Note fondée sur 110 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
95 % des clients le recommandent
4,5 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 26 oct. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
29 avr. 2024 par Rex, Gestion de l’hôtel
Dear guests, thank you for choosing the Ritz-Carlton Sanya Yalong Bay Hotel as your stay, and give valuable praise and recommendation. We are honored to receive your recognition of our hotel service, your satisfaction is the best encouragement for us. Thank you again for your favor, sincerely look forward to you and your family stay again.
5 sur 5
par un voyageur

RAS doc

Publié le 8 mai 2019 sur Hotels
Exceptionnel Rien à dire
5 sur 5
par un voyageur de Paris

Superbe hôtel

Publié le 30 avr. 2018 sur Expedia
Nous avions réservé une villa avec piscine privative. Cette villa est exceptionnelle , lit très confortable, corbeille de fruits à notre arrivée , des bouteilles d’eau en grande quantité tous les jours. Le personnel de l’hôtel très serviable et aimable. Des jardins splendides. Séjour fantastique dans cet hôtel. Petit déjeuner excellent. Le seul bémol est le prix des restaurants qui est trop élevé.
Commentaires de Gestion de l’hôtel
2 mai 2018 par Anny Hu, Gestion de l’hôtel
Dear Guest, Your evaluation will be our driving force. Anticipating guests’ needs, providing genuine care and creating a memorable experience to our guests are always our mission. Hope you will back to our hotel again. Best regards
4 sur 5
par STEPHANE de PARIS

BIEN

Publié le 21 nov. 2015 sur Hotels
BIEN
3 sur 5
par un voyageur de Piscataway

Publié le 3 oct. 2024 sur Expedia
Hard to find somebody who speaks English. Beach is all rocks have to go other hotels to swim. Dinning is limited.
3 sur 5
par un voyageur

Old and Outdated Resort

Publié le 11 avr. 2024 sur Hotels
the Hotel is very large and lacks a feeling of Luxury or intimacy; Stuff and undertrained, English is hardly spoken, and consumption is outrageously expansive; overall it is an OK hotel but would need a deep renovation and review of conditions and services; i would not recommend this hotel
Commentaires de Gestion de l’hôtel
29 avr. 2024 par Rex, Gestion de l’hôtel
Dear guests, thank you for choosing the Ritz-Carlton Sanya Yalong Bay. We are very sorry that we could not bring you a perfect full score experience this time. We have received your feedback and suggestions, we will timely report and feedback your valuable suggestions and make optimization plans as soon as possible to improve, looking forward to making you feel the changes and optimization of the hotel in your next stay.
5 sur 5
par un voyageur

Publié le 24 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 avr. 2024 par Rex, Gestion de l’hôtel
Dear guests, thank you for choosing the Ritz-Carlton Sanya Yalong Bay Hotel as your stay, and give valuable praise and recommendation. We are honored to receive your recognition of our hotel service, your satisfaction is the best encouragement for us. Thank you again for your favor, sincerely look forward to you and your family stay again.
3 sur 5
par un voyageur

It’s fine, but not good

Publié le 15 déc. 2023 sur Hotels
Very long check in time, overall understaffed hotel during holiday season
Commentaires de Gestion de l’hôtel
29 avr. 2024 par Rex, Gestion de l’hôtel
Dear guests, thank you for choosing the Ritz-Carlton Sanya Yalong Bay. We are very sorry that we could not bring you a perfect full score experience this time. We have received your feedback and suggestions, we will timely report and feedback your valuable suggestions and make optimization plans as soon as possible to improve, looking forward to making you feel the changes and optimization of the hotel in your next stay.
5 sur 5
par un voyageur

Love it

Publié le 14 avr. 2021 sur Hotels
Very nice hotel
Commentaires de Gestion de l’hôtel
14 avr. 2021 par Emma, Gestion de l’hôtel
Dear valued guest, thanks for choosing the Ritz Carlton Sanya and sharing your experience,We will continue to maintain high standards of service for every gentleman and lady at the Ritz-Carlton. We are looking forward to seeing you at Ritz Carlton Sanya and providing the best service for you. Best regards! Sales & Marketing-Emma
5 sur 5
par un voyageur

Publié le 4 janv. 2021 sur Expedia
Great property, enjoyed out door restaurant by the beach and the great acoustic guitarist and singer.
Commentaires de Gestion de l’hôtel
29 avr. 2024 par Rex, Gestion de l’hôtel
Dear guests, thank you for choosing the Ritz-Carlton Sanya Yalong Bay Hotel as your stay, and give valuable praise and recommendation. We are honored to receive your recognition of our hotel service, your satisfaction is the best encouragement for us. Thank you again for your favor, sincerely look forward to you and your family stay again.