Note fondée sur 41 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
3,8 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Horrible donot waste your money
Publié le 18 août 2024 sur HotelsThe location was horrible we were not able to get in because we were so nervous there are homeless people everywhere. You have to pay 20.00 a day for a parking garage when you go to book your stay they never mention that. We went in the apartment it has a very musty odor there was mold in the bathroom the ac would not go down pass 76. They have WiFi but you have to use your personal streaming s you would have to put in your personal information. Not giving them access to my personal information. We called and informed them that we would not be staying and we wanted a refund they offered to place us at another location. Why would we trust them to give us a new location on what they gave us was falsely advertised?. Out side the only two windows was an alley with garbage cans and trash. I reported them to my credit card company and we are now demanding a refund. We had to go find another hotel and pay again for the remaining nights of our trip. Sonder is a horrible company there is no way they could have fixed all that was wrong and i don’t trust them to stay any where else that they run and refusing to refund my money when I called the several times that I got there inforces bad customer service and refusing to give customers money back when you did not stay for more than 30 minutes on a 3 day trip oh the parking garage is 2 to 3 blocks from apartment so you have to carry your luggage through roads of construction and homeless people
par un voyageur
Publié le 8 août 2024 sur Expedia
The parking was abit far, but okay, glad we got garage parking
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Historical area.
par un voyageur
Publié le 25 juill. 2024 sur Expedia
We stayed as a family for 3 nights and thought the property was great and very convenient location, barely used our car during our 4 day stay. Would highly recommend.
par un voyageur
A poor experience
Publié le 19 juill. 2024 sur HotelsOverall a poor experience at Sonder Telfair Square with some major issues that made our experience very unpleasant. We had four main problems:
- On arrival we found the lift out of order (a note on it simply said ‘contact manager’) with no other means to access the rooms. After some time, we eventually (after asking many local businesses) found a very dirty, unpleasant back emergency entrance in an adjoining street. This door to the street and the rooms were then left open for our whole stay and so anyone could access the building.
- Apartment was not fully clean and dirty (and very smelly) dishes had been left in the dishwasher.
- Advertised gym has closed down and no free alternative is provided.
- The walls are very thin and we were kept awake until around 2am with noise from next door. There is also a bar right outside with loud music and an outdoor screen.
I therefore cannot recommend Sonder and would suggest looking elsewhere for better accommodation in Savannah.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Sonder, Gestion de l’hôtel
We're sorry for the issues during your stay. This is not the standard we strive for, and we apologize for dropping the ball here. Our team is actively looking into your concerns and working to remedy any present issues for future stays. If you choose to give us another opportunity, we'd love to make this up to you.
par un voyageur
Historical Savannah
Publié le 13 juill. 2024 sur HotelsWe thoroughly enjoyed our stay at Sonder Telfair Square! Loved the building's renovation incorporating it's authentic historical structural details with modern décor and all the conveniences. (We'd been previously camping for a week, so the in-unit washer/drier and supplies was a huge plus when searching places to stay). Although the designated parking is not convenient (being a couple blocks away and unsecured), very luckily we scored a street space directly in front of the building, paid the parking as needed, and easily explored the area by walking everywhere. We chose to eat out, but could have easily prepared our meals in the fully outfitted kitchen. The king-size bed and fold-out sofa gave us all very spacious and comfy place to collapse after our explorations, wanderings and shopping of this vibrant and charming historical area. Thank you, Sonder, for making our stay feel like home!
par un voyageur
Publié le 13 juill. 2024 sur Expedia
The check in process was seamless and the place was nicely furnished with plenty of replenishments. However, we did have trouble sleeping in with the location being right next to a bar, and it was playing music non stop from 10am on the weekends
par un voyageur
Happy again
Publié le 30 juin 2024 sur HotelsSounders Property is a great alternative for hotel stays. I’ve used the properties for five times and have been happy with them all.
par un voyageur
Publié le 23 juin 2024 sur Expedia
The maple biscuit company you can enter inside your building , the security the building have & the condiment
What i didnt like the living room sofa bed was already broken and was un comfortable,
par un voyageur
Publié le 19 juin 2024 sur Expedia
