Note fondée sur 27 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,7 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Séjour parfait a 2000 mètres d'altitude
Publié le 31 mai 2023 sur HotelsAccueil parfait surclassement
Un merci spécial à Sanjay et April au restaurant la véranda mais je à dire que tout le personnel était extrêmement sympathique et professionnel
Nous y retournerons un jour séjour trop court
Commentaires de Gestion de l’hôtel
19 juin 2023 par Romel, Gestion de l’hôtel
Dear Guest, Thank you for taking your time and sharing your experience during your stay at dusitD2 Naseem Resort Jabal Akhdar Oman. Your feedback is valuable to us and we will share your positive comments to our colleagues to motivate them more. We are expecting your next visit soon. Many ThanksRomel Rivera
par un voyageur
Publié le 26 févr. 2023 sur Expedia
We spent 2 nights in DusitD2 and to be honest it was a very good surprise. The property standing is higher than we could expect when looking at the website/logo. Food was also very good.
Staff members are very helpful. Special thanks to Haitman Sanjay and Rahima Irshad.
We should recommend this property.
Commentaires de Gestion de l’hôtel
28 févr. 2023 par Executive Office, Gestion de l’hôtel
Dear Khun Johann , We would like to thank you for taking the time to share your experience at DusitD2 Naseem Jabal Al Akhdar Resort. On behalf of the resort management, we appreciate your valued evaluation of your experience with us. Thank you once again and we would like to welcome you back soon. Rufaida Al Hadhrami
par un voyageur
Publié le 18 nov. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
8 déc. 2022 par Executive Office , Gestion de l’hôtel
Dear Guest,Thank you for sharing with us your experience at dusitD2 Naseem resort and we look forward to hosting you back soon.Rufaida Al Hadhrami
par un voyageur
The best value hotel in the area!
Publié le 25 oct. 2022 sur HotelsWe stayed here for one night with 2 kids. The hotel is brand new, very clean and nicely designed. The food both at dinner and breakfast was very good. The service was excellent. I had a Thai massage at their spa and it was great! Overall it is probably the best value hotel in the area!
Commentaires de Gestion de l’hôtel
8 déc. 2022 par Executive Office , Gestion de l’hôtel
Dear Guest,Thank you for sharing your wonderful feedback. We are thrilled to know that you enjoyed your stay with us and appreciated the resort as well as our service.Once again, thank you and we do hope to have you at the resort again in the near future.Rufaida Al Hadhrami
par un voyageur
Great place, great staff.
Publié le 12 mai 2024 sur HotelsGeweldig mooi resort met een mega behulpzame staff. We komen zeker terug.
Commentaires de Gestion de l’hôtel
17 mai 2024 par Management Team, Gestion de l’hôtel
Dear Valued Guest,Thank you for taking your time to share your feedback from your visit at dusitD2 Naseem resort.We are delighted to read from your review that you had enjoyed your recent stay with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors of dusitD2; We are looking forward on welcoming you back.Graciously yours,Management Team
par un voyageur
Publié le 26 oct. 2023 sur Expedia
Es war ein sehr ruhiger, angenehmer Aufenthalt den wir sehr genossen haben.Für die Kinder gibt es sogar einen kleinen Kletterpark im Hotel. Das Hotel ist sehr gepflegt und wird durch das hervorragende Personal ( Azize, Sanjet?, Ajith) noch besser. Es war zu jederzeit in allen Bereichen des Hotels sehr sauber. Wir hatten ein technisches Problem im Zimmer, dies hat jedoch zu lange gedauert hier muss man schneller sein um das Problem zu lösen. Für die Anfahrt zum Hotel braucht man unbedingt ein Fahrzeug mit Allradantrieb (4WD) ansonsten wird einem die Zufahrt nicht gewährt. Wir haben wunderschöne Tage dort verbracht und können dieses Hotel empfehlen.
