Note fondée sur 927 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 mars 2023 sur Hotels
tres bon sejours, facturation journalière de 35$ pour utilisation de ressources fermées
par un voyageur
Publié le 21 août 2022 sur Expedia
La dernière nuit a été relativement cauchemardesque, en effet nous avons été réveillé à 5 heures du matin par une odeur pestinantielle dû à la remontée d'effluves provenant de la rivière. Après une heure de clim à fond, l'odeur est passée. Et pour reponse de la part de l'hôtel nos fils qui etait cote golf, pas de soucis. Moralité, payer plus cher pour avoir une très belle vue, n'est pas toujours la meilleur idée. Pour le reste, vraiment tres sympa, nous le conseillons Mais côté golf.
Commentaires de Gestion de l’hôtel
22 août 2022 par General Manager, Gestion de l’hôtel
Dear Parent, Thank you for choosing to stay with us and for your feedback. We are glad you and your family could take advantage of our exclusive two 18-hole championship golf courses. However, We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience and disrupted your sleep. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. Thank you again for taking the time to tell us about your stay, and we hope to welcome you back soon!Be Well,Stuart RobinsonGeneral Manager
par un voyageur de CLINTON
Publié le 11 oct. 2024
Great hotel. Great location.
par un voyageur de CLINTON
Publié le 11 oct. 2024
Great hotel. Thank you.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
???
Commentaires de Gestion de l’hôtel
28 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Cheryl, We enjoyed seeing your perfect rating and cannot thank you enough for it. On behalf of everyone here at The Westin Savannah Harbor Golf Resort & Spa, I invite you to come back and visit us again whenever you are in the areaBe Well,Stuart Robinson,General Manager
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Valued Guest, We want every guest to have an exceptional experience, so we are sorry if we fell short in some aspects. We hope to have another chance to deliver the excellent hospitality for which we are known.Be Well,Stuart Robinson,General Manager
par un voyageur
Anniversary Trip
Publié le 24 sept. 2024 sur HotelsOverall 3-night stay was fine. Had to ask for towels & toiletries, no daily maid services. Our view from the 15th floor overlooking the river was amazing! Tryed the breakfast in the restaurant on the 2nd floor, it was average. Disappointing they didn't offer mimosas. Vallet service was good, but unfortunately, always had to wait on our car even after calling down early as requested.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Greg, We appreciate you choosing The Westin Savannah Harbor Golf Resort & Spa for your anniversary trip. While I am glad to read you enjoyed the scenic river views from your guestroom, I am sorry for any lack of responsiveness to your needs and that you had to wait for your car. Our focus is on providing advanced hospitality in all areas of our resort; therefore, I am grateful for your feedback as we continually strive to improve our efforts. I will also follow up on your remarks regarding the breakfast served at our restaurant with the appropriate individuals to see where we can do better. Your valuable comments are important in helping us enhance our guest services, and we hope to have another opportunity to host you and your spouse again in the future. Be Well,Stuart Robinson,General Manager
par un voyageur de Melbourne
Publié le 24 sept. 2024 sur Expedia
Assume
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Jeffrey, We are pleased you had an energizing and fulfilling experience at The Westin Savannah Harbor Golf Resort & Spa. It was a pleasure having you, and we look forward to seeing you again soon. Be Well,Stuart Robinson,General Manager
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Dear William, Thank you for being our guest and for the great rating. It is excellent to learn how much you enjoyed your time at The Westin Savannah Harbor Golf Resort & Spa and that we exceeded all of your expectations. We look forward to sharing another enlivening experience with you soon.Be Well,Stuart Robinson,General Manager
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Julie, Thank you for the perfect rating. We are glad you had a wonderful time at The Westin Savannah Harbor Golf Resort & Spa. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Be Well,Stuart Robinson,General Manager
