Note fondée sur 5 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Outstanding House - Unbelievable View
Publié le 13 août 2024 sur HomeAwayThe place is as good as it looks - but the views are even better. The sunsets off the water from the top of the hill are beyond amazing.
The staff is super helpful and responsive. You will love your stay here!
par un voyageur
Guys trip for adventure
Publié le 28 avr. 2024 sur HomeAwayThe view speaks for itself. Everyone on the trip wants to return!
par un voyageur
Amazing!
Publié le 23 avr. 2024 sur HomeAwayThe most breathtaking view ever! We loved the infinity pool and outdoor patio. House wasn't too shabby either! We had 4 couples - each had own bedroom and bath, with a bonus apt if needed. Highly recommend. Beautiful home to spend your vacation!
We loved the quieter beach, lunch and dinners at Hermosa over the more crowded Coco Beach. Check out the local Pescado Loco restaurant. Cooked at the house grill a couple of nights too.
Felt very safe in a gated community and gated home. The conceirge was super friendly and helpful during our stay! Amazing home for an amazing vacation!
par un voyageur
Best Place We Have Ever Rented
Publié le 26 juin 2023 sur HomeAwayThis place is incredible, for once the property pictures did not do the house justice. Every single room is nice. Although it is in a development it feels very secluded.
Only one thing I would mention is that there was no communication in advance on how to check in. Only the day before they sent vague instructions via the VRBO app, but the app was not working to pull up the messages on my phone. An explanation one week out at least on the exact check in process as well as the address would have been appreciated! Eventually Krain sent me an text (when I used my laptop to send a message using VRBO), but it was a picture and none of the links worked and still no address. Once you have the address (I found it by searching for Casa de Grande Vista in google maps!), you let Krain know what time you will be there and they meet you at the guard gate out front. That was never explained in any VRBO or text message, I only found out when I called the agent 15 minutes out.
Once we were checked in David our agent was excellent and so were the breakfasts and cleaning every morning.
Commentaires de Gestion de l’hôtel
27 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you, Edward, for your outstanding 5-star review. We greatly appreciate your positive feedback regarding your stay and your satisfaction with our breakfast and cleaning services. It seems that you may have had problems with your phone or VRBO App as you didn't respond to any of the messages we sent. Allow us to clarify the timeline: your check-in date was on June 17th. On June 13th, you reached out to us requesting the address of the property. In response, our team promptly provided you with a link to Google Maps and assured you that additional instructions would follow the next day. On June 14th, three days before your check-in, we sent you a message thru VRBO containing detailed information such as check-in instructions, property address, gate codes, breakfast details, cleaning services, office hours, and more. We explicitly mentioned that David, our guest service representative, would meet you at the entrance of the complex to personally escort you to the property, as part of our commitment to providing personalized service. Once again, we sincerely appreciate your 5-star review and thank you for choosing to stay with us. Pura Vida!
par un voyageur
Tropical View
Publié le 25 févr. 2023 sur HomeAwayGorgeous home, with great outdoor space and amazing views. House mom was great and cooked delicious breakfast. She was always present while simultaneously giving us privacy. Access to the property is an experience and adventure. Many restaurants near by offering great choices and variety. Playa Hermosa offers a nice quite beach experience with plenty of wild life surrounding you. House is only 30 minutes from airport and an hour from many activities such as volcanoes park areas and many other amenities.
