Gran Hotel Europa Santo Domingo, Trademark by Wyndham

3.5 star property

Choose dates to view prices

Photo gallery for Gran Hotel Europa Santo Domingo, Trademark by Wyndham

Exterior
Lobby
Bar (on property)
In-room safe, blackout drapes, iron/ironing board
International cuisine, alfresco dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Arzobispo Merino No. 109, Zona Colonial,, Santo Domingo, Distrito Nacional, 10212
  • Calle Las Damas
    ‪4 min walk‬
  • Columbus Park
    ‪5 min walk‬
  • Calle El Conde
    ‪6 min walk‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪29 min drive‬

Room options

Room, 1 Queen Bed, Non Smoking, Balcony (Colony Building)

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Non Smoking (Bright)

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking (Bright)

  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Balcony

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds, Non Smoking (Bright)

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 2 Single Beds, Accessible, Non Smoking (Roll-In Shower,)

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Queen Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Single Beds, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 2 Bedrooms, Non Smoking

  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Santo Domingo

Zona Colonial stay.With a stay at this Zona Colonial hotel, you'll be steps from Casa del Cordón and Museo del Duarte. Amber World Museum and Plaza de España are also within half a mile (1 km).

What's nearby

  • Calle Las Damas - 3 min walk - 0.3 km
  • Calle El Conde - 4 min walk - 0.4 km
  • Columbus Park - 6 min walk - 0.5 km
  • Malecon - 12 min walk - 1.1 km
  • Sambil Santo Domingo - 4 min drive - 3.5 km

Getting around

  • Eduardo Brito Station - 4 min drive
  • Las Americas Intl. Airport (SDQ) - 29 min drive

Restaurants

  • ‪Jalao - ‬5 min walk
  • ‪Restaurante Conde de Peñalba - ‬6 min walk
  • ‪Pizzarelli - ‬5 min walk
  • ‪Curcio Pizza al Taglio - ‬4 min walk
  • ‪Casa Barista - ‬3 min walk

About this property

Gran Hotel Europa Santo Domingo, Trademark by Wyndham

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this Colonial hotel include concierge services, gift shops/newsstands, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).. Featured amenities include limo/town car service, a computer station, and complimentary newspapers in the lobby. Planning an event in Santo Domingo? This hotel has facilities measuring 495 square feet (46 square meters), including a meeting room. Self parking (subject to charges) is available onsite..#The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change): Dining venue(s) Fitness facilities. Mandatory fees: You'll be asked to pay the following charges at the property: Cash deposit: USD 10.00 per stay We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for full breakfast: USD 9 per person (approximately) Covered self parking fee: USD 10 per night (in/out privileges) Rollaway bed fee: USD 30.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts Visa, Mastercard, American Express, Discover, and cash Safety features at this property include a smoke detector . Special instructions: Front desk staff will greet guests on arrival.. Minimum age: 19. Check in from: 3:00 PM. Check in to: midnight. . Check out: 12:00 PM. House Rule: Children welcome. House Rule: No pets or service animals. House Rule: Smoking permitted.

Languages

English, French, Italian, Spanish

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (DOP 550 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Cobblestone flooring in public areas
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (43 inches high)
  • Handrails in stairways (43 inches high)
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for DOP 1320.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: DOP 2200 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: DOP 550 per night
  • Rollaway bed fee: DOP 1320.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, cash, and mobile payments. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gran Hotel Europa Santo Domingo Trademark by Wyndham
Gran Hotel Europa Santo Domingo, Trademark by Wyndham Hotel

Gran Hotel Europa Santo Domingo, Trademark by Wyndham Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 382 out of 678 reviews
Rating 8 - Good. 186 out of 678 reviews
Rating 6 - Okay. 62 out of 678 reviews
Rating 4 - Poor. 24 out of 678 reviews
Rating 2 - Terrible. 24 out of 678 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

William Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a repeat guest of the Gran hotel Europa. The hotel is clean. The staff are attentive to your needs. The hotel is located near Calle Conde - there are some excellent restaurants nearby. The rooftop breakfast is terrific and there is a panoramic view of Santo Domingo. The hotel is in the historic Zona Colonial and you can walk to several nearby attractions. The Cathedral of the Americas is a short walk away. Barrio Chino has some decent Chinese Restaurants and there is a Sunday Market in the Bario Chino. The staff here look after their guests. I will return to the Gran hotel Europa.
Stayed 4 nights in Jan 2025

8/10 Good

Lucia, Woodside

Travelled with family
Liked: Cleanliness, staff & service, amenities
This place is in la Ciudad Colonial of Santo Domingo. It is really beautiful and it has very high end restaurants around the area. La casa del dulce (house of sweets) a landmark in the DR, as this is an establishment that has been there for years, is right there. You can find the best leave cheese (Queso de Hoja) and other traditional stuff a prices that wont break the bank. They only take cash though, it can be dominican pesos or dollars. The location is great, the hotel was clean and great. It has a rooftop where they serve breakfast lunch and dinner. Very nice. Would stay again, although my house is only 15 minutes from there. :)
Stayed 1 night in Nov 2024

10/10 Excellent

DESTINY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to get around
Stayed 1 night in Jan 2025

10/10 Excellent

Freddie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Jan 2025

6/10 Okay

Manuel

Liked: Cleanliness, staff & service
Disliked: Amenities
I enjoy my interaction with the hotel's staff, they were always friendly and willing to help.
Stayed 4 nights in Jan 2025

8/10 Good

sebastian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose M. Aponte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar muy lindo antiguo limpio y todo muy bien en la propiedad centrica cerca de todo caminando.
Stayed 8 nights in Jan 2025

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was always available to help and everyone was friendly and professional. The buffet breakfast was good, though it could've used a little more variety. The rooftop dinning and bar area was beautiful and kept clean and inviting. My room was smaller than I anticipated and the doors need to be changed as they show a lot of wear. There was no shelf or place to put one's toiletries in the bathroom which is annoying. However, these are minor issues. There was always enough hot water and the water pressure was good. It is centrally located with a lot of dining options nearby as well as of course being right in the middle of the Zona Colonial so there's plenty to see and do. I'd likely stay here again
Stayed 6 nights in Jan 2025

10/10 Excellent

MICHAEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Olga

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for solo travelers and fir couples. Nice terrace with music
Stayed 1 night in Jan 2025

6/10 Okay

Digna

Ordered a room on first floor due to knee issues and was given a room upstairs where the elevator cannot reach. Issue was resolved on day one and was moved to a room where the elevators could reach, so I thank you for that. Breakfast was good and plenty, as well as breakfast area was nice. The only reason I give 3 stars overall is because the pics online are deceiving and the place is not as fancy or clean as it looks. I would not return.
Stayed 7 nights in Jan 2025

10/10 Excellent

Ransly

Stayed 1 night in Nov 2024

8/10 Good

Dane

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, walkable in a safe area. Room was clean and the hotel staff were very helpful and friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Wanda

Liked: Staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jan 2025

10/10 Excellent

gary

Stayed 2 nights in Oct 2024

8/10 Good

RUTH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Tahir

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and clean and great. The restaurant roof top is old or boring. But the hotel and area is good
Stayed 3 nights in Jan 2025

6/10 Okay

Lissette

Ok
Stayed 2 nights in Dec 2024

10/10 Excellent

Awad Nasser w

Liked: Cleanliness, staff & service, property conditions & facilities
I like the place and the stuff, if l will visit santo domingo again I will stay in this Hotel
Stayed 5 nights in Dec 2024

6/10 Okay

Cesar

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

MARIA

Disliked: Staff & service
Stayed 5 nights in Dec 2024

8/10 Good

Nicolas, MIAMI

Stayed 1 night in Nov 2024

8/10 Good

Nicolas, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Tres bon séjour. Bien situé. Personnel attentionné. Chambre un peu petite mais confortable.
Stayed 2 nights in Dec 2024

8/10 Good

Wendy Altagracia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024