Note fondée sur 1 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
1,0 Propreté de la chambre
1,0 Service et personnel
1,0 Confort de la chambre
1,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 nov. 2018 sur Expedia
I showed up and there was no one to do the check in, I had to call the onwer. as asked by one of the employees to be answered by the most unpolited and rude person ever. I was shocked by the way the phone was answered. The person barely let me talk and said o didn’t have any reservation there under my name. I said it was done through Expedia and he said they didn’t work with Expedia and if I had any problem, to contact Expedia because it wasn’t his problem.
A very uncomfortable experience.
Note: The owner isn’t Brazilian
Commentaires de Gestion de l’hôtel
14 nov. 2018 par "The owner isn’t Brazilian", Gestion de l’hôtel
Muito obrigado por a sua avaliação, ficamos muito felizes que o tempo que você passou em nossa propriedade tenha sido de seu total agrado, e esperamos que nos honre com a sua presença novamente.
Será sempre um prazer receber uma pessoa tão gentil e educada como a senhora.
Foi uma experiencia única para mim conhecer uma brasileira de sua linhagem .
Thank you very much for your evaluation, we are very happy that the time you spent on our property has been of your total satisfaction, and we hope you honor us with your presence again.
It will always be a pleasure to receive a person as kind and polite as you.
It was a unique experience for me to meet a Brazilian of her lineage.