Commentaires de Gestion de l’hôtel
27 oct. 2023 par Ganesh Kumar, Gestion de l’hôtel
Dear Ms. Diana,Thank you for sharing your feedback about your stay at our hotel. We're pleased to hear that you had a quiet and pleasant experience and enjoyed the small climbing park for children.It's great to know that you found our hotel well-maintained and appreciated the excellent staff, including Azize, Sanjet, and Ajith. We'll make sure to recognize their efforts. Maintaining a high level of cleanliness throughout the hotel is a top priority for us, and we're glad you noticed.We apologize for the technical problem in your room and the delay in its resolution. Your feedback highlights an area where we can improve, and we'll certainly work to be more prompt in addressing such issues in the future.Your note about needing a four-wheel-drive vehicle to access the hotel is valuable information for future guests, and we appreciate you sharing this detail.Thank you for recommending our hotel, and we hope to have the pleasure of welcoming you back for more wonderful days in the future. If you have any more comments or suggestions, please don't hesitate to share them.Thanks & RegardsGanesh Kumar
par un voyageur
Publié le 29 juill. 2023 sur Hotels
We did really enjoyed staying in this amazing hotel. My wife, our children and myself all have no regret of the experience. Rooms are spacious, clean and give a sense of privacy. Food was abundant, with many verities and continental dishes. Staffs were very friendly, supportive and prompt. Perhaps, the hotel may consider adding some games for toddlers.
Commentaires de Gestion de l’hôtel
1 août 2023 par Arshad Zaid, Gestion de l’hôtel
Dear Khun Moilim,Thank you for your positive feedback. We are glad to hear that you and your family enjoyed your stay at our hotel. Your compliments about our spacious and clean rooms, abundant food choices, and friendly staff are much appreciated. We will certainly take your suggestion into consideration regarding adding games for toddlers. We hope to welcome you back soon!Arshad Zaid
par un voyageur
Publié le 2 juill. 2023 sur Hotels
We were hoping to have a comfortable vacation as that was our first visit to Jabal Akhdar and I believe it will be our last. Our stay and our experience was terrible. The response for any requirement what so ever was zero. Telephone in our room was like giving us a toy to play with, nobody is answering on us at all on all extensions. We have been locked in our room for more than 45 minutes waiting for umbrellas due to heavy rain. And due to high no. of guests we found ourselves forced to have breakfast in a conference hall totally not equipped for breakfast, corner for kids for face painting, big screen with high voice with songs for kids, big table prepared for 8 persons seated by 2 persons and big row of people can’t find a place for them to sit…in total a big mess.
After complaining to the hotel management to avoid all of this mess the same repeated when we tried to call at our departure from the hotel with more and more mess.
I informed the front office manager that they are a really “hopeless case”.
Commentaires de Gestion de l’hôtel
3 juill. 2023 par Ganesh, Gestion de l’hôtel
Dear Mr. Nadim,,We would like to thank you for taking the time to share your experience at DusitD2 Naseem Jabal Al Akhdar Resort, and on behalf of the resort management. Please accept our apologies for the shortcomings that you encountered during your stay and we will inform the relevant department to improve the quality of our services and we would like to welcome you again.Thanks & RegardsGanesh Kumar
par un voyageur
Publié le 21 mars 2023 sur Hotels
Excellent stay. The buffet dinner and breakfast was also fantastic! The only issue is that the hotel should do something about the sewer smell that you come across along one of the walking paths.
Commentaires de Gestion de l’hôtel
28 mars 2023 par Executive Office, Gestion de l’hôtel
Dear Khun Mohammed,Thank you for leaving us this valued review. We are always looking for ways to enhance our services, and your feedback is an invaluable part of that process. Trust that we take serious consideration of your points.Thank you once again and we look forward to welcoming you back soon.Rufaida Al Hadhrami
par un voyageur
Publié le 29 janv. 2023 sur Expedia
Very small water heater which takes 15-30 mins to heat up in between showers. And the capacity also means your shower needs to be very quick (3 mins later and it turns ice cold again). Perhaps on a warm day it is fine, but it was 4degc at the resort that night. Had tried to ask for maintenance to come but that took over half hour before they were even on their way.
Commentaires de Gestion de l’hôtel
30 janv. 2023 par Executive Office , Gestion de l’hôtel
Dear Guest,We would like to thank you for taking the time to share your experience at DusitD2 Naseem Jabal Al Akhdar Resort. On behalf of the resort management, we appreciate your positive evaluation of your experience with us. Please accept our sincere apologies for all the dissatisfaction.Thank you once again and we would like to welcome you back soon.Rufaida Al Hadhrami
