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ibis Santiago Estación Central

3.0 star property
3-star hotel near Palacio de la Moneda

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Photo gallery for ibis Santiago Estación Central

Reception
Standard Room, 2 Single Beds
Exterior
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Parking included
  • Room service
  • Housekeeping

Explore the area

Map
Av Libertador Bernardo O'Higgins, 3780, Comuna Estacion Central, Santiago, Region Metropolitana, 9160000
  • Palacio de la Moneda
    ‪5 min drive‬
  • Plaza de Armas
    ‪6 min drive‬
  • Santa Lucia Hill
    ‪6 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 1 Double Bed

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed with Sofa bed

Premium bedding, memory foam beds, in-room safe, desk

Room, 1 Double Bed with Sofa bed

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

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About the area

Santiago

Heart of Santiago.Your stay at this Estación Central hotel places you within 3 miles (5 km) of Palacio de la Moneda and Barrio París-Londres. Santa Lucia Hill and Plaza de Armas are also within 3 miles (5 km).

What's nearby

  • Movistar Arena - 5 min drive - 3.6 km
  • Palacio de la Moneda - 5 min drive - 4.1 km
  • Plaza de Armas - 6 min drive - 4.5 km
  • Santa Lucia Hill - 6 min drive - 5.1 km
  • Medical Center Hospital Worker - 8 min drive - 6.4 km

Getting around

  • Santiago University Station - 2 min walk
  • Santiago Central Station - 10 min walk
  • Santiago Intl. Airport (SCL) - 18 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Kfc Estación Turbus Alameda - ‬2 min walk
  • ‪Puro Perú - ‬3 min walk
  • ‪Pollos Asados - Tradiciones Peruanas - ‬5 min walk

About this property

ibis Santiago Estación Central

3-star hotel near Palacio de la Moneda
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. An area shuttle within 100 km and a shopping center shuttle are available for a fee. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly ibis Santiago Estación Central. Free self parking is available.

This 3-star Santiago hotel is smoke free.

  • 1 building
  • 132 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue
Ibis Santiago Estación Central offers 132 accommodations with safes and hair dryers. Memory foam beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries.

This Santiago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Reception

Nobile Hotel Estación Central

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 530 reviews
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CA $71 total
Apr 27 - Apr 28
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 100 km
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: CLP 6,000 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CLP 11900 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CLP 6000 per person
  • Pet fee: CLP 11900 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. This property uses solar energy. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Estación
ibis Estación Hotel
ibis Estación Hotel Santiago Central
ibis Santiago Estación Central
Ibis Santiago Estacion Central Hotel Santiago
ibis Santiago Estación Central Hotel
ibis Estación Central Hotel
ibis Estación Central
Ibis Santiago Estacion Central
ibis Santiago Estación Central Hotel
ibis Santiago Estación Central Santiago
ibis Santiago Estación Central Hotel Santiago

ibis Santiago Estación Central Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 249 out of 785 reviews
Rating 8 - Good. 300 out of 785 reviews
Rating 6 - Okay. 140 out of 785 reviews
Rating 4 - Poor. 55 out of 785 reviews
Rating 2 - Terrible. 41 out of 785 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service as I don't speak Spanish
Stayed 3 nights in Jan 2025

4/10 Poor

Alfred

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Michelle

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The facility is nice inside but the area around the hotel is really terrible. It took forever to get checked in and I tried calling many times with no one that ever answered. Service in Chile is horrible. Overpriced for the facilities.
Stayed 1 night in Dec 2024

8/10 Good

randy

Stayed 2 nights in Nov 2024

8/10 Good

Luis

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Los desayunos
Stayed 2 nights in Nov 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Li, West Columbia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here overnight for a long layover. Check in process was easy. There is a restaurant and mini snack bar on site. Super close to bus station. 15 minute car ride to airport. Room and bathroom was clean. Bed was comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

patricia, Easton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Getting picked up by the airport shuttle was convenient
Stayed 1 night in Jun 2024

