Note fondée sur 7 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
3,0 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Volveremos!!!
Publié le 16 août 2024 sur HotelsFantástico! Mucho mejor de lo que muestran las fotos. Amplio, limpio, completo. Volveremos sin lugar a dudas
par un voyageur
Muy recomendable, volvería.
Publié le 15 juill. 2024 sur HotelsEl lugar es excelente, la ubicación no puede ser mejor, con excelentes accesos, cerca del metro, de malls, supermercado, lugares para comer. El lugar estaba impecable y era super cómodo. Lo que nos costó fue comunicarnos para confirmar la entrada, pero esto fue excelente luego
par un voyageur
Muy buena experiencia
Publié le 11 sept. 2022 sur HotelsLa experiencia fue muy buena! Limpio, elegante, comodo . Felicitaciones por estar en todos los detalles ! Muy completo .
par un voyageur
Excelente lugar
Publié le 20 déc. 2020 sur HotelsSúper buen lugar
par un voyageur
Publié le 16 mars 2020 sur Hotels
Todo estaba muy bien, el sistema de aire acondicionado era deficiente y con malos olores, el resto en perfectas condiciones
Commentaires de Gestion de l’hôtel
17 mars 2020 par Respuesta ,Victor., Gestion de l’hôtel
Muchas gracias por tus comentarios Victor. Esperamos arreglar esos problemas lo más pronto posible.
par un voyageur
apartment not clean, plus other problems
Publié le 10 févr. 2020 sur HotelsArrived after a long flight expecting to be shown straight to our air conditioned apartment. Unfortunately the number of the apartment we expected to be directed to was incorrect, after some difficulties with translation , thanks to the security staff on duty we were re directed further down the block to a different apartment. Security / reception at the new block were not able to confirm our booking but luckily a cleaner had the good sense to use google translate to advise us our apartment was not ready for us. Several workmen were present , fixing the plumbing, we were told we could lock our suitcases in one of the bedrooms and come back “ later” when the problem would be fixed. On returning, the workmen were gone. There was no safe in the apartment despite having confirmed in writing that there would be. The air conditioning consisted of one portable unit that blew cool air but also blew hot air from the back. This unit should have been plumbed in but we had to open the patio door to feed the hot air out.... so actually this unit did not cool the room. We booked this apartment as the description included air conditioning, this unit did not condition the air making the apartment unbearably hot both day and night. We complained via messenger and were supplied with another unit, so in a 2 bedroom, one living room apartment we had one air conditioner, not enough to make any difference to the temperature, also supplied a small fan which did nothing except move the hot air.
Commentaires de Gestion de l’hôtel
10 mars 2020 par Thanks for the feedback., Gestion de l’hôtel
We are sorry for your bad experience, we had been working on all the points you mentioned. We hope that if you try with us again we can deliver a better experience.
par un voyageur
Publié le 7 févr. 2020 sur Hotels
Buena opcion para alojarse en Santiago. Departamentos modernos con buenos servicios y muy bien ubicados.