Note fondée sur 394 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,4 Service et personnel
3,3 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 août 2024 sur Expedia
Malheureusement tout semblait sale et délabré.
Commentaires de Gestion de l’hôtel
14 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Gilles,We are sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience.Sincerely, Hotel Manager
par un voyageur
Publié le 1 août 2024 sur Expedia
No breathing only smoker room. Poor place not clean pee everywhere on the matress on the wall??! This motel need to closed i never see that in my entire life. Pets its accepted but no body clean after that. So Very Durt. Dont go to this place or sleep in your car! I have a picture to proove that. Im gonna not reserve on expedia next time.
Commentaires de Gestion de l’hôtel
2 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Bobby,Thank you for your kind feedback. We are disappointed to note that your overall experience of the stay was unsatisfactory. We will verify the reality and take action to prevent such happenings in the future. Our apologies for your inconvenience, but we still hope that you will be generous enough to give us one more opportunity to show us a better way. Sincerely, Hotel Manager
par un voyageur
Publié le 14 nov. 2023 sur Expedia
I loved everything
par un voyageur
à oublier / forget it
Publié le 26 sept. 2023 sur Hotelsextrêmement déçu.
tapis sale et des taches de brulures
ventilation salle de bain à moitié défait et non fonctionnel
plafond salle de bain avec plusieurs tache
Sur une table, la poussière était tellement vieille qu'elle était grasse et gommée
par un voyageur
Publié le 22 juin 2018 sur Expedia
La propreté de la chambre et l'état vétuste du mobilier laissaient à désirer. La situation géographique était parfaite ainsi que l'accueil.
par un voyageur
Publié le 22 août 2024 sur Expedia
It's $20 cheaper than others. But inside of the room it's like old house with no door lock in washroom. and very tiny rooms.
Commentaires de Gestion de l’hôtel
24 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear gopal,Thank you for your feedback. We’re glad to hear you found our pricing competitive, but we apologize that the room did not meet your expectations. We understand the importance of privacy and comfort, and it’s concerning to hear about the missing bathroom door lock and the room size. Your comments are valuable as we work to improve our facilities. We hope to have the opportunity to provide a more comfortable stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 21 août 2024 sur Expedia
Could not endure the smell. Had to book somewhere else. (COMCORD) accross the street was great! Would NEVER suggest Satelite Motel to anyone!! Also the bathtub was coming apart😝
Commentaires de Gestion de l’hôtel
22 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Denise,Thank you for your feedback. We understand that a pleasant environment is crucial for our guests. We've noted your concerns about the smell and the bathtub, and we'll be addressing these issues to enhance our guest experience. We appreciate your input and hope you will consider staying with us again in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 17 août 2024 sur Expedia
That's okay for staying one night.
Commentaires de Gestion de l’hôtel
19 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Galina,Thank you for your feedback! We're glad to hear that our hotel served its purpose for your one-night stay. We strive to make each visit comfortable and convenient, even for shorter stays. We hope to have the opportunity to provide an even better experience for you in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 17 août 2024 sur Hotels
motel was located on prime location..but rooms werent clean... bathrooms missing towels, no dustbins in room, bed sheets not clean(i found some hairs),, not much comfy.
Commentaires de Gestion de l’hôtel
17 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear rajan,Thank you for your feedback. While we’re glad you appreciated the prime location of our motel, we sincerely apologize for the cleanliness issues you encountered during your stay. This is far from the standard we strive to maintain. We are addressing these concerns with our housekeeping team to ensure rooms are thoroughly cleaned and fully stocked with essentials like towels and dustbins. We hope for the opportunity to provide a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 16 août 2024 sur Hotels
No coffee n soap n stuff two towels no facecloth for four people
Commentaires de Gestion de l’hôtel
16 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear David,We're sorry to hear that your room was not adequately stocked with coffee, soap, and other essentials and that there were insufficient towels and facecloths for your group. This is not the level of service we aim to provide, and we will address this issue with our housekeeping team to ensure it doesn’t happen again. We appreciate your feedback and hope to improve your stay in the future.Sincerely, Hotel Manager
