Ratings based on 1,735 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Winter garden
Posted Dec. 28, 2024
Comment from Hotel Management
Dec. 29, 2024 by Front Office Manager, Hotel Management
Dear Clinton, We are thrilled you had an excellent stay at Savannah Marriott Riverfront, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.John Maisano,Front Office Manager
by A traveller
Posted Dec. 8, 2024
Great staff and convenient location. Room was not as large as expected but adequate
Comment from Hotel Management
Dec. 8, 2024 by John M. , Hotel Management
Dear Melinda, Thank you for choosing the Marriott Savannah Riverfront.
by A traveller
Posted Dec. 2, 2024
Comment from Hotel Management
Dec. 3, 2024 by Front Office Manager, Hotel Management
Dear Tammie, We are thrilled to see your perfect rating. Your satisfaction is important to us, and we are glad you enjoyed your stay at Savannah Marriott Riverfront. Thank you for choosing us for your time in the area; we hope to see you again soon.John Maisano,Front Office Manager
by A traveller
Posted Oct. 21, 2024 on Expedia
The dining options were few and overpriced. Multiple menus and signs at elevators listing specials that were not available. Waiter in Atrium served our food and never came back. After flagging down the manager, turns out the waiter was eating his lunch instead of serving us. Lunch was comped.
Comment from Hotel Management
Oct. 22, 2024 by Front Office Manager, Hotel Management
Dear Anita, We apologize for not meeting your expectations and for the issues you experienced with our dining offerings as well as our service while you were here. We value your feedback as we are continually striving to elevate our guest experience, and we will share these comments appropriately with our team. Thank you for taking the time to review our hotel, and we hope to have the opportunity to provide you with the seamless and enriching stay you deserve.John Maisano,Front Office Manager
by A traveller
Posted Oct. 21, 2024 on Hotels
Comment from Hotel Management
Oct. 22, 2024 by Front Office Manager, Hotel Management
Dear Lisa, We are delighted you enjoyed your stay at Savannah Marriott Riverfront. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the area.John Maisano,Front Office Manager
by A traveller
Posted Oct. 19, 2024 on Expedia
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Comment from Hotel Management
Oct. 20, 2024 by Front Office Manager, Hotel Management
Dear Vicky, We are thrilled you had an excellent stay at Savannah Marriott Riverfront, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.John Maisano,Front Office Manager
by A traveller
Posted Oct. 19, 2024 on Expedia
Too much money for lack of customer service and cleanliness. No microwave in room so you spend mire mo ey
Comment from Hotel Management
Oct. 20, 2024 by Front Office Manager, Hotel Management
Dear Vivian, We hope you loved many aspects of our hotel, and we appreciate you sharing your rating. We are disappointed that we may not have lived up to all of your expectations, and we are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.John Maisano,Front Office Manager
by A traveller
Posted Oct. 18, 2024 on Expedia
Comment from Hotel Management
Oct. 19, 2024 by Front Office Manager, Hotel Management
Dear Jennifer, On behalf of our entire team, we sincerely apologize for not meeting your expectations during your recent visit. Thank you for sharing your observations so we may improve going forward. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.John MaisanoFront Office Manager
by A traveller from hopkins
Posted Oct. 16, 2024 on Expedia
Nice
Comment from Hotel Management
Oct. 17, 2024 by Front Office Manager, Hotel Management
Dear William, We are thrilled you had an excellent stay at Savannah Marriott Riverfront, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.John Maisano,Front Office Manager
by A traveller
High quality stay
Posted Oct. 15, 2024 on HotelsOur room overlooking the Savannah River was very comfortable and one was tempted to sit on the deck and watch the ships go by. There are other things to see in Savannah and we spent more of our days out and about.
We ate in the hotel several times and while the menu was limited the food was very good.
Comment from Hotel Management
Oct. 16, 2024 by Front Office Manager, Hotel Management
Dear Alfred, We are pleased you enjoyed your stay and that the spectacular views of the Savannah River from the comfort of your room made your visit so memorable. Thank you for choosing Savannah Marriott Riverfront, and we hope to be your home whenever your travels bring you back this way. John Maisano,Front Office Manager
