Note fondée sur 902 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,2 Service et personnel
2,9 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 mars 2019 sur Expedia
Près de la vieille ville. Pas très propre, personnel accueillant
par Not Provided
Publié le 20 oct. 2015 sur Hotels
Sale. Draps et serviettes plus que douteux. Beaucoup de cafards. En plus très bruyant. À éviter.
par un voyageur
Publié le 9 oct. 2024
The room wasn't that clean,we could even TV they say they no remote controls.I have never stayed in a worse place.Do not go there it's the real hood.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Torica, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you. Natalie #Team6
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Microwave not functional and that was the minor issue. Some kind of piping issue with floors wet from bathroom, dirty towels and if you stay there for the price ..bring some kind of weapon as someone was trying to get into the room several times in the middle of the night!!
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Elvie, We appreciate you taking the time to provide us with your feedback. We regret that your experience with us did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused. Your concerns are of utmost importance to us, and we are fully dedicated to addressing them in a timely manner. To gain a better understanding of the specific issues you encountered, we kindly request that you reach out to us. Thank you for bringing these matters to our attention, and we look forward to the possibility of resolving them. Natalie #Team6
par un voyageur
Publié le 6 oct. 2024 sur Expedia
This is the worst hotel that I’ve ever stayed in and I will never in a million years go back! My floors were sticky, and there were two cockroaches that ran across my grandson’s bed – filthy! And I think it might be a Drug hotel because our door was knocked upon late at night on two different occasions
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Kymberly, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Natalie #Team6
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Upon arriving I was told I could not get the room I reserved. Then I was given a room with no lights. I went to the desk , was told I should not have been given it to begin with and given another room. This room was moldy , had no shower curtain and only one towel for two people. I let the clerk know I cannot stay with the mold and was granted a partial refund. They said I have to get the rest from you. I request the refund from this reservation. This was completely unsatisfactory and unsanitary.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Vena, We appreciate you taking the time to provide us with your feedback. We regret that your experience with us did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused. Your concerns are of utmost importance to us, and we are fully dedicated to addressing them in a timely manner. To gain a better understanding of the specific issues you encountered, we kindly request that you reach out to us. Thank you for bringing these matters to our attention, and we look forward to the possibility of resolving them. Natalie #team6
par un voyageur de Savannah
Publié le 5 oct. 2024 sur Expedia
Some of the staff was short tempered but most was nice
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Management, Gestion de l’hôtel
Thank you
par un voyageur
Publié le 5 oct. 2024 sur Expedia
This was a terrible property.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Rachel, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future. Natalie #Team6
par un voyageur
Publié le 4 oct. 2024 sur Expedia
I didn’t stay there because upon arrival I was informed they were overbooked and they turned me away.
Do not charge me for this stay
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Management, Gestion de l’hôtel
Our apologies. Is been a little hectic with the Storm aftermath. We hope to see you again in the future.
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Management, Gestion de l’hôtel
Thank you for your feedback. We’re sorry to hear about your experience at our hotel. Please know that we’re always working to improve our services and better serve our guests. We appreciate your input!
