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El Embajador, a Royal Hideaway Hotel

5.0 star property
5-star luxury resort near Malecon

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Photo gallery for El Embajador, a Royal Hideaway Hotel

Property amenity
Outdoor pool, open 7:30 AM to 7:30 PM, pool umbrellas, sun loungers
Premium bedding, pillowtop beds, minibar, in-room safe
3 bars/lounges, lobby lounge
Royal Suite (Ambassador) | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Ave Sarasota 65, Santo Domingo, Distrito Nacional, 10110
  • Blue Mall
    ‪3 min drive‬
  • Malecon
    ‪3 min drive‬
  • Agora Mall
    ‪4 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪40 min drive‬

Room options

View all photos for Royal Suite (Ambassador)

Royal Suite (Ambassador)

Royal Suite (Ambassador)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Executive Junior Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Ambassador Executive Junior Suite

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Executive Junior Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Royal Executive Junior Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Junior Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Executive Junior Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Royal Junior Suite

Ambassador Royal Junior Suite

Ambassador Royal Junior Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Studio Suite

  • Sleeps 5
  • 1 King Bed

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About the area

Santo Domingo

Bella Vista stay.Your stay at this Bella Vista resort places you within 2 miles (3 km) of Bella Vista Mall and Basilica Catedral Nuestra Senora de la Altagracia. Fray Anton de Montesinos and Happyland are also within 2 miles (3 km).
View more Resorts in Santo DomingoOpens in a new window

What's nearby

  • Blue Mall - 3 min drive - 2.4 km
  • Malecon - 3 min drive - 2.5 km
  • Agora Mall - 4 min drive - 3.9 km
  • Centro Olimpico - 6 min drive - 4.1 km
  • Sambil Santo Domingo - 7 min drive - 6.1 km

Getting around

  • Freddy Beras Goico Station - 4 min drive
  • Las Americas Intl. Airport (SDQ) - 40 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Albert's licores - ‬12 min walk
  • ‪Viralata - ‬5 min walk
  • ‪Meson de la Cava - ‬14 min walk
  • ‪Alma Llanera - ‬8 min walk

About this property

El Embajador, a Royal Hideaway Hotel

5-star luxury resort near Malecon
El Embajador, a Royal Hideaway Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center, 5 meeting rooms, and limo/town car service. Event space at this resort measures 26307 square feet (2444 square meters) and includes conference space. A casino, a sauna, and a terrace are also featured at the luxury El Embajador, a Royal Hideaway Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 5-star Santo Domingo resort.

  • 1 building
  • 298 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 3 bars or lounges
  • 26307 sq ft of conference space
  • 2444 sq m of conference space
  • Built in 1956
  • Casino
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
El Embajador, a Royal Hideaway Hotel offers 298 air-conditioned accommodations with indoor private hot tubs and iPod docking stations. Accommodations offer separate sitting areas and include dining tables. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Santo Domingo resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms feature MP3 docking stations and laptop-compatible safes. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, French, Spanish

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Property amenities

Family friendly

  • Art supplies
  • Dining table
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 22 per person
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Things to do

  • 10 gaming tables
  • 30 slot machines
  • Bicycle storage
  • Casino (5,382 square feet of space)
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Elevator (72 inch wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 48-inch LED TV with premium cable channels
  • iPod dock
  • MP3 dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Embajador, a Royal Hideaway Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22 per person
  • Airport shuttle fee: USD 50 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:30 AM to 7:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

El Embajador
Embajador
RENOVATED El Embajador Royal Hideaway Hotel Santo Domingo
Occidental El Embajador Hotel
Occidental El Embajador Hotel Santo Domingo
Occidental El Embajador Santo Domingo
Occidental Embajador
El Embajador Royal Hideaway Hotel Santo Domingo
El Embajador Royal Hideaway Hotel
El Embajador Royal Hideaway Santo Domingo
El Embajador Royal Hideaway
RENOVATED El Embajador Royal Hideaway Hotel
RENOVATED El Embajador Royal Hideaway Santo Domingo
RENOVATED El Embajador Royal Hideaway
RENOVATED El Embajador a Royal Hideaway Hotel
El Embajador a Royal Hideaway Hotel
Occidental El Embajador
Occidental El Embajador Santo Domingo
El Embajador, A Royal Hideaway
El Embajador, a Royal Hideaway Hotel Resort
El Embajador, a Royal Hideaway Hotel Santo Domingo
El Embajador, a Royal Hideaway Hotel Resort Santo Domingo

