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Hotel Santa Lucia

3.5 star property
3.5-star hotel near Costanera Center

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Photo gallery for Hotel Santa Lucia

Hallway
Superior Apartment
View from property
Garden
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
Huerfanos 779/San Antonio 327, Santiago, Region Metropolitana, 8320000
  • Plaza de Armas
    ‪3 min walk‬
  • Santa Lucia Hill
    ‪5 min walk‬
  • Palacio de la Moneda
    ‪11 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪19 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

In-room safe, free WiFi, bed sheets

Apartment, 2 Bedrooms

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, free WiFi, bed sheets

Standard Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

In-room safe, free WiFi, bed sheets

Triple Room

  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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AC Hotel Santiago Costanera Center

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  • Free WiFi
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4.6 out of 5, Wonderful, 273 reviews
The price is CA $178
CA $178 total
includes taxes & fees
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About the area

Santiago

Downtown Santiago stay.Within a 15-minute walk of this Downtown Santiago hotel, you'll find Plaza de Armas and Palacio de la Moneda. Municipal Theatre of Santiago and Paseo Ahumada are also within half a mile (1 km).

What's nearby

  • Plaza de Armas - 3 min walk - 0.3 km
  • Santiago Town Square - 5 min walk - 0.5 km
  • Santa Lucia Hill - 5 min walk - 0.5 km
  • Palacio de la Moneda - 11 min walk - 0.9 km
  • Medical Center Hospital Worker - 3 min drive - 2.6 km

Getting around

  • Parque Almagro Station - 3 min drive
  • Armas Station - 7 min walk
  • Santiago Intl. Airport (SCL) - 19 min drive

Restaurants

  • ‪Yama Sushi - ‬1 min walk
  • ‪Le Due Torri - ‬1 min walk
  • ‪Santa Leña - ‬1 min walk
  • ‪Café Caribe - ‬1 min walk
  • ‪Cafe Rex - ‬1 min walk

About this property

Hotel Santa Lucia

3.5-star hotel near Costanera Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Santa Lucia.

Smoking is allowed in designated areas at this 3.5-star Santiago hotel.

  • 70 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Santa Lucia offers 70 accommodations with safes and complimentary toiletries. Televisions come with cable channels.

Bathrooms include shower/tub combinations. This Santiago hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, Portuguese, Spanish

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CA $79 total
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 15 per night); reservations required

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10 for adults and USD 10 for children
  • Nearby parking fee: USD 15 per night(820 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Santa Lucia Santiago
Santa Lucia Santiago
Hotel Santa Lucia Hotel
Hotel Santa Lucia Santiago
Hotel Santa Lucia Hotel Santiago

Hotel Santa Lucia Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 32 out of 125 reviews
Rating 8 - Good. 41 out of 125 reviews
Rating 6 - Okay. 25 out of 125 reviews
Rating 4 - Poor. 15 out of 125 reviews
Rating 2 - Terrible. 12 out of 125 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Karen

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Unhelpful staff at reception, no lift within hotel, threadbare linen, unable to open window, superficially clean only, no drinking water or tea/coffee available. Did not look as advertised. Will no be back.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
At City Center and close to Everything
Good value for the money. Good for short stays and layover. At City Center and close to everything
Stayed 1 night in Nov 2024

10/10 Excellent

valden

Liked: Amenities, property conditions & facilities
All good things to say about Santa Lucia—comfortable, affordable, quiet, helpful staff. Everything a person looks for in an urban hotel experience
Stayed 13 nights in Sep 2024

6/10 Okay

Warren

The first night we arrived we were put in a very rundown room,with very bright streetlights and no black out on the curtains.iasked for a better room and was given one and the experience improved, but staff were generally unhelpful, and did as least as possible to assist
Stayed 2 nights in Sep 2024

10/10 Excellent

Galo

Stayed 3 nights in Aug 2024

6/10 Okay

OWEN, CALGARY

Travelled with partner
Liked: Cleanliness, staff & service
Nice stay. Older building in older area. Rooms were small but adequate. Place was clean and staff was helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Valden

Friendly and helpful staff. Great breakfast. Quiet and tranquil atmosphere
Stayed 12 nights in Mar 2024

