Note fondée sur 914 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 janv. 2022 sur Hotels
Tres bon accueil. Hôtel très bien placé
Commentaires de Gestion de l’hôtel
25 févr. 2022 par Renato Donofre, Gestion de l’hôtel
Dear paschal,
Thank you for your review and especially for staying at melia Jardim Europa.
We are extremely happy that we met your expectations. When you return to São Paulo, we will be waiting for you with open arms.
Thank you very much.
par un voyageur
Séjour pro SP
Publié le 1 févr. 2021 sur HotelsC'est une belle découverte. Je ne connaissais pas cet hôtel. Il est facile d'accès et près de tout.
Commentaires de Gestion de l’hôtel
2 févr. 2021 par Flávia Nishio, Gestion de l’hôtel
Dear Abdallah,
We appreciate your comments and evaluation, and we hope you can come back soon.
Regards
par un voyageur
Bonne adresse pour un séjour professionnel
Publié le 20 nov. 2019 sur HotelsSéjour professionnel de longue durée.
Avantages: L’hotel est bien situé dans le quartier Jardims. Le personnel est serviable et la chambre était grande et propre.
Inconvénients: le service est parfois très long (beaucoup d’attente au niveau du restaurant de l’hôtel pour avoir sa commande et au niveau de la réception pour le check-out). Les chambres ne sont pas bien insonorisées (on entend tout le bruit de la rue la nuit).
Service pressing pas très rapide.
Commentaires de Gestion de l’hôtel
26 nov. 2019 par Elliakim Ribeiro – Quality Supervisor, Gestion de l’hôtel
Dear Guest,
Thank you for choosing Melia Jardim Europa for your stay in São Paulo, and to share your comments about our service.
We working to improve our service
Thank for your attention,
par un voyageur
Publié le 6 nov. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
8 nov. 2019 par Elliakim Ribeiro - Quality Supervisor , Gestion de l’hôtel
Dear Guest
Thank You for rating us very well.
We Hope look forward to welcoming you back again very soon.
With best regards,
par un voyageur de Toulouse
Publié le 10 oct. 2019 sur Expedia
I stayed there for 3 nights for business - the location was convenient with many restaurants around.
It was a nice hotel, the room was good with a comfortable bed, the bathroom is not very large, but it was not a big matter.
Breakfast is good with many choices from the buffet.
Check-in was easy and fast. The staff at the lobby was professional and rapidly answered my requests.
Same for the housekeeping staff: very clean room and they kindly came several times to ensure everything was fine with me. I appreciated this attention very much.
I will come back.
Commentaires de Gestion de l’hôtel
18 oct. 2019 par André Victória da Silva - General Manager, Gestion de l’hôtel
Dear Customer,
Thank you so much for choosing us for your accommodation in Sao Paulo, and thank you also for giving us the chance to know your detailed review of our facilities and the service we provided you during your stay.
I'm glad to know that we can continue to rely on your preference.
Sincerely,
par un voyageur
Sugestão de Melhorias
Publié le 15 sept. 2024 sur HotelsRecepção reformada e muito bonita, excelente cafe da manhã, quarto amplo e confortável. Necessidade de reformar os banheiros. Muito pequeno e sem manutenção.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Inara Moreno Coordenadora Experiência do Hospede, Gestion de l’hôtel
Boa noite Sr Felipe,Primeiramente gostaria de agradecer a avaliação feita sobre o nosso hotel.Suas percepções sobre o nosso hotel são importantes para que possamos alcançar a excelência desejada por nossos hospedes.Estamos passando um período de modernização de todos os apartamentos que ainda não foram reformados, então logo em breve todas as categorias já estarão todas modernizadas.Espero que venha novamente e possa ficar em um apartamento modernizado.Até breve
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Inara Moreno Coordenadora Experiência do Hospede, Gestion de l’hôtel
Boa tarde Sr Paulo,Primeiramente gostaria de agradecer a avaliação feita sobre o nosso hotel.É um enorme satisfação para a equipe do Meliá Jardim Europa saber que sua experiência em nosso hotel foi ótima. Sempre trabalhamos com objetivo que nossos hospedes saiam encantados.Esperamos revê-lo em breve
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Inara Moreno Coordenadora Experiência do Hospede, Gestion de l’hôtel
Boa Tarde Sr Adelino,Primeiramente gostaria de agradecer a avaliação feita sobre o nosso hotel.Que bom que o senhor tenha gostado de nosso hotel. Sempre buscamos fazer o melhor para poder atender todas as expectativas de nossos hospedes.Espero recebê-lo novamente em breve
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Inara Moreno Coordenadora Experiência do Hospede, Gestion de l’hôtel
Boa Trade Sr Alexandre,Primeiramente gostaria de agradecer a avaliação feita sobre o nosso hotel.Ficamos muito felizes por saber que sua experiência no Meliá Jardim Europa foi ótima. Trabalhamos sempre que nossos hospede tenha o melhor serviço que podemos oferecer.Esperamos revê-lo em breve.
par un voyageur
Publié le 13 sept. 2024 sur Hotels
The property and location are great and the staff are super friendly and helpful. Love the walkable dining options in the neighborhood. My go to hotel when in São Paulo
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Inara Moreno Guest Experience Coordinator , Gestion de l’hôtel
Good evening Mr Ken,Thank you for rating our hotel.All feedback from our guests is important so that we can provide an excellent service.We are pleased that you chose us as your place to stay in São Paulo and that you feel at home in our region.We look forward to welcoming you in the near future.
