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Pullman Oceanview Sanya Bay Resort & Spa

4.5 star property
4.5-star beachfront resort near Sanya Bay

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Photo gallery for Pullman Oceanview Sanya Bay Resort & Spa

4 outdoor pools, free cabanas
Premium bedding, minibar, in-room safe, desk
Villa, 3 Bedrooms, Kitchen, Garden View
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • On private beach
  • Gym
  • Breakfast available

Explore the area

Map
No 158 Sanya Bay Road, Sanya, Hainan, 572000
  • Coconut Dream Corridor
    ‪2 min walk‬
  • Sanya Bay
    ‪5 min drive‬
  • Phoenix Island Sanya
    ‪9 min drive‬
  • Sanya (SYX-Phoenix Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds, Ocean View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Ocean View

  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Pool Access, Garden View

View from room

Deluxe Room, 1 King Bed, Pool Access, Garden View

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Garden View

Family Suite, Multiple Beds, Garden View

Family Suite, Multiple Beds, Garden View

  • 120 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Grand Room, 1 King Bed, Ocean View

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, Ocean View

  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Ocean View

  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Club Lounge Access, Ocean View (Executive)

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, Club Lounge Access, Ocean View (Executive)

  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Kitchen, Garden View

Villa, 3 Bedrooms, Kitchen, Garden View

Villa, 3 Bedrooms, Kitchen, Garden View

  • 380 sq m
  • Sleeps 8
  • 3 Double Beds

View all photos for Superior Room, 2 Single Beds, Garden View

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds, Garden View

  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 3 Bedrooms, Kitchen, Ocean View

Deluxe Suite, 3 Bedrooms, Kitchen, Ocean View

Deluxe Suite, 3 Bedrooms, Kitchen, Ocean View

  • 180 sq m
  • Ocean view
  • Sleeps 6
  • 3 Double Beds

View all photos for Superior Room, 1 King Bed, Garden View

View from room

Superior Room, 1 King Bed, Garden View

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Single Beds, Ocean View

Premium bedding, minibar, in-room safe, desk

Grand Room, 2 Single Beds, Ocean View

  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, Multiple Beds (Family friendly)

View from room

Deluxe Room, Multiple Beds (Family friendly)

  • 45 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Executive Room, 2 Single Beds, Ocean View (Lounge Access)

Executive Room, 2 Single Beds, Ocean View (Lounge Access)

Executive Room, 2 Single Beds, Ocean View (Lounge Access)

  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • 78.0 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Pool Access, Garden View

View from room

Deluxe Room, 2 Single Beds, Pool Access, Garden View

  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 2 Bedrooms, Kitchen, Ocean View

Deluxe Suite, 2 Bedrooms, Kitchen, Ocean View

Deluxe Suite, 2 Bedrooms, Kitchen, Ocean View

  • 120 sq m
  • Ocean view
  • Sleeps 5
  • 1 Double Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Designer toiletries, hair dryer, bathrobes, slippers

Family Room, 1 King Bed with Sofa bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

About the area

Sanya

On the beach.A stay at this Tianya District resort places you within half a mile (1 km) of Coconut Dream Corridor and 3 miles (5 km) of Sanya Bay. Pearl Mall and Phoenix Island Sanya are also within 3 miles (5 km).
View more Resorts in SanyaOpens in a new window

What's nearby

  • Coconut Dream Corridor - 4 min walk - 0.4 km
  • Pearl Mall - 4 min drive - 3.2 km
  • Phoenix Island Sanya - 5 min drive - 3.8 km
  • Sanya Bay - 5 min drive - 3.9 km
  • Dadonghai Beach - 16 min drive - 8.6 km

Getting around

  • Sanya (SYX-Phoenix Intl.) - 20 min drive

Restaurants

  • ‪咖啡时间西餐厅 - ‬17 min walk
  • ‪卡萨米亚意大利餐厅 - ‬7 min walk
  • ‪Casa Mia Italian Restaurant - ‬7 min walk
  • ‪戛纳风情西餐厅 - ‬8 min walk
  • ‪龙兴海景酒楼 - ‬11 min walk

About this property

Pullman Oceanview Sanya Bay Resort & Spa

4.5-star beachfront resort near Sanya Bay
Step outside to unwind on the sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Pullman Oceanview Sanya Bay Resort & Spa you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. This luxury resort also offers a complimentary water park, a children's pool, and outdoor tennis courts. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Sanya resort.

  • 469 guestrooms or units
  • 17 levels
  • 3 buildings
  • 2 dining venues
  • 3 bars or lounges
  • Built in 2010
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Pullman Oceanview Sanya Bay Resort & Spa offers 469 accommodations with minibars and espresso makers. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. 37-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Shan Spa has 18 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna.

