Note fondée sur 168 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,8 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 juill. 2024
everything was wonderful! we loved it!
par un voyageur
Publié le 20 juin 2024 sur Expedia
Great place to stay in historic Savannah! Will definitely be back. Parking tip: parking in nearby State Street garage or Congress st garage. Easy and affordable.
Commentaires de Gestion de l’hôtel
16 août 2024 par Kasa Altmayer Savannah, Gestion de l’hôtel
Hello Brigitte, We are thrilled to hear that you enjoyed your stay at our property in historic Savannah. Your positive rating means a lot to us and motivates us to continue delivering exceptional experiences for all our guests. We appreciate the parking tip you mentioned; it will surely help other guests. Looking forward to welcoming you back on your next visit! Best regards, Team Kasa
par un voyageur
Publié le 16 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juin 2024 par Kasa Altmayer Savannah, Gestion de l’hôtel
Hi Kevin,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best Regards,Team Kasa
par un voyageur
Definitely Amazing
Publié le 15 juin 2024 sur HotelsThis place really made us feel at home. So much so, we kept calling it home. The bed is amazingly comfortable, I had no issues sleeping. The kitchen is complete minus the food. 10/10 would stay again!
Commentaires de Gestion de l’hôtel
14 août 2024 par Kasa Altmayer Savannah, Gestion de l’hôtel
Hi Maria, Thank you for the outstanding rating! Your feedback is truly valued. We're delighted to hear that you felt at home during your stay and found the property amazing. We appreciate your positive experience and look forward to hosting you again soon. Take care! Best regards, Team Kasa
par un voyageur
Publié le 15 juin 2024 sur Expedia
Large space in a brilliant location. Very comfy bed and pillows.
Noisy air con and a fair amount of noise from outside and other guests. There was no bedside table or light on one side of the bed. The floors were very dirty and the kitchen tap was incorrectly fitted. Small things I know but not the attention to detail I was expecting for the price paid. There were no channels on the tv only casting which isn’t much use when you’re from abroad even when using a vpn. I had an unexpected $250 charge put on my card the day before we arrived. I understand why they might want to do this but surely there should be some mention of it.
Commentaires de Gestion de l’hôtel
18 juin 2024 par Kasa Altmayer Savannah, Gestion de l’hôtel
Hi Keith, Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed the spaciousness of the unit and found the bed and pillows comfortable. We apologize for the inconvenience you encountered. The noisy air conditioning, outside noise, and lack of bedside table and light are concerns we take seriously, and we will address these issues with our team. Cleanliness is a top priority for us, and we're sorry that the floors and kitchen tap did not meet our standards. We will ensure these areas receive the attention they deserve. Regarding the TV channels, we understand how this could be challenging, especially for international guests. We'll look into enhancing our entertainment options to better accommodate all our guests. As for the security deposit, it is a standard hold that we place on your card, which is released upon departure. We strive to communicate all charges clearly and apologize if this was not made evident. Your feedback helps us improve our communication. We appreciate your patience and understanding. Should you give us another chance, we’re confident we can provide a better experience. Sincerely, Team Kasa
par un voyageur
Publié le 12 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 juin 2024 par Kasa Altmayer Savannah, Gestion de l’hôtel
Hi Michael,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best Regards,Team Kasa
par un voyageur
Mostly great!
Publié le 11 juin 2024 sur HotelsThe place was beautiful and very cool, it also felt very secure. I only have two major complaints: one, I booked two separate rooms and prior to checking-in, I only got the information for how to check-in for one of the rooms. I had to reach out to the virtual desk to get the information about the second room. Luckily I had time, but if I hadn't that would have been super stressful. The second thing is that the AC only would go down to 65 degrees. On an average day that might be fine, but our first night was 95 degrees and we couldn't sleep through the night. The property should let it go down to around 62, not everyone is from the south and used to the heat.
Commentaires de Gestion de l’hôtel
13 août 2024 par Kasa Altmayer Savannah, Gestion de l’hôtel
Hi Skyler, Thank you for your valuable feedback on your recent stay at our property. We apologize for the inconvenience you experienced with the booking information for the second room and the limited AC temperature. Rest assured, we will take the necessary steps to enhance our check-in processes and address the AC settings based on your feedback. Your comfort is important to us, and we appreciate your insights. We hope to welcome you back for an improved experience. Best regards, Team Kasa
par un voyageur
Publié le 11 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 juin 2024 par Kasa Altmayer Savannah, Gestion de l’hôtel
Hi Kaaren,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best Regards,Team Kasa
par un voyageur
Publié le 11 juin 2024 sur Expedia
Such a great, clean, spacious place with easy access to shops and restaurants. We loved it!!
Commentaires de Gestion de l’hôtel
13 août 2024 par Kasa Altmayer Savannah, Gestion de l’hôtel
Hi Christina, Thank you for your 5-star rating! We're thrilled to hear that you enjoyed the cleanliness, spaciousness, and convenient access to shops and restaurants at our property. Your feedback inspires us to continue delivering exceptional guest experiences. We look forward to welcoming you back for another wonderful stay. Best regards, Team Kasa
par un voyageur
Beautiful Apartment
Publié le 3 juin 2024 sur HotelsCommentaires de Gestion de l’hôtel
12 juill. 2024 par Kasa Altmayer Savannah, Gestion de l’hôtel
Hi Andrew, We appreciate your 5-star rating! Your feedback is invaluable as we strive to provide exceptional experiences at our property. We eagerly anticipate your return for another memorable stay. Thank you for choosing Kasa! Best regards, Team Kasa
