Note fondée sur 64 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,7 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 mai 2024 sur Expedia
They really pay attention to details
Commentaires de Gestion de l’hôtel
24 mai 2024 par Amber, Gestion de l’hôtel
St. Regis Sanya adheres to the concept of meticulous and tailored butler service, which aims to make guests have the most unique and comfortable experience.Looking forward to your visit again.St. Regis Butler Service, always at your service.
par un voyageur
Publié le 14 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
23 nov. 2023 par seven, Gestion de l’hôtel
Dear guest, Thank you very much for taking the time to share your stay experience. We are very glad to have your satisfaction and affirmation of the hotel service. Your satisfaction and trust is the greatest encouragement to us.
par un voyageur
Publié le 2 janv. 2023 sur Hotels
par un voyageur
Publié le 28 juin 2022 sur Hotels
Commentaires de Gestion de l’hôtel
21 juill. 2022 par Grace, Gestion de l’hôtel
Dear Guest,
In the name of all our hosts, I thank you very much for having selected The St. Regis Sanya Yalong Bay Resort as your destination upon your travel to Hainan island.
It was an utmost pleasure having been at your service. We even more appreciate that you have taken some of your precious time to share your impressions with us.
We pride ourselves to offer the best service in the legacy of our legendary founder, J.J. Astor IV; yet it seems we have failed in many of the areas for which I sincerely apologize. This is not what our guests expect from a St. Regis and we also strive for a better service and facility quality as you have described.
I have shared your comments with the respective leaders and I assure that I will not rest until we have bettered ourselves in all areas. I do hope you will want to return so we can show you that actually we can offer a better service.
Dear Guest, once again I express my utmost regret and invite you to contact me any time should you feel I can be of assistance. We look forward welcoming you back very soon again at The St. Regis Sanya Yalong Bay Resort.
par un voyageur
Publié le 21 févr. 2022 sur Hotels
par un voyageur
Publié le 17 févr. 2022 sur Hotels
par un voyageur
Publié le 17 févr. 2022 sur Hotels
par un voyageur
Publié le 6 janv. 2022 sur Hotels
par un voyageur
Publié le 6 janv. 2022 sur Hotels
par un voyageur
Publié le 3 janv. 2022 sur Hotels