8/10 Good

Marie Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 3 nights in Feb 2024

6/10 Okay

ruixing

Liked: Staff & service
Too hot but can not open windows because noisy
Stayed 4 nights in Feb 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location.
I liked this hotel a lot. The location is great and the staff were very friendly and helpful. They also spoke english which made things easier for me. I arrived at night and the area was a littlecreepylooking, but when I came out in the morning I found myself in the middle of a bustling shopping area. There were shops and outdoor seating to eat and many venders. I felt very safe in this area and had many places to choose from to eat. The hotel is old and the pictures don't exactly match, but it's clean, it smells clean. My room was freshly painted and looked great in the sunlight. One negative would be that my mattress was lumpy, but I would stay again.
Stayed 2 nights in Nov 2023

8/10 Good

PATRICIA CARROLL LOWNEY

Liked: Staff & service
WE WERE VERY ILL WHEN WE ARRIVED AND THE STAFF WERE MOST HELPFUL IN STORING OUR MEALS OUT AND REHEATING FOR US AS WE COULD BARELY MOVE. BREAKFAST WERE EXCELLENT. I WOULD STAY HERE AGAIN.
Stayed 2 nights in Nov 2023

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Hadas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disappointing
very disappointing, we don't recommend it. PRO: location- only during the day. CON: VERYYY old facilities. poor internet connection poor customer service- I was talking to the receptionist and at the back there were 2 other people talking about us (one of us was a spinach speaker so he understood everything). poor facilities- no window or vent in the bathroom, two power outlets for a room of 3!! NO elevator! when you bring luggage up the stairway the way it's set up- it's a shame. cleanliness- it feels like its only superficial cleanings, under the bed, was dirty' the bathroom was full of mold and the smell was horrible. Thank god it was for one night only.
Stayed 1 night in Apr 2023

8/10 Good

Iryna, Charlotte

Liked: Cleanliness, staff & service, amenities
The hotel is in the middle of the city with an easy access to shops, stores and metro, only a couple of minutes from Plaza de Armas. It’s outdated but clean and the stuff was very friendly and caring and let us check in at 11 am instead of 3 pm absolutely free of charge. Our room on the third floor had a great view on a busy city street (which can be a problem at night because it was very noisy). Breakfast was very good as well (omelette, buns, meats and cheese, etc.). Overall the hotel was a great value.

6/10 Okay

Maria

Stayed 1 night in Nov 2022

6/10 Okay

Maciej

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was decent, staff super helpful and friendly. However, noise from the street annoying!
Stayed 2 nights in Dec 2021

6/10 Okay

John

Disliked: Property conditions & facilities, room comfort
Plain and Simple
The hotel was dated and very worn out. An earlier reviewer discussed a helpful concierge - there was no concierge. We were a party of two couples, one with a room on the third floor and the other on the fifth. There is only elevator service to the fourth floor. So we had to carry luggage up/down stairs. There is no air conditioning in the building. The rooms were quite warm. Each room had a desktop oscillating fan, without which it would have been intolerable. The daytime highs while we were there were mid-90’s. I should have guessed the condition by the price. The website photos are not representative of our rooms, which were dowdy, and 1-star hotel quality. But clean.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Decent, Nice Location
The location was great. The room itself was clean and simple. There is some street noise but it did not bother us.
Stayed 2 nights in Dec 2019

6/10 Okay

Susan and Steven

Liked: Cleanliness, room comfort
Santa Lucia Downtown Santiago Chile
The Santa Lucia is in a very convenient downtown location. The hotel is very basic. You have to take an elevator to the 4th floor to get the the reception area. Most of the people at the desk do not speak English, so if you really need to communicate in English, this hotel would not be a good choice. There are no tissues provided so bring your own
Stayed 3 nights in Dec 2019

8/10 Good

Morikazu

Liked: Staff & service
just noize problem. Because room was roadside. otherwise everything is ok.
Stayed 2 nights in Sep 2019

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the middle of town easy walk to metro and down town, lots of resturants and cafes and good shopping. Dislike noisy if you book this hotel book an inside room very quiet well worth the money
Stayed 11 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the property. The staff was beyond wonderful, my room was fantastic, I loved how close I had everything I’m talking about steps from the hotel. Getting an Uber can be a little difficult because of the way the street is but honestly every time I go to Chile I manage on the metro it’s the fastest way around plus the station is a couple blocks away from the hotel it’s perfect.
Stayed 11 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Brian D.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late check-in. Great Night Porter. Hotel bit tired
Night porter very helpful for our late check-in. Hotel located very centrally with good local facilitiies. Hotel quite tired.