Note fondée sur 43 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,4 Service et personnel
4,8 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de montpellier
appartement hotel idéal
Publié le 15 févr. 2018 sur Expedia
Pour : le confort des lits, sa disposition et sa situation
parfait pour quelques jours voir semaines
tout à porter de main : supermarché, piscine, bars
Contre : une meilleure vérification de l'état de l'appartement à la sortie
Emplacement : playa grande et ochotal
appartement dans une résidence hôtel, neuf, hyper bien situé
personnel très agréable, souriant et disponible
hyper confortable et très agréable
par un voyageur
Publié le 2 juill. 2024 sur Expedia
The grounds were beautiful. Lots of pool options and the Beach Club was awesome. The couch in living room was an outdoor set with plastic cushions which wasn't the most comfortable.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Breeze Private Residence Coco Beach, Gestion de l’hôtel
We appreciate your coment, this will make us improve!Hope to have yo here again some time soon!
par un voyageur
Publié le 23 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Breeze Private Residence Coco Beach, Gestion de l’hôtel
Agradecemos su comentario! Les esperamos pronto
par un voyageur
Publié le 23 juin 2024 sur Expedia
Frustrating to find the “reception”, to check in, it was in a plaza. Check out was not communicated and had to scramble to get things situation. Even thou at check in I asked what I needed to do, was told just to ensure dishes are cleaned. To find out I had to wait for someone to come do inventory to see if I broke or took something. And I had to walk to the “reception” office to provide my credit card again for my security deposit refund, when I was heading to the airport. Not an actual hotel and any questions or concerns are only to be addressed from 8am-5pm. If I had a maintenance emergency or questions/issues I had to wait until the next day. There is construction work noise early in the morning, if it wasn’t, you surely will be waken up with how loud the maintenance or housekeepers are outside. The actual unit, for a 1bdr is fairly clean and maintained, spacious. Worst part. At no fault to the place, there are many skunks all around and it smells awful all the time, so couldn’t enjoy being outside on the patio-outside of the mosquitos being all over the place. Was told by reception the beach was “5 minutes” walk, wrong, it’s at least 20 minutes to the beach. Overall, the place is nice and clean, best part are the several pools, but wouldn’t stay here again.
Commentaires de Gestion de l’hôtel
24 juin 2024 par Breeze Private Residence Coco Beach, Gestion de l’hôtel
Mrs Katia, Our information, office location, services and process are on the confirmation and the site you made the reservation, you mus have missed the information. We appreciate your comment, this will make us improve!At your service
par un voyageur
Good but limited hot water
Publié le 19 juin 2024 sur HotelsAmazing location only issue was the hot water was only in the shower. All other faucets/sinks were ice cold, even after running awhile
Commentaires de Gestion de l’hôtel
19 juin 2024 par Breeze Team, Gestion de l’hôtel
We apareciste your comment! This will help us improve !
par un voyageur
Publié le 29 mai 2024 sur Expedia
Very friendly staff. We had an amazing time, place is safe, close to everything, walking distance to restaurants and the beach.
Commentaires de Gestion de l’hôtel
29 mai 2024 par Josi - Reservation Executive , Gestion de l’hôtel
Mrs Betsaida, we are very flattered! come any time to Breeze your new home
par un voyageur
Publié le 29 avr. 2024 sur Expedia
The CoCo Breeze was great! Grocery nearby. Easy communication with staff. Cleaning service was ok. Beach club was also very nice. Would definitely recommend.
Commentaires de Gestion de l’hôtel
29 avr. 2024 par Breeze Private Residence Coco Beach, Gestion de l’hôtel
Mrs Marilyn , We appreciate your evaluation, we hope to see you soon!
par un voyageur
Publié le 13 avr. 2024 sur Expedia
If you are not Anglo-American, your may be mistreated. Unfortunately, security tried to kick us out of the beach club because they thought we did not belong there. This did not happen to anyone else on the premises! It was an awful experience and we left shortly thereafter. We reported this to staff and all we got was a very nonchalant apology. We will not be going back to this place in CR.
Commentaires de Gestion de l’hôtel
15 avr. 2024 par Breeze Private Residence Coco Beach, Gestion de l’hôtel
Hello Don Julio,We sincerely appreciate you taking the time to share your experience at the Beach Club. We deeply regret that your visit did not meet your expectations and we understand the frustration this caused.We would like to clarify that although the Beach Club is part of the services we offer, it is managed by an external company. However, we take any reports of unfair or inappropriate treatment seriously and work in collaboration with them to ensure that all our guests receive respectful and equitable treatment.The incident you mentioned was a misunderstanding due to the club's policy requiring the use of an access bracelet. This measure is standard and applies equally to all visitors, thus ensuring their safety and well-being within our facilities.Following the incident, and in collaboration with the manager of the Beach Club, we extended a special invitation to you and your family as a gesture of apology for the inconveniences experienced. This was our way of expressing our commitment to your well-being and satisfaction during your stay.We take your comments very seriously, and as a result of your experience, we have reviewed and strengthened our communication and service policies to prevent future misunderstandings and ensure that every guest enjoys a pleasant and worry-free experience.We once again appreciate your feedback, which is essential for our ongoing improvement process. We hope to have the opportunity to welcome you again and provide the positive experience that all our guests deserve.Sincerely,IñakiCommunity ManagerBreeze Private Residence Club
par un voyageur
Publié le 11 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 janv. 2024 par Breeze Private Residence Coco Beach, Gestion de l’hôtel
AGRADECEMOS LA CALIFICACION! SALUDOS
par un voyageur
Publié le 21 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
21 déc. 2023 par Coco Breeze, Gestion de l’hôtel
Agradecemos tu evaluación! Esperamos tenerles pronto en nuestra propiedad nuevamente! Equipo de Breeze Prívate Residence
