Ratings based on 267 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
78% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
3.7 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
2 out of 5
by A traveller

Posted Feb. 8, 2023 on Expedia
The staff was super friendly and polite. The only problem we ran across was feces in our closet. Made me question the cleanliness of the room. Called Expedia, but they could not communicate with the property due to language. It was a very disappointing transaction because I had trip insurance and thought Expedia had my back.
4 out of 5
by CARLOS from Santo Andre, SP

Good location and the price is right

Posted Jan. 23, 2016 on Hotels
Good location with free parking. The Parque das Aguas, restaurants and shops within walking distance. Good breakfast with fruits and typical cheese bread. The rooms are clean and everything works fine. You can use the swimming pools of the Metropole Hotel . The hotel is an old building, but not a big deal though. My concern is the noise due to my room was in front of the street. Summarising, the hotel has a good cost/benefit.
5 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 26, 2024 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 13, 2024 on Hotels
4 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 11, 2024 on Hotels
3 out of 5
by A traveller

Posted Sep. 8, 2024 on Hotels
O hotel é muitíssimo bem localizado e tem estacionamento gratuito. Mas as instalações são bem antigas, escuras, iluminação branca nos quartos (nada aconchegante), ar condicionado barulhento e sem isolamento acústico. Café estava bastante variado mas, num domingo o horário limite era 09:30. Achei cedo por ser fds. Não foi ruim mas também não poderia classificar como uma estadia agradável. Vai depender do objetivo da viagem.
5 out of 5
by A traveller

Posted Sep. 4, 2024 on Hotels
Correu tudo bem
5 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 27, 2024 on Hotels
3 out of 5
by A traveller

Posted Aug. 25, 2024 on Hotels
Solicitei cama de casal, mas no quarto haviam duas de solteiro juntas com a divisão dos colchões entre nós.
5 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 25, 2024 on Hotels