Note fondée sur 128 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Honeymoon getaway
Publié le 5 nov. 2024 sur HomeAwayWe had a wonderful time. Foe the first time in a long time we felt not a worry in the world. Thanks for a great stay.
par un voyageur
GA mountain getaway
Publié le 22 sept. 2024 sur HomeAwayGreat location, nice cabin overall. Definitely could use refreshing of finishes, i.e. flooring, doorknobs, hot tub lid are all old and don't function well. Difficult to cook with limited light near stove. Master suite was very comfy, and there were two spacious porches.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your valuable feedback. We sincerely apologize for the maintenance you had during your stay. Please know that this is not the typical standard our guests can expect, and when issues occur, we make every effort to resolve them quickly and efficiently. Our local operations manager is aware of all your concerns, and we will follow up to ensure that all your concerns will be resolved. We hope to have the opportunity to better serve you in the future.
par un voyageur
We recommend
Publié le 2 sept. 2024 sur HomeAwayBeautiful
par un voyageur
Nice Cabin, just a few issues
Publié le 3 juill. 2024 sur HomeAwayAll in all it was a nice cabin. The location was great, very close to downtown Hellen and tons of things to do near by. The area was extremely quiet and peaceful. As far as some of the issues that we experienced. #1 and most importantly…. The cleanliness was not up to par. There were cobwebs and dust everywhere… especially on all the light fixtures. There were balloons left rolling on the floor from previous guest who must have had a party. The shower knobs and heads need to be changed out… extreme hard water damage. Certain areas had light bulbs not working. Beautiful windows… great view but they were dirty both inside and out. The hot tub was nice, but the light didn’t work or some of the jets. And the waterfall that was listed by the hot tub was not operational. Lastly…. The fire pit was nice but I couldn’t imagine myself literally walking around a dark house in the middle of the night to get to it. Maybe a lit path or steps off the deck.
Commentaires de Gestion de l’hôtel
19 juill. 2024 par VrboOwner, Gestion de l’hôtel
Melvin, thank you for your review, we sincerely apologize for the issues you experienced during your time with us.
We will follow up with the appropriate parties regarding your experience to discuss preventative measures and ensure the continued enjoyment of our future guests.
We hope to have the opportunity to better impress you in the future!
par un voyageur
I was missing from visit
Publié le 14 mai 2024 sur HomeAwayUnfortunately I was not able to make it to the resort or the cabin I am in the hospital but in there for 2 weeks now not able to feel anything from my lower extremities for my waist down so I was not able to enjoy the cabin and a little upset because that seems like an emergency situation and yet you're still going to Bill me
par un voyageur de Greenacres
Beautiful Getaway
Publié le 3 avr. 2024 sur HomeAwayCabin was very nice and clean. Everything that you needed was supplied. The area is clean and very quiet. All communications was fast and helpful. The road to the cabin is blacktopped so other than weather no special vehicle is needed.
We will stay here again
par un voyageur
great location
Publié le 15 janv. 2024 sur HomeAwaygreat choice
par un voyageur
Lovely 2-2 cabin
Publié le 13 janv. 2024 sur HomeAwayVery nice cabin within easy distance to attractions. Hot tub buzzes but worked fine. Kitchen needs baking pans and additional eating utensils.
par un voyageur
Happy in Helen
Publié le 18 nov. 2023 sur HomeAwayGreat location. Crew left lights on for us. It made maneuvering driveway a lot easier since it was dark when we arrived
par un voyageur
826 Monroe
Publié le 4 sept. 2023 sur HomeAwayVery clean/ however all of the jets on porch hot tub were not working and also the cooking pans is time to replace.
