Note fondée sur 929 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Disaster
Publié le 7 mai 2024 sur HotelsMultiple time during the weekend there were people that seemed homeless on drugs/alcool in the lobby. Even the police came. The rooms weren’t clean, there was hair in the bathroom and stains of dirt. They put us in a communicating room next to strangers with kids. The kids were screaming, running around in the room, in the corridors until midnight, screaming like animals. Its sketchy and not clean. The staff was nice tho but I would not recommend
Commentaires de Gestion de l’hôtel
7 mai 2024 par Select on-property delegate., Gestion de l’hôtel
Dear Valerie,Thank you for sharing your candid sentiments and your observations with us.Apologies if you faced any difficulties or inconvenience during your stay.Your constant feedback and constructive feedback are enabling us to address the full range of issues faced by our guests.This review can be a catalyst for us in sparking renewed interest in optimizing our potential.Apologies once again for the things you experienced. We will make sure that it never happens again.Sincerely,Samreen
par un voyageur
Publié le 14 août 2023 sur Expedia
It was ok, but if you go on a Sunday, nothing open after 6
Commentaires de Gestion de l’hôtel
15 août 2023 par Samreen, Gestion de l’hôtel
Dear Stephane,Thank you so much for your valued feedback, we really appreciate our guests' valuable feedback.I hope you enjoy our prime location. It is our job is to make sure that guests are having a perfect time at our property.Thanks once again for choosing Hilton garden Inn Downtown Saskatoon.Sincerely,SamreenAdmin Assistant
par un voyageur
Publié le 1 août 2022 sur Expedia
Super déjeuner! Personnel très sympathique. Hôtel bien situé. Belle piscine . Lit inconfortable.
Commentaires de Gestion de l’hôtel
18 août 2022 par Anastasiia, Gestion de l’hôtel
Dear Guy,
Thank you for your recent review.
It was indeed a pleasure to have you here in our hotel and I am very glad to know that you enjoyed your stay with us.
Your positive feedback regarding the hospitality service provided by our team are well appreciated. Your comment about bed is well-noted too and would be addressed to the relevant departments for taking corrective actions.
Everyone is equally happy and excited to welcome you back next time.
Again, thank you for choosing Hilton Garden Inn.
Sincerely,
Anastasiia Franchuk
Operations Manager
par un voyageur
Publié le 1 juill. 2022 sur Expedia
Système de climatisation use et bruyant.
Salle de bain aurait besoin d'être rafraîchie.
Commentaires de Gestion de l’hôtel
18 août 2022 par Anastasiia, Gestion de l’hôtel
Dear Marie-Claude,
Thank you for your feedback.
On behalf of our staff and management, we would like to extend a warmest gratitude for choosing our fine hotel.
If we didn’t meet your expectations, our sincerest apologies.
We are saddened to know about your frustrations regarding the AC system and cleanliness. It is never our intent to disappoint our guests or deliver anything less. We want you to know that we are taking your reviews constructively and cascaded to the team for necessary actions; as to ensure that we provide a better service to you and to our guest in the future.
We sincerely hope we will get another chance to welcome you back in the near future.
Thank you for choosing Hilton Garden Inn.
Sincerely,
Anastasiia Franchuk
Operations Manager
par un voyageur
Publié le 9 août 2024 sur Expedia
Easy to locate
Commentaires de Gestion de l’hôtel
9 août 2024 par HGI- Team Member, Gestion de l’hôtel
Dear Fred,Thank you so much for your excellent ratings and reviews.We are beyond thankful for the overwhelming responses from our guests.It is so good to see our guests celebrating the spirit of summer.Our front desk operations are geared towards providing a seamless experience for our guests.We surely have a culture of gratitude and recognition.The reviews from our guests and our responses bolster engagement which we truly value.Thanks once again for choosing Hilton Garden Inn Saskatoon Downtown for your stay.Sincerely,SamreenSelect on-property delegate.
par un voyageur
Publié le 9 août 2024 sur Expedia
I liked that it was pet friendly with no extra cost
Commentaires de Gestion de l’hôtel
9 août 2024 par HGI- Team Member, Gestion de l’hôtel
Dear Brenda,Thank you so much for your kind review and rating.We are beyond thankful for the overwhelming response that we receive on a regular basis from our guests.We are always elated to have so many satisfied guests who are willing to vouch for our work.Our staff definitely go out of their way to make you feel welcome, as they are very kind and helpful.We're delighted to hear that our pet friendly property contributed to a comfortable stay.Our prime location which is highly praised and excellent because there is a great Mall directly across the street.The staff, service and ambience never fail to impress the guests.Thank you once again for choosing Hilton Garden Inn Saskatoon Downtown for your stay and for reviewing us on this esteemed platform.Sincerely,SamreenSelect on-property delegate.
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par HGI- Team Member, Gestion de l’hôtel
Dear Rukmal,Thank you so much for your kind review and rating.Guests' satisfaction is our highest priority.The dining options at our property are exquisite, the facilities top-notch, and the level of service unparalleled.Our location, cleanliness and food are highly praised.Thank you for choosing Hilton Garden Inn Saskatoon Downtown for your stay.Sincerely.,SamreenSelect on-property delegate.
par un voyageur
Publié le 8 août 2024 sur Expedia
Perfect location to park the car and wander around downtown! So many amazing restaurants in the area. The jet tub in the room was the best!
Commentaires de Gestion de l’hôtel
9 août 2024 par HGI- Team Member, Gestion de l’hôtel
Dear Shelby,Thank you so much for your kind review, rating and acknowledgement for our prime location in the heart of Saskatoon Downtown.The dining options are exquisite, the facilities top-notch, and the level of service unparalleled.The whole atmosphere is elegance meets maximum comfort. Our room with Jacuzzi is always highly praised among guests.Thank you once again for High overall experience score..We truly appreciate your efforts for reviewing us on this esteemed platform. It bolsters the engagement between guests and us and we truly value that.Sincerely,SamreenSelect on-property delegate.
par un voyageur
Publié le 4 août 2024 sur Expedia
Very clean and nice
Commentaires de Gestion de l’hôtel
6 août 2024 par HGI- Team Member, Gestion de l’hôtel
Dear Peter,Thank you so much for your kind review and 5-star rating.We truly appreciate our guest's valuable feedback.Thank you for acknowledging and highlighting the cleanliness levels at our hotel.We surely have a culture of gratitude and recognition. I am glad our clean rooms, hospitality and attention to detail added to your satisfaction.Your kind words are a testament to our commitment to providing an exceptional experience for our guests.We are always looking for ways to enhance our guests' experiences.Thank you for choosing Hilton Garden Inn Saskatoon Downtown for your stay.Sincerely,SamreenSelect on-property delegate.
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par HGI- Team Member, Gestion de l’hôtel
Dear Kinae,Thank you so much for your kind rating.Our guests tend to compliment the team on cleanliness, friendliness and delivering an overall outstanding experience.Our hotel is very well located, clean and functional.Thank you for choosing Hilton Garden Inn Saskatoon Downtown for your stay.Sincerely,SamreenThe Hilton Guest Assistance Team
