Note fondée sur 104 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,0 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 févr. 2024 sur Expedia
Très bel hotel sauf la plage beaucoup de pierres dans le sable
Commentaires de Gestion de l’hôtel
12 mars 2024 par Weifang LI General Manager, Gestion de l’hôtel
Dear Guest，Thank you very much for your wonderful review and constructive feedback! It was a pleasure having you with us, and we are pleased to hear you have had a fantastic experience with us.Thank you, and we hope to see you soon!
par frenchman de France
Almost satisfied, but beware to details of service
Publié le 16 août 2013 sur HotelsBeautiful hotel (as you would expect!) We appreciate the intimacy that can be compared to other hotels where the rooms are stacked on top of each other. We really appreciated the electric buggy with drivers to move at will in the resort. Buffets, bars, pools do not have much to reproach, holidays are largely successful by choosing this hotel.
HOWEVER, one for any particular comment on the quality of service in the restaurant and pools bar. At these prices, you can afford to be demanding (dishes served too long or offset drinks or other guests! etc...). The SEA PAVILLION is great for the food, but the service really should be improved on Western ways (French). We're pissed of disorder in the sequence of the meal. The chef plays reputation also on the general atmosphere in the restaurant, and it really is not the point for now (especially since the price of the meal is rather very elevated!)
Why so much attention to the decor and the food if it's for the service wasn't perfect and the place is so noisy (lots of children running and background noisy without staff would not do anything, is not a restaurant a little upscale?). Some tables had not been freed while customers were long gone. When we were moved to a table, we had asked the server for clean again! UNACCEPTABLE!
par un voyageur
Publié le 15 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Weifang General Manager, Gestion de l’hôtel
Dear Guest, Thank you for staying with us recently and for taking the time to share your comments. I am delighted to read that you had an enjoyable holiday in our resort. Please take good care and we are looking forward to welcoming you back next time.
par un voyageur
Publié le 6 janv. 2024 sur Expedia
par un voyageur
Publié le 30 nov. 2023 sur Expedia
10 check-in counter and only 1 staff is working for guests
Commentaires de Gestion de l’hôtel
1 déc. 2023 par Weifang LI General Manager, Gestion de l’hôtel
Dear Guest,Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced due to the limited number of staff working at the check-in counters. We understand the importance of providing efficient and timely service to our valued guests.Rest assured, we are actively working to address this issue and ensure that adequate staffing is available at all times to meet the needs of our guests. Your feedback is highly appreciated and will help us improve our services.Please take good care and we are looking forward to welcoming you back next time.
par un voyageur
Publié le 19 juin 2023 sur Expedia
Commentaires de Gestion de l’hôtel
18 juill. 2023 par Weifang LI General Manager, Gestion de l’hôtel
Dear guest, thank you for your positive review. We are happy to learn that you enjoyed our comfortable rooms and we would love the opportunity to welcome you back again.
par un voyageur
Away from the hustle and bustle
Publié le 20 mars 2023 sur HotelsThere for a short break during the work week. It was a great way to unwind - walking on the beach, sitting by the pool sipping beer. Definitely a place to go for that much needed break
Commentaires de Gestion de l’hôtel
18 juill. 2023 par Weifang LI General Manager, Gestion de l’hôtel
Dear guest ，thank you very much for your wonderful review and constructive feedback! It was a pleasure having you with us, and we are pleased to hear you have had a fantastic experience with us.
par un voyageur
Publié le 6 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2022 par Weifang LI General Manager, Gestion de l’hôtel
Dear yejin,Thank you very much for Choosing our InterContinental Sanya Resort.It was a pleasure having you with us, and we are pleased to hear you have had a fantastic experience with us.I'd like to recommend the the SPA and Gym, it makes you feel rejuvenated and replenished.We are looking forward to welcoming you back in the near future. Cheers,
par un voyageur
Publié le 28 mars 2022 sur Hotels
Commentaires de Gestion de l’hôtel
11 mai 2022 par 酒店总经理：李伟芳, Gestion de l’hôtel
尊敬的宾客，您好，很荣幸您入住三亚半山半岛洲际度假酒店并且感谢您对洲际酒店的喜爱和支持，很高兴您在洲际酒店有一个愉快的入住经历。酒店客房内设计下沉式浴缸，让您在享受的同时观赏窗外醉人的海景。我们每月都会定期进行沙滩清洁为保护这一片自然的美，阳光洒下时，一颗颗砂粒被照耀着闪着微光，您可以躺在沙滩上面的日光床上，感受着这一份惬意的时光。此外酒店到市区只需10分钟的车程，距离鹿回头公园仅需3分钟的车程，四通八达，交通便利。三亚半山半岛洲际度假酒店全体员工，期待您的下次到来！
par un voyageur
Publié le 5 mars 2022 sur Hotels