Languages

Chinese (Mandarin), English, French, Russian

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4.3 out of 5, Excellent, 170 reviews
The price is CA $128
CA $149 total
includes taxes & fees
May 13 - May 14
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Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: CNY 193 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour health club
  • 4 outdoor pools
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Lazy river
  • Outdoor tennis court
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Volleyball
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 37-inch LED TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 250.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 193 per person
  • Airport shuttle fee: CNY 150 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: CNY 150 (up to 18 years old)
  • Rollaway bed fee: CNY 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Pullman Oceanview
Pullman Oceanview Resort
Pullman Oceanview Sanya Bay
Pullman Oceanview Sanya Bay Resort
Pullman Oceanview Sanya Bay Hotel Sanya
Pullman Oceanview Sanya Bay Resort & Spa Hainan
Pullman Oceanview Sanya Bay Resort And Spa
Pullman Oceanview Sanya Bay Resort And Spa
Pullman Oceanview Sanya Bay Resort & Spa Hainan
Pullman Oceanview Sanya Bay Resort Spa
Pullman Oceanview Sanya & Spa
Pullman Oceanview Sanya Bay Resort Spa
Pullman Oceanview Sanya Bay Resort & Spa Sanya
Pullman Oceanview Sanya Bay Resort & Spa Resort
Pullman Oceanview Sanya Bay Resort & Spa Resort Sanya

Pullman Oceanview Sanya Bay Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 74 out of 180 reviews
Rating 8 - Good. 84 out of 180 reviews
Rating 6 - Okay. 14 out of 180 reviews
Rating 4 - Poor. 6 out of 180 reviews
Rating 2 - Terrible. 2 out of 180 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ke Wei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Boldkhuyag

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay with young kids. Close to beach, safe.
Stayed 7 nights in Oct 2024

10/10 Excellent

Shen

Stayed 1 night in Sep 2024

10/10 Excellent

Sangchul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice family vacation resort
Stayed 1 night in Sep 2024

10/10 Excellent

Jason Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Excellent service overall. Hotel could add some more chairs around the pool and on their part of the beach.
Stayed 5 nights in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for kids!
Stayed 3 nights in Jun 2021

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay, great pool!

The Pullman was recommended to us by our work colleagues. Overall, we enjoyed our stay, as we wanted to spend the first five nights of our summer holiday relaxing! Most of our time was spent by the pool; we particularly enjoyed relaxing by the "adult" pool, but the general pool was also great with plenty of activities for kids, and a swim-up bar. This is a great choice of hotel for families as there are plenty of amenities for children. There was a very good choice of food at breakfast, including a non-dairy milk alternative, and various western/Chinese options. The one upside of the breakfast being busy was that the food was fresh and regularly replenished. Our room was spacious with a sea view balcony. We upgraded our room when we arrived at the hotel to include the club lounge access. However, we were a little disappointed with the club lounge, as it did not feel particularly "exclusive" compared to other hotels where we have enjoyed similar benefits in a more private and secluded setting. Despite this, we would definitely recommend this hotel if you are looking for a few days where you can chill by a pool (it is also very close to the airport!).
Stayed 5 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2021

10/10 Excellent

xiuqing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 decadent nights

Unusual for China the service was great and everything was clean and worked. We were there as part of my Birthday and when the hotel found out they decorated my room and brought a cake and candles to eat on the balcony. The beach nearby is good but unnecessary as there are several beautiful pools. The eat as much as you like BBQ and Philipino band were quite good and Halloween themed night produced a really good effort from the staff. Has a great time and would have returned new year but booked out.
Birthday cake on the room balcony
Stayed 3 nights in Oct 2020

8/10 Good

Verified traveller

Stayed 1 night in Aug 2020

10/10 Excellent

Alice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fabulous hotel in every way

The hotel is a beautiful and luxurious choice for a peaceful getaway. You get everything you expect from an international high-end hotel. The room is comfortable and modern and nicely designed. The resort site has amazing swimming pools. The kids pools are awesome but there’s a beautiful adults pool that’s long enough to do lengths and surrounded by shaded sunloungers. You can easily spend the whole afternoon there. There is easy walking access to the beach and the resort provides a private area of sunbeds and parasols. The ocean is very nice for cooling off (although the sea is SO warm!) I enjoyed a morning run beside the beach through the trails of the coconut corridor. The food At the hotel is good quality and not a bad price for a high-end hotel, including a decent room service menu with lots of western options. The pizzas are great! The staff are superb and most of them speak English. Cindy and Vincent are especially wonderful. The breakfast was pretty excellent though I didn’t have it every day - it’s about 107 yuan if you pay as you go. Me and my friend had an awesome time. If there is anything to be aware of it is that there is not much going on nearby. The strip down Sanyawan Road here is mainly hotel after hotel, which is perfect for chilling and doing not much. If you want to go to Dadonghai, for example, just take a taxi for about 40 yuan (and I believe regular buses travel the route too). I’ll definitely treat this hotel as my secret China getaway from now on.
Stayed 14 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a relaxing holiday

I stayed a week here. It was exactly what I needed for a solo trip to relax. The pools were great and no need to really leave the resort and beach area. It's not close to town where all the restaurants are, but if you enjoy walking or riding a bike, then it's not bad at all. The trade off being away from the crowded city and crowded beaches is worth the 20-30min bike ride to the city area. My only complaint was that my non-smoking room smelled pretty strongly when I first arrived. The smell faded the longer I was there though. Chinese smoke heavily and do not always follow smoking policies, so I'm sure all the rooms are like that.
Stayed 6 nights in Jul 2020

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay for a relaxing recharge.

