Ratings based on 906 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 21, 2024 on Expedia
Dirty and loud
Comment from Hotel Management
Aug. 22, 2024 by Lynn, Hotel Management
Thank you for taking the time to provide feedback on your recent stay with us. I’m truly sorry to hear that your experience did not meet your expectations, particularly in terms of noise levels and cleanliness.Please know that we take your concerns very seriously. Cleanliness and comfort are top priorities for us, and it’s disappointing to learn that we fell short in these areas during your stay. We will be reviewing our cleaning procedures and addressing the issue with our housekeeping team to ensure that such an oversight does not happen again.Regarding the noise, I apologize for the disruption it caused. We are committed to providing a peaceful environment for our guests and will look into ways to better manage noise levels to prevent this from affecting future stays. I hope the front desk agent was able to move you to a different room.We appreciate your feedback, as it helps us to improve. If you choose to stay with us again, we would love the opportunity to make it right and provide you with the comfortable and restful experience you deserve.Sincerely,[Your Name][Your Position][Hotel Name]This response acknowledges the guest's concerns, apologizes, and assures them that steps will be taken to improve.
by A traveller
Posted Aug. 18, 2024 on Hotels
Comment from Hotel Management
Aug. 18, 2024 by Selena the Hospitable , Hotel Management
Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent stay at Magnolia Pointe Hotel. Providing exceptional service and a memorable experience for our guests is always our top priority, and it’s incredibly rewarding to know that we achieved that during your visit.
by A traveller
Posted Aug. 17, 2024 on Expedia
Comment from Hotel Management
Aug. 21, 2024 by Hotel Management , Hotel Management
We appreciate your feedback and your choice to stay with us! It’s our goal to provide outstanding service, and we’re happy to hear you had a good experience. We hope to welcome you back in the near future.
by A traveller
Posted Aug. 14, 2024 on Hotels
Comment from Hotel Management
Aug. 15, 2024 by Lynn, Hotel Management
Thank you for returning our survey with a 10 out of 10 rating! We appreciate your business and look forward to seeing you again!
by A traveller
Nice place
Posted Aug. 13, 2024 on HotelsThe best part is the pool. It’s heated and gorgeous. Open till 10pm. It’s in the parking lot but only takes half a minute to walk across. Get your towels at the front desk. Breakfast was ok, coffee was not hot. Kitchen staff didn’t understand English so I warmed up the coffee in the microwave. Bed was definitely on the firm side. Room was clean and spacious. Front desk check in was a breeze and she was so nice. Plenty of parking available even with the trailer we were pulling. Easy to find just off I-75
Comment from Hotel Management
Aug. 13, 2024 by Lynn, Hotel Management
David,Thank you for leaving us a kind review. We appreciate your business and hope that you will stay with us during your next visit to Sarasota.
by A traveller
Posted Aug. 10, 2024 on Hotels
Comment from Hotel Management
Aug. 11, 2024 by Lynn, Hotel Management
Hi Robert,Thank you for returning our survey with a score that we exceeded your expectations! We look forward to seeing you during your next visit to Sarasota.
by A traveller
Posted Aug. 9, 2024 on Hotels
Comment from Hotel Management
Aug. 9, 2024 by Lynn, Hotel Management
Thank you for taking the time to return our survey. We are glad that we provided excellent service and exceeded your expectations. We look forward to seeing you again during your next stay in Sarasota.
by A traveller
Posted Aug. 7, 2024 on Expedia
Comment from Hotel Management
Aug. 9, 2024 by Lynn, Hotel Management
We appreciate your business and we look forward to seeing you when you are back in Sarasota.
by A traveller
Posted Aug. 5, 2024 on Expedia
Very good!
Comment from Hotel Management
Aug. 5, 2024 by Selena the Hospitable , Hotel Management
Wow! Thank you so much for your fantastic review! We are absolutely thrilled to hear that you had such a wonderful experience at Magnolia Pointe!
by A traveller
Posted Aug. 1, 2024 on Expedia
Had a great stay! Pool was very nice and always very clean. Rooms were cozy and clean. They were very accommodating when I asked for extra pillows, towels, blankets! Nice grill area outside for cooking. Kitchenette was AMAZING for extended stay. Staff was very friendly! Breakfast was great!! Lots of options and very delicious
Comment from Hotel Management
Aug. 5, 2024 by Selena the Hospitable , Hotel Management
Our team works hard to ensure every guest feels welcome and cared for, and it’s incredibly rewarding to know that we hit the mark during your stay. Your kind words motivate us to continue delivering exceptional service to all our guests.
