Note fondée sur 455 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
74 % des clients le recommandent
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 14 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 janv. 2024 par Shannon- Sara Placid Inn, Gestion de l’hôtel
Thank you so very much! Please do visit us again when you are in the area.
3 sur 5
par un voyageur

Publié le 3 sept. 2023 sur Expedia
Place was clean and beds comfortable. Although it needs renovations inside and outside.
Commentaires de Gestion de l’hôtel
4 sept. 2023 par The Sara-Placid Family, Gestion de l’hôtel
Thank you. Since purchasing the property we have done a lot of the major structural repairs that the property needed. Now we are hoping to start on the interior and exterior updates. Our goal in the interim is to provide clean and affordable accommodations with great customer service.
4 sur 5
par un voyageur de Saint-Jean-sur-Richelieu

Publié le 10 sept. 2019 sur Expedia
Proximité des services Accueil chaleureux Tranquilité
Commentaires de Gestion de l’hôtel
11 sept. 2019 par Bob - Owner, Gestion de l’hôtel
Thank you for staying with us and for your review. Many improvements are planned so we hope you come again.
4 sur 5
par un voyageur de Montréal

Publié le 1 sept. 2019 sur Expedia
Confortable et bien situé pour profiter des belles montagnes de la régions
Commentaires de Gestion de l’hôtel
4 sept. 2019 par Bob - Owner, Gestion de l’hôtel
Thank you for staying with us and for the nice review.
5 sur 5
par un voyageur

Publié le 23 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Shannon and The Sara-Placid Family, Gestion de l’hôtel
Thank you so much! I enjoyed speaking with you and hope that you come back and visit us again in the fiuture!
4 sur 5
par un voyageur

Publié le 22 oct. 2024 sur Expedia
Comfortable beds, excellent water pressure and water temperature. Difficult to find something on the television to watch - all sorts of configurations to address. It worked the first night, but not the second.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Shannon and The Sara-Placid Family, Gestion de l’hôtel
Hi Lauren, thank you for your feedback. I am dismayed to see that you had issues with the tv. I would have been happy to assist if I had been made aware. Our tv's are smart tv's and we provide Hulu premium for live tv streaming. Some people do log us out of it to user their own account but if that ever happens it is very simple to get you logged back into ours. We have downloaded all sorts of other streaming services for people to enjoy their accounts while at our property. I do wish I had been alerted as I would have been happy to assist you during your stay. I am happy to see everything else was to your liking and we do hope you will visit us again.
5 sur 5
par un voyageur

Publié le 20 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Shannon and The Sara-Placid Family, Gestion de l’hôtel
Thank you Spurgeon! Hopefully the snow flies soon and we will see you and the family up here soon!
3 sur 5
par un voyageur

Publié le 13 oct. 2024 sur Expedia
Clean and quiet, but bare bones. Renovated strip motel with minimal aesthetic appeal and amenities. Too expensive for what you get.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Shannon and The Sara-Placid Family, Gestion de l’hôtel
Hi John, Thank you for your review. I did reach out to you personally regarding your review but wish to address it here as well. We are in the process of renovation but in the meantime our goal is to provide clean and comfortable accommodations, Our in room amenities include high end bath products, a wide selection of coffee and tea kcups, as well as the hulu premium package for guests to enjoy. The property itself has bbq grills, 2 fire pits, kayaks and electric bikes for guests usage as well as a guest lounge for those who wish to chill in front of a fireplace. As for pricing, as I stated in my message we have no control over what online sites charge for us, that is something you need to address with them.
5 sur 5
par un voyageur

Publié le 13 oct. 2024 sur Expedia
The property was very close to downtown Saranac Lake and the ADK Rail Trail. Plus right across the street from Lake Flower and only abotut 8miles to Lake Placid. It wasn't fancy, but was clean, comfortable, one floor and served our purpose perfectly! Check in was a breeze. We will be definitely be back to stay and bike the Rail Trail again.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Shannon and The Sara-Placid Family, Gestion de l’hôtel
Hi Karin! Thank you so much for the review! I am so happy you enjoyed your stay and hope we will see you again, maybe when the snow flies heavy and the rail trail turns to a cross country ski trail?
2 sur 5
par un voyageur

Publié le 12 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Shannon and The Sara-Placid Family, Gestion de l’hôtel
Thank you for your review. I would like to hear from you in regards to what we could have done to accommodate you better as we did not hear from you during your stay. We try to do our best to make any accommodations for guests when we know what we can do to make their stay better. I would like to hear from you. You may send me a message through the messaging system that texted you all the room information. I look forward to hear from you.