Note fondée sur 591 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Chapel Hill
Publié le 23 sept. 2024 sur Expedia
lovely property close to so many activities in Cashiers
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Rutta, Gestion de l’hôtel
Thank you for your great review! We’re so happy to hear you enjoyed your stay with us. Your kind words mean a lot to the team.We look forward to welcoming you back soon!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Frig made noise all night.
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Rutta, Gestion de l’hôtel
Thank you for letting us know about the issue with the fridge. I apologize for any inconvenience this caused during your stay. Your feedback is invaluable, and we’ll make sure our maintenance team addresses it promptly to prevent this for future guests. We’d love the opportunity to welcome you back and provide a flawless experience next time. Thank you again for choosing us!
par un voyageur
Poor customer service and extra charges.
Publié le 20 sept. 2024 sur HotelsThe front desk clerk was rude and disrepectful. We only stayed here for the hot tub and they don't have one and we chose it because it was dog friendly and they charge more for pets. Pure disappointment.
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Josh - General Manager, Gestion de l’hôtel
I am so very sorry your stay didn't meet expectations. It is always our goal to create an experience beyond just an overnight stay. We do have a hot tub at our hotel. It is located with the indoor pool on the right side of the hotel. A pet fee is fairly common among pet friendly hotel. The idea is it helps us offset the additional time for cleaning that pet rooms always require. We want the next guest to have a fresh and clean experience. We hope you will return and we have an opportunity to delivery a better experience.
par un voyageur de Charlotte
Publié le 13 sept. 2024 sur Expedia
Highly recommended. wonderful recent renovation of the property. staff kind and helpful.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Rutta, Gestion de l’hôtel
Thank you for your great review! We’re so happy to hear you enjoyed your stay with us. Your kind words mean a lot to the team.We look forward to welcoming you back soon!
par un voyageur
Publié le 27 août 2024 sur Expedia
Our room was so clean.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Rutta, Gestion de l’hôtel
Thank you for your great review! We’re so happy to hear you enjoyed your stay with us. Your kind words mean a lot to the team.We look forward to welcoming you back soon!
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Josh - General Manager, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 21 août 2024 sur Hotels
All good
par un voyageur
Publié le 12 août 2024 sur Expedia
par un voyageur
Publié le 7 août 2024 sur Expedia
food choices were not healthy, and was very limited in quantity
par un voyageur
Publié le 7 août 2024 sur Expedia
Great hotel to stay. The staff was knowledgeable about the area and was very helpful.
