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ibis Santos Valongo

3.0 star property
3-star hotel near Museum of Coffee

Choose dates to view prices

Photo gallery for ibis Santos Valongo

Bar (on property)
Exterior
Buffet
Bar (on property)
Standard Apartment, 2 Single Beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Housekeeping
  • Pet-friendly
  • Laundry

Explore the area

Map
Rua Alexandre Gusmão, Praca Lions Club 420, Santos, 11010320
  • Santos Historical Streetcar
    ‪14 min walk‬
  • Monte Serrat
    ‪3 min drive‬
  • Gonzaga Beach
    ‪15 min drive‬
  • São Paulo (CGH-Congonhas)
    ‪67 min drive‬

Room options

View all photos for Standard Apartment, Multiple Beds

Minibar, in-room safe, desk, blackout drapes

Standard Apartment, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Apartment, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Standard Apartment, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 2 Single Beds

Standard Apartment, 2 Single Beds

Standard Apartment, 2 Single Beds

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Santos

In Santos .You'll find Museum of Coffee and Santos Historical Streetcar within a 15-minute walk of this Santos hotel. Monte Serrat and Miramar Shopping Center are also within 3 miles (5 km).

What's nearby

  • Museum of Coffee - 12 min walk - 1.0 km
  • Santos Historical Streetcar - 14 min walk - 1.2 km
  • Monte Serrat - 3 min drive - 1.7 km
  • José Menino Beach - 15 min drive - 5.1 km
  • Gonzaga Beach - 15 min drive - 5.5 km

Getting around

  • João Ribeiro Station - 8 min drive
  • São Paulo/Guarulhos Intl. Airport - 94 min drive

Restaurants

  • ‪Rei do Café - ‬9 min walk
  • ‪Estaçäo Bistrô Restaurante Escola - ‬7 min walk
  • ‪Aqui É Favela - ‬5 min walk
  • ‪Boteco Valongo - ‬7 min walk
  • ‪STARTED Bar - ‬6 min walk

About this property

ibis Santos Valongo

3-star hotel near Museum of Coffee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Ibis Santos Valongo also features multilingual staff, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 3-star Santos hotel is smoke free.

  • 1 building
  • 240 guestrooms or units
  • 19 levels
  • Built in 2016
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Ibis Santos Valongo offers 240 air-conditioned accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Portuguese, Spanish

Similar properties

Exterior

ibis budget Santos Gonzaga

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very good, 1,009 reviews
The price is CA $54
CA $55 total
includes taxes & fees
Jun 1 - Jun 2
ibis budget Santos Gonzaga

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (BRL 37 per day)
  • Valet parking on site (BRL 34 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: BRL 53 for adults and BRL 26.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: BRL 75 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 53.00 for adults and BRL 26.50 for children
  • Self parking fee: BRL 37 per day
  • Valet parking fee: BRL 34 per day
  • Pet fee: BRL 75 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses solar energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ibis Santos Valongo Hotel
Ibis Santos Valongo
ibis Santos Valongo Hotel
ibis Santos Valongo Santos
ibis Santos Valongo Hotel Santos

ibis Santos Valongo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 342 out of 712 reviews
Rating 8 - Good. 239 out of 712 reviews
Rating 6 - Okay. 90 out of 712 reviews
Rating 4 - Poor. 23 out of 712 reviews
Rating 2 - Terrible. 18 out of 712 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

NILMAR OLIVEIRA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
nothing
Stayed 1 night in Nov 2024

6/10 Okay

Natalee

Liked: Cleanliness, staff & service
The rooms are extremely small especially the room with the twin beds Please take your own washcloth they don’t offer Breakfast options are good
Stayed 3 nights in Aug 2024

8/10 Good

Rafael

Stayed 1 night in Nov 2023

8/10 Good

roberto

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed for 7 nights...change the towels..garbage bag...that'all...No Clean!!!!
Stayed 7 nights in May 2023

8/10 Good

NEIDE, SANDY HOOK

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
great location
Stayed 9 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Marshall

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place in Santos

Fantastic Stay and Great Rate. A+
Stayed 1 night in Jan 2021

10/10 Excellent

Lee, Wales, UK

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite kind safe respectsble and safe Great lounge / restaurant Awewome stay!
Stayed 1 night in Nov 2020

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Clean, quiet, new, good wifi, good value, comfortable. Wonderful.
Stayed 1 night in Oct 2019

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

:)

clean confortable and quiet. Close to downtown but area a little dangerous at nightime for walking so could be best to take taxi if you are by yourself
Stayed 1 night in Apr 2019

8/10 Good

Davis C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beach friendly hotel

Friendly staff and good food. No problem bringing a guest up to visit...no questions asked.

4/10 Poor

Fabiana

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Uma incrível bagunça num dia normal

O check-in levou uma hora e meia, mesmo com apenas cinco pessoas na nossa frente. Os dois atendentes estavam sobrecarregados, lidando com um processo lento e ainda resolvendo problemas operacionais (falta de toalha, travesseiro, elevador quebrado), que não tinham relação com o atendimento no balcão. Tudo desorganizado. O procedimento era arrastado: pegavam os documentos, iam até uma sala sem explicação, voltavam, faziam perguntas, acessavam um sistema que nem sabiam usar. Um caos. O check-out foi a mesma bagunça. Esperamos 40 minutos sem qualquer orientação. A fila era desorganizada, os hóspedes estavam confusos e ninguém informava os próximos passos. Se adotassem um sistema mais eficiente, como o da rede Budget, onde o pagamento do restaurante é feito no próprio restaurante, tudo seria mais ágil. Foi, sem dúvida, o pior atendimento de hotel que já vivi. No quarto, faltaram travesseiros e toalhas. Se cada funcionário estivesse focado na sua função, talvez o problema fosse menor. Mas onde estavam o gerente e o subgerente? Como não perceberam essa desordem em processos que são tão comuns em hotéis? Eu acredito muito que o olhar do dono ou do responsável faz toda a diferença para a equipe e para o resultado. Falta gestão! Falta organização! Falta experiência em observar de perto a experiência do cliente. Lamentável!
Stayed 1 night in Feb 2025

10/10 Excellent

VANDA SUELI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ibis Valongo- Santos SP

A minha sugestão é para mudarem o produto que passam no piso do , banheiro e do box ou mais cuidado no enxague, colocando mais água. Estavam os pisos perigosamente escorregadios. Tive que colocar um tapete de banheiro no piso do box para não cair ao tomar banho.
Stayed 1 night in Feb 2025

8/10 Good

Itamar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Viagem a trabalho

Bom para uma noite
Stayed 1 night in Feb 2025

10/10 Excellent

Silvana A. F.

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Hailton

Stayed 2 nights in Jan 2025

10/10 Excellent

Mara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

VIVIEN MARIA DE CASTRO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acesso ao Terminal de cruzeiros

Melhor localização para acesso ao terminal de cruzeiros. Há estacionamento e van para o terminal.
Stayed 1 night in Feb 2025

6/10 Okay

Stefani

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Rodrigo

Disliked: Room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Guilherme

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Cecília

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fomos muito bem atendidos . Localização ótima para minhas necessidades .
Stayed 1 night in Jan 2025