El Embajador, a Royal Hideaway Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 874 out of 1161 reviews
Rating 8 - Good. 160 out of 1161 reviews
Rating 6 - Okay. 54 out of 1161 reviews
Rating 4 - Poor. 30 out of 1161 reviews
Rating 2 - Terrible. 43 out of 1161 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wilson

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Feb 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Nico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiete
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, very clean and confortable
Stayed 1 night in Dec 2024

10/10 Excellent

Alida

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Optimo hotel in Santo Domingo....siempre muy elegante
Stayed 3 nights in Jan 2025

8/10 Good

Vincenzo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre un buen hotel en Santo Domingo.....volveré
Stayed 3 nights in Jan 2025

10/10 Excellent

Yehiel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kelvis rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing rooms
Stayed 1 night in Jan 2025

10/10 Excellent

Shanelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Gladys

Stayed 4 nights in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The property has beautiful landscape.
Stayed 1 night in Jan 2025

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place y love
Stayed 1 night in Jan 2025

10/10 Excellent

Bladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Jan 2025

8/10 Good

Leonardo, SJO

Liked: Cleanliness, property conditions & facilities
The customer service at the bar, near the swimming pool is very bad
Stayed 2 nights in Dec 2024

10/10 Excellent

Alex

Stayed 4 nights in Jan 2025

10/10 Excellent

Sergio

Fast check-in. Nice rooms and área.
Stayed 1 night in Jan 2025

10/10 Excellent

LUIS A, Spring

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended.
Stayed 10 nights in Dec 2024

10/10 Excellent

Genesis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying with my husband. We love it! The hot tub is amazing!! The staff is very kind and polite.
Stayed 1 night in Dec 2024

10/10 Excellent

CARLOS, Bogota

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My complaint is the check in process: I arrived on Dec 31 at 5pm to the hotel and I stayed in line for the check in 1 hour !, when I finally get the front desk I’ve just got 1 of the 2 rooms that a booked and I had to wait until 7:30pm for my second room to be ready and I was with a kid ! It is supposed that the check in process starts at 3pm
Stayed 2 nights in Dec 2024

8/10 Good

leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
safe, quiet and clean
Stayed 1 night in Jan 2025

6/10 Okay

ANA LETICIA DE JESUS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay, my one complaint is the breakfast buffet I paid about $1,000 more, for my son, mother and I. The breakfast buffet ends at 11am. This is the second time I have stayed at this hotel, having paid for breakfast in advance and the first time I was dissatisfied with the breakfast. If the breakfast ends at 11am, why is food running out by 930am?? Nothing would get replenished and if you got there at 10am, there would be no way you’d get a table. If you don’t have enough food or tables for the people who reserved in advance when reserving the rooms, then there should be some sort of limit as to how much breakfast reservations can be accepted in advance. One day i arrived at 1015 and there was nothing but fruit and cheese left. One guy came out from the kitchen with a basket of bread to put out for everyone and I am not sure why he chose to turn around and return it to the kitchen.People were literally going after him asking for bread. Then I figured I’d be able to get some bread in the VIP lounge on my floor. I go there only to find they too didn’t have anything left. This is completely unacceptable especially at a 5 star hotel.There were times you couldn’t even get clean plates or even cups to serve yourself coffee, you’d see he dirty cups grouped on a table that could’ve been given to someone waiting to be seated.You cannot accept an exaggerated amount of reservations to then not have enough food, plates and utensils to accommodate the people who paid on advance
Stayed 16 nights in Dec 2024