8/10 Good

Gang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This iBis hotel is recommendable for two reasons: (1) it is 24-hour staffed; and (2) it is centrally located near all transportation points including long-distance bus centers and a metro station (which gives you access to downtown Santiago with just one metro ride. As such, if you happen to fly in to Santiago as a staging area for your next trip to Valparaiso to board your cruise ship, you are at the right spot. Most importantly, the hotel takes good care of your luggage storage needs with a on-site security guard.
Stayed 1 night in Apr 2024

6/10 Okay

Sonia

Travelled with family

Think before booking

Very close to estacion central, so we thought that would be ideal but we were warned by everyone who knows Chile to avoid the area, especially at night but also by day, as it can be very unsafe. We cancelled but couldn't get any refund or voucher for another Ibis so we booked another hotel near Las Leones, accessible easily with Uber and much more suitable for a family with a little one. Nothing is worth risking our belongings and safety.
Stayed 2 nights in Apr 2024

2/10 Terrible

Ariel

Travelled with family
Disliked: Cleanliness, staff & service, amenities
We couldn't make it due to delays with our flight from Cuba to Panama and from Panama to Santiago. I sent an email to the hotel informing them about it. The hotel staff never returned with a response or contacted me again. We made it at the end by 5.30 am on the next day. Door and shutters were closed and nobody to contact . Very disappointed as I still got charged full price for something I never used with my family. Definitely,I won't recommend or use for future staying in Santiago. Ariel Funes arielfunes73@gmail.com
Stayed 1 night in Apr 2024

8/10 Good

Kamalakar

Staff are very helpful even though they do not speak much English.
Stayed 1 night in Apr 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

The hotel y very good. The zone is no so nice unless you need to take a bus at central station
Stayed 1 night in Mar 2024

4/10 Poor

Kira

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is not a safe area to stay in. You can watch people attempting to pickpocket and car jack from your hotel window. The staff are friendly, there is one front desk lady that does not care to be there nor does she want to be there.
Stayed 4 nights in Feb 2024

10/10 Excellent

Cliff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to bus depot
Stayed 2 nights in Jan 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

robbed

nice place but I was robbed directly in front of the hotel.
Stayed 1 night in Jan 2024

8/10 Good

ANN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent enough hotel to spend 2 nights before cruise to get over jet lag. Close to bus station and metro. Restaurant on premises which was handy.
Stayed 2 nights in Dec 2023

10/10 Excellent

shaun

Stayed 3 nights in Dec 2023

2/10 Terrible

Mary

Disliked: Cleanliness, property conditions & facilities
A group of approx 20 arrived from airport at about 8:30 am and we told we had to wait for a 3 pm check in or pay for an early check in . With no amenities there and being in an unsafe area of town after 20 - 24 hours of travelling , needless to say we were very disappointed . Our room particularly was dirty . I washed all services down before unpacking . No instructions, no local advertising , no phone , no coffee , no fridge , no travel size toiletries , no microwave , no hand or face towels. The staff attempted to help with language differences (successfully) . Dinner options were very minimal , and only available at 7 pm. Coffee was never available unless we paid for . The worst part was the air quality . Many families complained of affects of using the A/C or heating as it instantly affected their breathing . Mold was apparent in our room . As an asthmatic , I found it very exhausting to breathe day in and day out . Now that I’m home , I have relief . The fire alarm regularly went off and we found this quite disturbing and alarming .
Stayed 11 nights in Oct 2023

10/10 Excellent

Camilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent

Excelent
Stayed 2 nights in Oct 2023

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

6/10 Okay

RITA

Liked: Staff & service
Disliked: Cleanliness
Excellent service and conveniently located but the area is not safe.
Stayed 4 nights in Oct 2023

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Week in Santiago

Absolutely fantastic! Accommodating and helpful staff, fantastic service and a great experience throughout the stay. Thank you
Stayed 6 nights in Sep 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Sep 2023

8/10 Good

Lan

Disliked: Cleanliness
The environment in which the location is situated may seem a bit complicated, but it's convenient!
Stayed 1 night in Sep 2023