Note fondée sur 274 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
2,6 sur 5
69 % des clients le recommandent
2,7 Propreté de la chambre
3,1 Service et personnel
2,7 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur

Publié le 18 nov. 2021 sur Hotels
Pas satisfait de ce séjour
Commentaires de Gestion de l’hôtel
1 janv. 2022 par Sunny Patel, Gestion de l’hôtel
Sorry For Negetive Experience...Next Time When Your Come You Will Get Better...
2 sur 5
par un voyageur

Publié le 16 avr. 2018 sur Expedia
Il y avait une odeur de cigarette dans la chambre Nous avons entendu la musique du bar d’acote une partie de la nuit
Commentaires de Gestion de l’hôtel
14 nov. 2018 par Guest Relations Manager, Gestion de l’hôtel
Thank you for staying with us We hope in the future we can help with your lodging needs.
3 sur 5
par Dominique

Ce voyageur a laissé seulement une note Publié le 5 juin 2015 sur Hotels
1 sur 5
par un voyageur

BAD PLACE, BAD OWNERS!!

Publié le 20 août 2024 sur Hotels
It's horrible there! The lady that's behind the desk does not care about how dirty your room is. When i told her my room was dirty, she stuff in so many words that they all are like that..??? And if i wanted a real room I'd have to pay a deposit fee of $75. None of the pictures were from the actual hotel which is actually false advertising. Never go there!! I had to take my shower somewhere else. I had to buy my own bedding. And a bunch of lysol just to be able to just sleep there. And even when i complained to hotel.com they told me i had to pay the fee just to have an acceptable room. So im probably not going to use this either for a while. PLEASE DON'T SPEND YOUR MONEY!!
Commentaires de Gestion de l’hôtel
21 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Donna,Thank you for your feedback regarding your recent stay at our hotel. I understand your concerns about the cleanliness of the room, the condition of the facilities, and the overall atmosphere of the hotel. Your feedback is incredibly important to us, and I assure you that we take it very seriously. Immediate action will be taken to address the issues you've mentioned, including improvements to our housekeeping standards, maintenance repairs, and ensuring a safe and comfortable environment for all guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
1 sur 5
par un voyageur

Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Iori,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
4 sur 5
par un voyageur

Publié le 12 juill. 2024 sur Expedia
I don’t like that check in is done outside from a side window
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Sophina,Thank you for sharing your feedback with us. We understand that this may not have been ideal for you, and we appreciate your patience. Your feedback is important to us, and we will take it into consideration as we strive to improve our services for all our guests. We value your input and hope to provide you with a more comfortable and seamless experience on your next visit.
5 sur 5
par un voyageur

Publié le 7 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Lillian,Thank you so much for your perfect rating! We greatly appreciate your support and are thrilled to know that you had an exceptional experience during your stay at our hotel. Your positive feedback encourages us to continue delivering the highest level of service and excellence. We look forward to the opportunity to welcome you back in the future and aim to make your next stay just as perfect.
1 sur 5
par un voyageur

Publié le 6 juill. 2024 sur Expedia
Place was dirty not like the picture peopke on drugs there not safe for kids
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Jason,Thank you for your feedback regarding your recent stay at our hotel. Ensuring a safe and welcoming environment for all our guests is our top priority, and we are deeply concerned to hear about your experience. Please rest assured that we take your feedback seriously, and we will investigate these issues thoroughly with our team. We hope you will give us another opportunity to provide you with a more pleasant stay in the future.
2 sur 5
par un voyageur

Publié le 3 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Randall,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
4 sur 5
par un voyageur

Publié le 6 juin 2024 sur Expedia
Great people and it was a nice stay!
Commentaires de Gestion de l’hôtel
7 juin 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Maleik,Thank you so much for your kind words! We're thrilled to hear that you had a nice stay and enjoyed the company of our great team. Our staff takes pride in providing exceptional service, and your positive feedback is truly appreciated. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.