Ratings based on 910 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
4.4 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Aug. 20, 2024 on Expedia
We loved our stay here, from the location to the amenities insides! The breakfast every morning was abundant and delicious and the staff even catered to us when our kids woke up a little late. The kids space inside was so fun along with the rooftop pool, with beautiful views! The location right across from the beach was perfect and having the mall attached (also with fun kids spaces) was just the right touch for our family. My only complaint is that the hotel staff expected birth certificates for our kids, which we obviously don’t carry with us. Also, the bathroom was a little musty due to no functioning fan, not sure if it was just our room.
Comment from Hotel Management
Aug. 21, 2024 by Bianca Freitas, Hotel Management
Thank you for sharing your experience, and we look forward to welcoming you back soon!
5 out of 5
by A traveller

Posted Jul. 31, 2024 on Expedia
Comment from Hotel Management
Aug. 21, 2024 by Bianca Freitas, Hotel Management
Agradecemos por escolher Parque Balneário Hotel Santos e por nos avaliar!
5 out of 5
by A traveller

Posted Jul. 22, 2024 on Hotels
Comment from Hotel Management
Aug. 21, 2024 by Bianca Freitas, Hotel Management
Agradecemos por escolher Parque Balneário Hotel Santos e por compartilhar sua experiência. Esperamos recebê-la novamente em breve!
4 out of 5
by A traveller

Fantastic Location

Posted Jul. 16, 2024 on Hotels
Hotel is very good. Excellent location, next to a shopping mall. Best restaurants in town are in walking distance. Rooms are very comfortable, but a light renovation would be nice. Limited amenities in rooms. Overall a great experience. Will probably return.
Comment from Hotel Management
Aug. 26, 2024 by Bianca Freitas, Hotel Management
Thank you for choosing Parque Balneário Hotel Santos and for your feedback. We look forward to welcoming you back soon!
1 out of 5
by A traveller from PLANTATION

Posted Jul. 12, 2024 on Expedia
No air conditioner to warm the room. Poor and old furniture that needs an overall improvement. Not good breakfast. Really bad hotel!
Comment from Hotel Management
Aug. 26, 2024 by Bianca Freitas, Hotel Management
Thank you for choosing Parque Balneário Hotel Santos and for your feedback. We look forward to welcoming you back soon!
5 out of 5
by A traveller

This traveller left a rating score only Posted May 31, 2024 on Expedia
5 out of 5
by A traveller

Posted May 31, 2024 on Expedia
Great location, close to the beach and other convenient places like restaurants, shopping centres and main streets.
3 out of 5
by A traveller

Posted Apr. 18, 2024 on Expedia
The property has one of the best positions in the city and has wonderful views, however it needs updating and better, more thorough maintenance. It would still be my choice for future trips, as it’s in a very beautiful and safe area.
5 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 21, 2024 on Expedia
5 out of 5
by A traveller

Posted Mar. 14, 2024 on Expedia
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