Note fondée sur 277 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,7 Propreté de la chambre
3,1 Service et personnel
2,7 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 nov. 2021 sur Hotels
Pas satisfait de ce séjour
Commentaires de Gestion de l’hôtel
1 janv. 2022 par Sunny Patel, Gestion de l’hôtel
Sorry For Negetive Experience...Next Time When Your Come You Will Get Better...
par un voyageur
Publié le 16 avr. 2018 sur Expedia
Il y avait une odeur de cigarette dans la chambre
Nous avons entendu la musique du bar d’acote une partie de la nuit
Commentaires de Gestion de l’hôtel
14 nov. 2018 par Guest Relations Manager, Gestion de l’hôtel
Thank you for staying with us We hope in the future we can help with your lodging needs.
par Dominique
Publié le 5 juin 2015 sur Hotels
par un voyageur
Publié le 8 oct. 2024 sur Expedia
If you value your life, lungs, and safety avoid at all cost
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Michael,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Linda,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
So, the room seemed clean. Did my usual pre stay check for bed bugs and found none. However, there were roaches. Pretty large ones.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Rachel,Thank you for sharing your feedback regarding your recent stay. We’re glad to hear that you found your room clean and that you took the initiative to check for bed bugs. We have taken note of your concern, and I assure you that we will address this issue with our pest control team to ensure this situation is resolved promptly. Your feedback is invaluable in helping us improve our services and maintain the highest standards of cleanliness. Thank you once again for bringing this to our attention. We hope to have the opportunity to welcome you back in the future, where we can provide you with a much better experience.
par un voyageur
BAD PLACE, BAD OWNERS!!
Publié le 20 août 2024 sur HotelsIt's horrible there! The lady that's behind the desk does not care about how dirty your room is. When i told her my room was dirty, she stuff in so many words that they all are like that..??? And if i wanted a real room I'd have to pay a deposit fee of $75. None of the pictures were from the actual hotel which is actually false advertising. Never go there!! I had to take my shower somewhere else. I had to buy my own bedding. And a bunch of lysol just to be able to just sleep there. And even when i complained to hotel.com they told me i had to pay the fee just to have an acceptable room. So im probably not going to use this either for a while. PLEASE DON'T SPEND YOUR MONEY!!
Commentaires de Gestion de l’hôtel
21 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Donna,Thank you for your feedback regarding your recent stay at our hotel. I understand your concerns about the cleanliness of the room, the condition of the facilities, and the overall atmosphere of the hotel. Your feedback is incredibly important to us, and I assure you that we take it very seriously. Immediate action will be taken to address the issues you've mentioned, including improvements to our housekeeping standards, maintenance repairs, and ensuring a safe and comfortable environment for all guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Iori,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 12 juill. 2024 sur Expedia
I don’t like that check in is done outside from a side window
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Sophina,Thank you for sharing your feedback with us. We understand that this may not have been ideal for you, and we appreciate your patience. Your feedback is important to us, and we will take it into consideration as we strive to improve our services for all our guests. We value your input and hope to provide you with a more comfortable and seamless experience on your next visit.
par un voyageur
Publié le 7 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Lillian,Thank you so much for your perfect rating! We greatly appreciate your support and are thrilled to know that you had an exceptional experience during your stay at our hotel. Your positive feedback encourages us to continue delivering the highest level of service and excellence. We look forward to the opportunity to welcome you back in the future and aim to make your next stay just as perfect.
