Ratings based on 202 Guest Reviews
Hear it directly from our travellers
2.7 Room cleanliness
3.4 Service & staff
2.9 Room comfort
2.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 24, 2024 on Hotels
The front desk clerk was lovely. She was kind and assisted me with an earlier check in.
The rooms are old. The actual room across from me had a door that didn’t go all the way to the top of the frame (yes really). And there’s no elevator, so if you have any problems lugging your stuff up 12 stairs it’s not the place for you.
I wish it was old in a quaint way, but it’s more like the basement bedroom at your cousins house old.
by A traveller
Posted Aug. 23, 2024 on Expedia
Room very small. Coffee maker was present but no glasses or supplies. Only one garbage container.
Will not revisit this property.
by A traveller
Posted Aug. 11, 2024 on Hotels
by A traveller
Posted Aug. 10, 2024 on Hotels
Comment from Hotel Management
Aug. 12, 2024 by Travelodge Sarnia, Hotel Management
Thank you so much for taking out the time to review us, These reviews provide us the fuel to keep improving.
by A traveller
Excellent value
Posted Aug. 3, 2024 on HotelsThe hotel was showing some age with a few broken windows ( not in our room) and the toilet seat needed replacing. No towel bars in bathroom.
However the staff were very friendly and attentive. The room was exceptionally clean and tidy and any issues we had like getting the TV set up were dealt with immediately
The room included a free breakfast however we planned to leave before 8:00am and the staff opened the restaurant an hour early to prepare us a meal, going above and beyond.
Would stay here again.
Comment from Hotel Management
Aug. 12, 2024 by Travelodge Sarnia, Hotel Management
Thank you so much for taking out the time to provide us your valuable suggestions and appreciation, We are taking all the necessary steps to keep on improving on a regular basis, we will make sure your future stay would be even better with us.
by A traveller
Posted Jul. 22, 2024 on Expedia
2-night stay. (Friday, Saturday) Mid-July
-Pet friendly (it's up to you to keep your pet behaved)
-Staff was very respectful, and accommodating if needed
-Felt safe
-15 min drive to downtown, 7 min drive to shopping mall, and supercenters if needed (Walmart, Home Depot, Canadian Tire, etc)
-Tim Hortin and Bus route right in front of the hotel within walking distance to different types of eateries if needed
-Rooms were clean Ac works.
The rooms were used just for sleeping and going out around the area. It served its purpose, especially accommodating a dog on the trip. I would go back and stay again since my objective is to enjoy the town and surrounding area.
Comment from Hotel Management
Aug. 12, 2024 by Travelodge Sarnia, Hotel Management
Thank you so much Mr. Mark, it really means a lot to us, thank you for giving us a brief view point, We really strive upon improving on a constant basis, and this really helps us a lot. We will make sure your future stay with us would be even better.
by A traveller
Posted Jul. 20, 2024 on Expedia
I booked a room with 2 double beds and they tryed to give me a room with one bed. Then when we got the room we booked it was not clean. The bed side table was visibly dirty and a hanger was on the curtain rod.
Comment from Hotel Management
Aug. 12, 2024 by Travelodge Sarnia, Hotel Management
We really apologies for the inconvenience caused, we have made the adequate changes and the staff has also been communicated about the same, We will make sure this never happens again.
by A traveller
Posted Jul. 18, 2024 on Hotels
Comment from Hotel Management
Aug. 12, 2024 by Travelodge Sarnia, Hotel Management
Thank you for taking out the time to provide us rating, We really strive upon improving everyday, We would make sure your future stay would be 10/10 with us.
by A traveller
Posted Jul. 14, 2024 on Expedia
Not the cleanest but adequate for one night stay
Comment from Hotel Management
Jul. 14, 2024 by Travelodge, Hotel Management
We really appreciate your time to share your opinion with our customer service team. We are trying to improve everyday. We will do our best to make your future experience with us even better.
by A traveller
Posted Jul. 8, 2024 on Expedia
Comment from Hotel Management
Aug. 12, 2024 by Travelodge Sarnia, Hotel Management
Thank you so much for the review, It really keeps us motivated.