Excellent stay at the Pullman. The staff couldn’t do enough to ensure my stay was first class. Hotel was perfect in every way. Pools great, food for every taste. Overall excellent
Stayed 12 nights in Jun 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my best holidays ever. Especially the staff always helpful and offer you the best deals. Even staying at the resort was so much fun. I went there with my little one and he was super happy with everything, especially the pools.
Stayed 7 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool was very shaded by the surrounding trees, at times it feels cold.
Stayed 3 nights in Jan 2020

10/10 Excellent

Eng, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is of high standards. It is easy to get a taxi or the concierge can arrange the hotel driver and car if you intend to take a day tour of around 8 hours around sights. Breakfast is extensive range. Quite a bit of amenities if you have children-playground trampoline some arcade child games feeding fishes and bicycle and pool games for children. There is a big plus point that it has a underpass leading to a private beach overlooking sanya Bay so u need not cross the busy street to get to beach. The only thing it is slightly dated. Probably a bit of sprucing up required. Overall a great hotel.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly excellent hotel in a super location. Rooms and breakfast were amazing. I want to go again!
Stayed 7 nights in Sep 2019

8/10 Good

Raymond J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice time at the beach

I moved from another hotel in Sanya to get improved facilities, including language, food and beachfront position. I wasn't disappointed. The service was excellent, facilities great, including the beach side loungers. The sands restaurant produced sound superb food -local produce. it was a shame that restaurant (sands) wasn't being used by the Hotel residents as it was empty. The guys at the front door were very willing and helpful. I had a great stay there and would go again.
Stayed 1 night in Sep 2019

8/10 Good

Wei Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Our stay was overall pleasant in the deluxe ocean view room. Upon arrival, we were allowed to check in early as there was an available empty room which was perfect for us after a red eye flight. Not too sure how true this is, but we also got a free upgrade for the room to a higher level. The view from the room was beautiful - we could see the waves crashing in the day and also get a clear view of the moon at night. The hotel is pretty accessible, with a bus stop within a few minutes walk from the underpass that also leads to the private beach. It can be reached by bus number 8 (approx. 3 RMB per pax) from the airport or a short cab ride (approx. 20 RMB). While the resort staff told us that there aren't any restaurants nearby, we found a few food choices close by - you can walk about 3-5 minutes from the underpass to one of the best ranked seafood restaurant in the Sanya Bay on Baidu (it's called 小海豚 xiao hai tun). The restaurant serves fresh seafood and the prices are pretty affordable. There's also some restaurant selling coconut chicken nearby. The hotel offers a free shuttle bus to downtown, but you have to book in advance. Otherwise, you can also take the public bus from the bus stop behind the resort (along the seaside) which only costs 3 RMB. Drinks at the lobby bar sucked though. My mint lemonade cost me 38 RMB and it was merely iced water with mint flavouring/green coloring with 1 slice of lemon. Also, bring insect repellent to avoid mozzie bites.
Stayed 3 nights in Aug 2019

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay, Could be Great

I was greeted with a glass of delicious coconut milk upon and an English speaker upon check in which made the experience very seamless. The staff and their service is very good offering both English and Mandarin speakers. The room was very nice but could use some TLC. The pool was okay as there aren't many lounge chairs available considering the size of the hotel. The hotel also seems to cater greatly to families with children which can be a little annoying for couples and single travellers as all the activities for kids are done in the main pool. There should be a sectioned off area for the pool activities. Buffet breakfast was pretty standard, nothing exceptional. I would also suggest the staff seating the guests because every day I had to search for 2-4 minutes for a table (I was a solo traveller) and some guests would waste a table for their bags or personal items. The balcony view is great and the private access to the beach is very convenient.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and well maintained. The exterior facilities are great.
Stayed 3 nights in Jun 2019

10/10 Excellent

Kok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Sun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful staff

The staff were very friendly and helpful especially when we tried to arrange for food delivery and courier. Although the apartment is a little worn out, it is rather clean.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice experience

The rooms are spacious and clean. The air-condition is ok. The staff are very friendly, polite, and helpful. Very nice experience. The only thing that is not as pleasant is that it is not within walking distance to any interesting places or shops, and it’s not convenient to get a taxi.
Stayed 3 nights in Jan 2019