Ratings based on 16 Guest Reviews

Hear it directly from our travellers
3.8 out of 5
71% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller from Vancouver, Canada. 🇨🇦

Posted Dec. 24, 2019 on Expedia
Nice location, good staff and facilities are nice, they could really improve on the water pressure and lighting in the bathrooms.
5 out of 5
by A traveller

Posted Jul. 19, 2019 on Expedia
They have a great staff and wonderful views of the mountains and the river.
3 out of 5
by A traveller

Posted Apr. 21, 2019 on Expedia
Slow housekeeping service. Leaking water around toilet. Food was good sometimes lacking items on menu though. Building was relatively clean. Staff was friendly and tried their best to please although at times still lacking in efficiency.
2 out of 5
by A traveller from San Francisco , CA

Posted Apr. 20, 2019
Property situated remotely. Housekeep staff was very ineffective. The entire stay, didn’t clean the room (despite me reminding to clean and replace towels starting day 2). 1 evening i had to go to them to ask for new towels and they couldn't provide fresh towels as ran out for the day. All other staff members were capable. Just housekeeping staff.
1 out of 5
by A traveller

Not recommending, not coming back.

Posted Apr. 20, 2019 on Hotels
They don't have the very basic must haves for hotel operations. Lets start with a non-contactable published number. No wifi, no slippers, fridge is empty. The worst of all, at 7:30am, hungry customers lining up as there is no more food at the buffet, wait, i should say catering since they put the food on your plate, the serving, no. of slices, etc... "takal takal" in short with food like scrambled egg, beef steak, fried bangus, and i think those were the only choices. There's coffee that's the good part with milk. OJ, though available for free, you need to ask for it, with 3 follow ups then comes your Tang in glasses. Staff are corteous though, I think its the management that is bad. Definitely not worth my ~11k overnight stay.
5 out of 5
by A traveller from Hawaii

Posted Mar. 22, 2019 on Expedia
I really love how peaceful and really easy to get to. Will recommend...
4 out of 5
by A traveller from hawaii

Posted Aug. 19, 2018 on Expedia
Clean and spacious room but problem with the hot water.
4 out of 5
by A traveller

definitely one hotel to consider

Posted Apr. 4, 2018 on Hotels
rivermount is new , this is one hotel to choose. its in Laoag so convenient to go places as long as you have your car/ van .this hotel can cater to big groups as they have double deck beds, 2 conference rooms, spacious lobby, nice infinity pool, elevator, bar and restaurant. outside the hotel is a highway so DO NOT expect to see other restaurants nor convenience store within walking distance. wetland and mountain View is nice and relaxing. staffs are polite. I notice room is dark on the luggage area side, so adding a lamp will be great. Providing whitish towel is also better if towels are super used even if its laundry cleaned. overall stay is very good. I would definitely stay here in the future. no wifi in room, hopefully in the future theyll have in rooms.
4 out of 5
by Alvin

This traveller left a rating score only Posted Nov. 3, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A traveller from California

Beautiful View of the River. Great for photos :)

Posted Nov. 2, 2017 on Expedia
Pros: Cozy and has a very beautiful location.
Location: Shuttle is available. You can also avail of their tour packages for moving out and about the tourist spots.
Corteous staff. Place is well maintained. Clean location. Hotel Shuttle is available for pickup