Ratings based on 46 Guest Reviews
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3.3 Room cleanliness
3.8 Service & staff
3.0 Room comfort
3.0 Hotel condition
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TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Massachusetts
Posted Aug. 16, 2018 on Expedia
the people there are so nice and friendly. I will go back again
by A traveller
Posted Aug. 4, 2018 on Expedia
Right in the beach. Located in a bad neighborhood and had a difficult time finding the place bc I could not believe Expedia even had this motel listed. Bed took up the entire room, ni lamp, tv didnt work. Bed sheet didnt fit the bed, comforter was torn as well ad the shams. Ni pillows and I didnt feel comfortable having either one touch my face. So my arm was my pillow. Paid for 4 nights, stayed one. Get what you paid for.
by A traveller
Posted Jul. 21, 2018 on Expedia
Terrible service and terrible room
by A traveller
Boca Chica is AWFUL!!!
Posted Apr. 22, 2018 on ExpediaThe task o f even FINDING this hotel was miserable. We drove around and around for over an hour. The phone number on their webpage is disconnected. No way to see the tiny sign in what look like a bar on front street. You have to walk through to the back to get to the hotel which had blaring music on in restaurant. Was not sure how to even maneuver check in as we could not leave our bags in the car in this awful area. Ultimately decided to forget the non refundable room payment and find a nicer hotel. I live in Costa Rica. Not afraid of traveling and local environments but also saavy enough to know when an area is sketchy.
by A traveller
Posted Apr. 21, 2018 on Expedia
Pros: Nothing, the hotel was not in service
Do you really do not know that, this hotel do not exist, How can you ask these questions, you should check the location before you listen them online.
by A traveller from California
Old hotel in unsafe area
Posted Mar. 28, 2018 on ExpediaOld hotel with no phone to confirm reservation. No sign out front, very difficult to find. Cracked tiles, holes in walls, exposed electrical wiring, lost power every night, they ran a generator. Half-way working air conditioner that leaked water down the wall, puddling on the floor. Bars on windows, my door had 4 locks. Security fence locked at night w a guard sleeping in lobby. However, staff exellent. Kept me safe. Drove me to airport. And the beach was right there.
by A traveller from Redlands, CA
Old world hotel on the beach
Posted Feb. 27, 2018 on ExpediaI was supposed to have a beach view room - first night it was not available so had to sleep elsewhere & move the next day. Airport shuttle was supposed to be available and then I had to pay $25. While the employees were VERY nice, the hotel was just average.
Comment from Hotel Management
Mar. 1, 2018 by Larry, Hotel Management
Thank you for staying with us and your understanding. The previous customer decided to stay an extra day last minute, therefore, we couldn’t do otherwise due to the very short notice. N.B: The airport pick up and drop off is clearly stated on our page that we charge $25 each way daytime. We do not provide free shuttle.
by A traveller from houston
My worse experience
Posted Feb. 23, 2018 on ExpediaI called on feb 17 to cancel the Hotel. 1.number not working. 2. Extremely hard to find no sign. 3.dirty and smelly. 4.no receptionist. 5. I review the room and it did not have a kinsize bed it was a queen. Kitchen no utensils. Room was musty smelly like and refrigerator was off and stinky. Walked around 5 or 6 blocks in a street that i felt unsafe to finally find it. When I saw all that. I decided not to check in. I want my money back. No one should go through an unpleasant experience like that. Please remove that hotel of your site.
Kenya R. Flores Rios
Comment from Hotel Management
Feb. 25, 2018 by Chef, Hotel Management
Good afternoon Kenya.
We are very sorry of your experience.. thanks for suggestion. All this issues has been fixed
Management.
by A traveller from Toronto
You do not get what you pay for
Posted Jan. 31, 2018 on Expedia
Pros: it was immediately in front of the beach
Location: there are other cheaper hotels nearby with greater and longer beach area.
website stated that the room we requested included one way shuttle from airport to hotel. and later owner said that was not included. we reserved a specific room and got another room without the ocean view we paid for. The owner told us that the previous guest had decided to stay two extra nights, which were the nights we had reserved. Although owner gave us a free drink and did not charge us the extra cleaning fee, and apologized for the inconvenience, he did not give us a discount for giving us a different room of much lesser quality. it was not a pretty
Comment from Hotel Management
Feb. 1, 2018 by Larry , Hotel Management
We apologize for the inconvenience of not having the room with the balcony available for your stay. The amenities were exactly the same and a bigger room was offered to our guest. The reason we couldn’t reduce the price were clear and simple, we didn’t charge for the taxi, or extra fees and we gave free drinks to our guests. At this point, we agreed that everything was fine due to the fact that they weren’t staying for too long.
by A traveller from New York
not good
Posted Jan. 3, 2018 on Expedia
Pros: perfect location close the beach
The pillows had stains on them and they also looked moldy. There was no running water at night. The water was there in the morning but, it was just cold water. There was a lot of noise outside of the room window very early in the morning. It looks like that is a spot where people go in the morning. I had very little sleep. I had rented the room for 2 night but ended up staying just one night because of the conditions. The only good thing about this hotel was the location.
Comment from Hotel Management
Jan. 16, 2018 by Larry , Hotel Management
Hi
The noise came from the other Costomers staying in the hotel.