Note fondée sur 221 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,8 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 juin 2019 sur Hotels
Commentaires de Gestion de l’hôtel
7 juin 2019 par Erik, Gestion de l’hôtel
Dear Corinne,
Thank you for staying with us and for your rating. We hope to welcome you again in the future...!
par un voyageur de Québec, Canada
Vue incroyable!
Publié le 14 avr. 2018 sur ExpediaSéjour extraordinaire! Tout était Parfait. C'est propre, Bien aménagé avec cuisine. Très belle chambre, balcon privé. Au bord de la mer, très tranquille.
Commentaires de Gestion de l’hôtel
17 avr. 2018 par Erik, Gestion de l’hôtel
Thank you for staying with us and for your excellent feedback..!
Recommandé
pour Tout le mondepar un voyageur
Magnifique
Publié le 12 mars 2016 sur ExpediaDes vacances merveilleuses dans un havre de paix. Les hôtes sont très attentionnés
Commentaires de Gestion de l’hôtel
30 mai 2016 par Julie, Gestion de l’hôtel
We are pleased you enjoyed your stay with us. Thank you for taking the time to write a review.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
This place is amazing. The staff immediately greeted us and showed us the room and what they had to offer. The outside area is so cute and perfect to spend time. There is also a small private beach with water access, absolutely loved it. They had hammocks, snorkel stuff, etc. Room was clean and had house keeping daily. They also gave us a restaurant at flying fish bone next door. We would absolutely stay here again.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Loreanne , Gestion de l’hôtel
Thanks for your feedback we appreciate it!
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Erik, Gestion de l’hôtel
Thank you for staying with us!!
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Ugh. I absolutely hate writing bad reviews especially when people are so friendly however, I feel like people should be aware. The manager was so sweet and kind and helpful so if there’s any upside to this, let it be that,
When we booked this, we knew we wouldn’t be at a 5 star all-inclusive resort. Based on the photos, we knew it would be a bit older and out dated, but we were very shocked upon arrival. You have to carry your luggage through sand just to get to the extremely steep/wide steps and that were not easy to get up. Once getting in the room, you realize it is a shared balcony with other guests… which is fine. Walking inside, there were two huge doors directly in front of a queen sized bed… Sittin in a 10x10 room. We had no where to put 1 let alone two suit cases…
Following, there were huge cracks in the floor, insect repellent (for the room) on the shelf, the floors were soaking wet and the A/C was not working. Not to mention, the lighting in there showed ever speck of dust and dirt all over the place. WiFi did not work, and coffee machine was dirty.
I feel horrible writing this, but we ended up having to book and spend an additional $1000 for our trip because we simply could not stay there.
Again, we knew we were getting old, but we didn’t know we were getting what we got.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Erik, Gestion de l’hôtel
Our apologies for your disappointing stay.The airco was on the wrong setting, so indeed it felt that it was not working and it created the wet floor.Wifi needs a reset once in a while, but at the location of your room there was a strong signal.Too bad that you didnt notify us about all of this when you were here, we could have solved many things and we could have even offered you a different room.We have refunded your stay through Expedia.
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Absolutely perfect just like Aruba
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Erik, Gestion de l’hôtel
Thank you for staying with us, we appreciate your feedback!
par un voyageur
Publié le 15 août 2024 sur Expedia
Awsome place to stay nice and quite super relaxing. Staff was awsome. Free kayak and snorkling gearg
Commentaires de Gestion de l’hôtel
20 août 2024 par Lotje, Gestion de l’hôtel
We appreciate your feedback!
par un voyageur de ringgold
Publié le 1 août 2024 sur Expedia
This was an excellent property. We were a walk from Zeerovers which is a must eat restaurant on the island. Next door to an upscale restaurant. Private beach and kayaks available. The only downside is the property is very outdated. The stove and fridge were rusty. A little updating and this could be a four to five star stay!
Commentaires de Gestion de l’hôtel
20 août 2024 par Lotje, Gestion de l’hôtel
Thank you for taking the time to leave a review! We value your feedback. We are always looking for ways to improve! Thank you for your input.
par un voyageur
Publié le 11 juill. 2024 sur Expedia
Super nice and quiet place, small private beach and dock. Clean room and very friendly hosts
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Erik, Gestion de l’hôtel
Thank you for staying with us, we appreciate your feedback!
