Note fondée sur 668 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,7 Service et personnel
3,3 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Parfait pour la
Plage
Commentaires de Gestion de l’hôtel
1 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Maxim, Thank you for the 5-star rating!Natalie #Team6
par un voyageur
Publié le 25 juill. 2018 sur Hotels
par un voyageur de WHEATON
Publié le 7 oct. 2024
I knew in advance that this was a bare bones motel and it was. The motel was located at the back of a closed up building, so the surrounfings were rather off putting When I arrived there was no one at the front desk but after waiting for some time someone finally came to check me in. The room wss adequate and clean. The bed was comfortable. The motel was cheap and that was the main reason i stayed there.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Marilyn, Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Natalie #Team6
par un voyageur
Publié le 23 sept. 2024 sur Expedia
par un voyageur
Publié le 23 sept. 2024 sur Hotels
The lighting was poor, overhead lights not working. Checked beds before retiring. Bed bug crawled on my friends neck. Moved bed off box spring, bedbugs crawling on it. Lots of garbage and food under bed, bathroom filthy. We were disgusted. Informed staff at checkout. Was told management would be contacted and would get in touch with us. No apology, no refund, no resolution. Hadn't heard from manager by evening, called hotel again. Same story, were informed that manager wasn't returning calls. I've contacted Motel 6 corporation, customer service. Am waiting to hear back from them with some type of resolution. I think a refund is the least that we should receive. All of our luggage, clothing etc needs to be treated so as to not bring bedbugs into our own home's. I sent photoscand video of the bugs to corporate.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Did not like the stay. Dirt on floor. Dirty sheets. Shower curtain moldy. TV didn't work. NO elevator. NO covered area to load luggage. No one at front desk in the morning at 930. Microwave clock didn't work. Frig ok. No other amenities.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Nancy Y., Gestion de l’hôtel
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jay,Thank you for the perfect rating!Lilith#Team6
par un voyageur
Publié le 16 sept. 2024 sur Expedia
par un voyageur
Publié le 14 sept. 2024 sur Hotels
par un voyageur
Publié le 2 sept. 2024 sur Expedia
