Ratings based on 56 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.5 Service & staff
3.8 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jul. 8, 2024 on Expedia
by A traveller
Posted May 8, 2024 on Hotels
by A traveller
Posted Dec. 31, 2022 on Hotels
Excellent
by A traveller
Posted Oct. 17, 2018 on Hotels
Comment from Hotel Management
Oct. 24, 2018 by Ignacio, Hotel Management
Muchas gracias Claudine. Gran abrazo
by Rita
A nightmare experience
Posted Aug. 3, 2017 on HotelsThe room was so small that I had to store my luggage in the shower. The door had a privacy screen in the form of a torn plaid sheet. The mattress was severely lumpy and I was ready to slide off unless I wedged myself against the wall. The window looks out on a battered bamboo screen. There were no hangers, no closet, no drawers, and there was one shelf. I really don’t appreciate spending money and my hard-earned vacation time camped in someone’s half a kitchen listening to them and their friends for hours on end (and if you’re going to do that, at least invite me…). I have stayed at B&Bs in almost 20 countries on 5 continents (including South America) and I don’t feel at all that I came here with unrealistic expectations of what a B&B should be; there needs to be at least some space and appropriation for guests. The house is about 1400 square feet for three family members, their cook, and six guest rooms, which gives you an idea of what it’s like. The guests are mostly family friends, including the Swiss guy that the B&B owner took to the airport to meet me for $30 ride to the B&B (by the way, offering a free bottle of wine upon arrival does not distract from the fact that the charged ride is almost double what an authorized airport taxi would cost). In other words, the B&B family has lots of friends coming and going who are “guests,” and fill in the odd “room” here and there with ordinary travelers like me expecting professional accommodation.
Comment from Hotel Management
Aug. 28, 2018 by Ignacio, Hotel Management
Esperamos te encuentres mejor del " trauma" vivido aqui.- Que la vida te sonría siempre.-
by Elizabeth
Good little place.
Posted May 27, 2017 on HotelsWe enjoyed our stay at this b&b. The place was cute and tidy and the location was wonderful on a quiet little street in providencia. Our room was upstairs and in the gables of the building so you couldn't stand in all of it which made it feel a little cramped and hard to get out of bed on one side. Everything was very clean, the bathroom spotless and service was very accommodating! Yea and coffee on arrival and helpful as they called our last hotel out of town to request they look for my cell phone. Limited english spoken which was Not a problem for us with my limited Spanish.
Comment from Hotel Management
Aug. 28, 2018 by Ignacio, Hotel Management
Buen dia estimada Elizabeth. Te recordamos con cariño.-
Recommended
for Everyoneby A traveller from Brooklyn NY
Never felt more at home!
Posted Dec. 11, 2016 on Expedia
Pros: Well-located, super-friendly and helpful. Good breakfast assortment.
Location: 5 minute walk from Manuel Montt Metro station, good connections to all parts of the city. Lots of restaurants near the station in all price ranges.
I could start with how many restaurants are nearby, how close it is to a Metro station, how reasonable the price...all of those are true, but the main thing to say is that Ignacio, Yami, Claudia and Carla made us feel so much welcomed that each day returning from to Providencia felt like coming home. We've never felt quite that way anywhere else.
Along with their friendliness and helpfulness, we also had the opportunity to meet and talk with a wide variety of other guests from the U.S., Brazil, Argentina, various parts of Europe and even Australia.
Comment from Hotel Management
Jan. 20, 2017 by nacho, Hotel Management
Gracias querido Paul por tu presencia con nosotros. Fue un placer conocerlos. Linda vida para ambos. Ignacio
by A traveller
Friendly awesome service
Posted Dec. 4, 2016 on HotelsThe people and service was great. People were most helpful, polite and friendly. However the rooms upstairs were too warm and bright. It was like being in a sauna or solarium.
Otherwise my stay was fantastic
Comment from Hotel Management
Jan. 20, 2017 by General Manager, Hotel Management
We try to correct the deficiencies by the time they decide to return. I think that for the next time it is summer they ask for less warm rooms despite the air conditioning. Great year for you.
by A traveller
Old Providencia
Posted Nov. 27, 2016 on HotelsThe Provodencia is a classic home in a neighborhood of old old homes, well over 100 years I would guess. The rooms are compact and close. The floors must be the original wood and sound accordingly (you cannot oversleep). There is a good market nearby. Fluency in Spanish will help a lot. Breakfast is spartan; Marie Osmond would be proud of me.
Comment from Hotel Management
Jan. 20, 2017 by General Manager, Hotel Management
Why Spartan Breakfast? Why Marie Osmond? I do not understand this part. Best Regards
by A traveller
Posted Nov. 20, 2016 on Hotels
Good location. Near restaurants and bars but the street was very quiet which was nice. Could hear other guests at times but generally quiet. Price was great. Ignacio was a great host, very charming. His daughter picked us up from the airport and gave us great service as well.
Comment from Hotel Management
Nov. 26, 2016 by General Manager, Hotel Management
Thank you very much for taking the time to write about us. You are very kind and we loved having you. That life always smiles at you.
