Note fondée sur 981 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,9 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 avr. 2023 sur Hotels
Hôtel adossé à un casino mais avec un vaste hall de boutiques qui les sépare et 2 entrées differentes, l'état des chambres est standard. L' accueil un peu d'attente car l'employée était partie faire une pause, à son retour le sourire était visiblement resté en pause.
Commentaires de Gestion de l’hôtel
26 avr. 2023 par Patty, Gestion de l’hôtel
Thank you for staying with us, we would appreciate more detail on your review so we can address any issues.
par un voyageur
Publié le 14 déc. 2024
Commentaires de Gestion de l’hôtel
19 déc. 2024 par Patty , Gestion de l’hôtel
Thank you for choosing Kewadin, we hope to see you again
par un voyageur
Publié le 24 nov. 2024
Loved everything about it. Nice night out for adults
Commentaires de Gestion de l’hôtel
3 déc. 2024 par Patty , Gestion de l’hôtel
Thank you for staying with us, we hope to see you again
par un voyageur
Publié le 23 oct. 2024 sur Expedia
we enjoyed ourselfs but we picked the wrong days We were hopping for your restaurants to be open missed that
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Patty , Gestion de l’hôtel
Thank you for staying with us, we are sorry you missed the restaurant. We hope to see you again.
par un voyageur
Publié le 22 oct. 2024 sur Expedia
Too outdated for a casino, dining restaurant closed during entire stay and no room housekeeping the entire stay
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Patty , Gestion de l’hôtel
Thank you for your feed back. We are very excited about all the updates we have going on.
par un voyageur
Publié le 21 oct. 2024 sur Expedia
People just didn’t seem friendly. Years ago I conducted a series of employee meetings. The course was developed by the Retz Carlton in Phoenix Arizona. It’s called THE CUSTOMER. It’s designed for everyone in the organization. It’s basis in the fact that there are 2 types of Customers, external and internal. This was my second stay this year. No doubt this group would benefit from program
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Patty , Gestion de l’hôtel
Thank you for your feed back
par un voyageur
An upgraded room
Publié le 21 oct. 2024 sur HotelsOur reservations were made two weeks ahead. Upon arrival we were advised that they were overbooked and they would "upgrade us ($30.00)" into the new rooms on the 6th floor. Once there, we were being lodged in a construction zone where workers were present. At 0600 hours the next morning contractors began working i.e. pounding, sanding etc. waking us up! The toilet also was in need of repair. As you flushed, the water sprayed out from under the tank onto the floor. We were very disappointed with the room and with the overall stay.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Patty , Gestion de l’hôtel
Good afternoon DannyI do see that we did charge you 16.20 more then we should have, that will be corrected today. I am very sorry about that. We do have construction going on on all floors, we apologize for the inconvenience and are excited for renovations to be complete, thank you for your patients.
par un voyageur
It was just ok.
Publié le 20 oct. 2024 sur HotelsCommentaires de Gestion de l’hôtel
21 oct. 2024 par Patty , Gestion de l’hôtel
Thank you for your feed back
par un voyageur
Publié le 19 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Patty , Gestion de l’hôtel
Thank you for your feed back and for staying with us
par un voyageur
Publié le 19 oct. 2024 sur Expedia
Room was outdated but casino n karaoke was fun
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Patty , Gestion de l’hôtel
Thank you for your feed back and for staying with us
