Note fondée sur 103 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great location, easy access, very clean
Publié le 12 oct. 2024 sur HomeAwayThe only crux of this property was that walnuts, acorns, and pinecones would bombard the roof and make a very loud gunshot like sound at night, definitely startled us a few times. It would be worthwhile for the surrounding branches over the roof to be pruned off. We loved the home itself, we just didn’t have a full night of sleep due to the noise
Commentaires de Gestion de l’hôtel
26 oct. 2024 par VrboOwner, Gestion de l’hôtel
Hi Marshall, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback as a means to continually improve our homes for future guests.
We hope to host you for another truly carefree and great vacation in the future!
par un voyageur
Not clean
Publié le 25 juill. 2024 sur HomeAwayCeiling fans didn’t work, blinds were torn up throughout downstairs, hot tub which was my reason for renting was FILTHY with a wad of hair and leaves in the bottom. Attempts to contact property management were futile. I emailed pictures of filth and concerns and never received a response.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review and we sincerely apologize for the inconvenience that you have experienced during your stay with us. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you.
par un voyageur
Relaxing
Publié le 8 mai 2024 sur HomeAwayThe place was clean. The jacuzzi tub inside has no cold water hooked up to it. Just hot water. The smell of sewage was awful at times. Don't know if it was the one we stayed at or one of the other ones. And last but not least we weren't able to get in until 445pm on check in date. On a minor note...pool table looks and is rough. Thanks
Commentaires de Gestion de l’hôtel
6 juill. 2024 par VrboOwner, Gestion de l’hôtel
Troy, we are disheartened to read that you experienced issues that kept you from fully enjoying your stay. We apologize for the odor you detected and want you to know you could have contacted our team during your stay and they would have remedied your concern. We hope you will allow us the chance to provide you with a truly exceptional vacation experience in the future.
par un voyageur
Mini vacation
Publié le 30 nov. 2023 sur HomeAwayVery nice
Would be nicer of pool table was an island or dinner table. Also a larger tv would be better .
par un voyageur
Hot tub was broken
Publié le 4 nov. 2023 sur HomeAwayEverything looked okay on arrival. Found trash on the floor, in the trash can still and the toilet wasn’t flushed from a previous use. Once we got unloaded checked the hot tub(the main reason for booking this cabin) to find out that it was broken. I called and was told there was nothing they could do. Place has potential to be a great stay.
Commentaires de Gestion de l’hôtel
19 nov. 2023 par VrboOwner, Gestion de l’hôtel
Ethan, thank you for your review. We sincerely apologize for the issues you experienced during your time with us.
We have forwarded your feedback to the local staff so they can work to improve the house for future guests. Please know that our guest services team is working on the issues reported and will have them fixed as soon as possible. We hope to have the opportunity to better impress you in the future!
par un voyageur
Publié le 16 oct. 2023 sur Expedia
The cabin was great. The gravel road down to the cabin is rough for motorcycles but managable. We would rent from again.
par un voyageur
Get away
Publié le 14 sept. 2023 sur HomeAwayOverall a nice small cabin.
Lighting in kichen over prep area and over stove needs to be addressed.
Commentaires de Gestion de l’hôtel
29 sept. 2023 par VrboOwner, Gestion de l’hôtel
Richard, thank you so much for taking the time to share your valuable feedback with us. We passed your comments along to our local manager for review, and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!
par un voyageur
Publié le 8 sept. 2023 sur Expedia
par un voyageur
Needs a good cleaning
Publié le 2 sept. 2023 sur HomeAwayCobwebs in many places. Spider in jacuzzi. Dust on fan blades. Kitchen lacking basic utensils. Kitchen drawer fell apart. Drawers to dresser do not work. No curtain or blinds on window in kitchen. Bed very soft. TV was difficult to operate with no instructions for multiple remotes. No Netflix available. A welcome packet would be good with printed instructions for jacuzzi, hot tub, TV, Wi-Fi, etc would be helpful.
Good hot water and water pressure. Good A/C. Quiet and peaceful.
Commentaires de Gestion de l’hôtel
17 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you, Victor, for your feedback! We apologize if you felt the home was not on par with our cleanliness standards and we apologize for the other issues you have encountered during your stay with us. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Enjoyed my stay once it was better prepared
Publié le 16 juill. 2023 sur HomeAwayCheck in was at 4 but place was not ready when I got there after driving 9 hrs from FL. But an hour later once they got it together we enjoyed our stay
Commentaires de Gestion de l’hôtel
1 août 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to review your stay. We are so glad to hear that you had a great stay. We apologize for any aspects of our check-in process that detracted from your experience with us. We have passed your feedback along to our housekeeping staff, so they are aware of your concerns. We hope to have the opportunity to impress you in the future!
