Note fondée sur 62 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Perfect Place
Publié le 18 oct. 2024 sur HomeAwayTed and Brenda are wonderful hosts and their home is everything you would hope for a family Getaway. They were happy to share their knowledge for transportation to and from the air port including a stop at the grocery store. All the best places to eat and where to get a wonderful massage. We Loved the sunshine the view and the pool and yes at times the Air conditioning. We will be back to Sayulita
par un voyageur
Great view - owner should not talk with guests
Publié le 31 août 2024 sur HomeAwayView was stunning. Accomodations not adequate for my group. Mom/dad 3 adult sons and 2 uncles. Not a cooks kitchen and oven not US standatd. Oven literally exploded and oowner never asked if anyone was injured or anything thankfully Gus property manager was amazing.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par VrboOwner, Gestion de l’hôtel
We are so glad you enjoyed Sayulita. The beautiful, “stunning” view is why we call our home Vista Hermosa. Many years of sunset photos and yet each one is just as magnificent as the other.
We have facilitated vacation rentals since 2000 and have discovered that communication is vital to ensure a memorable vacation, answer any questions and get the owners perspective of the property.
We regret that you didn’t feel the need to talk
with us, since we have spoken with most all of our guests.
Presently, we have 42 photos of our home on the website. We feel they correctly, represent the accommodations, beds and baths, living spaces, and the indoor kitchen and outdoor grill .
It, appears you may have needed a bigger home with more separate sleeping spaces for your group.
The oven is fueled by propane. This type is widely used in Mexico. Instructions are posted. The accident was due to operator error. We were in Texas when you called us. We had you turn off the propane and we immediately contacted Gus. Certainly we were glad to hear from you and Gus that no one was injured.
It’s important for a guest to familiarize themselves of the differences between a Mexican home and their home. Differences such as the water, the plumbing, the electricity cost, the roads and the kitchen oven.
par un voyageur
Best kept secret
Publié le 23 juin 2024 sur HomeAwayIf you want to know what it feels like to live like the rich and famous, reserve this magical gem immediately!
par un voyageur
Amazing vacation
Publié le 1 avr. 2024 sur HomeAwayWhere do I start?
Let me start with communication with the owners and the amazing staff that they have. Everyone was very helpful answering questions before and during the trip. Absolute top notch team.
The house is perfect but to focus on one thing I will go with the heated swimming pool. Private. Relaxing and what a view. I would also recommend that everyone rent the golf cart. Makes everything simple coming and going as you please.
Thank you for the wonderful vacation. We will return.
par un voyageur
Perfect spot in Sayulita
Publié le 24 févr. 2024 sur HomeAwayThe property is exactly what we were hoping it would be! We had an awesome visit from the time we arrived until the time we departed.
The views, cabana, main house and pool are all very well kept and just as described and as shown in the photos. The heated pool was absolutely the highlight! We ended most days, soaking in the pool watching the sunsets!
Thanks so much for sharing your spot with us! We hope to return!
Kevin, Chrissy and friends
par un voyageur
Beautiful home with some issues
Publié le 11 févr. 2024 sur HomeAwayWe booked this house for the heated pool, which was in the title of the listing. Sadly, the pool was only heated for one day out of seven. Gus, the manager, was very nice and had lots of reasons for the problem: a broken water heater, a new but untested sensor, no repairmen available, etc. In the end, the owners did give us a small refund to make us feel better. The house listed a washer and dryer, but we were not allowed to use them, so bring extra bathing suits. The satellite TV, as listed, did not exist - it was a roku TV with Amazon as the only chanel. Doesn't sound like a big deal, but we brought my 94 year old mom who needed her heated pool and her shows. The house is lovely, comfortable beds, nice a/c, and a well equipped kitchen. The casita is charming (take a nap in that hammock) but whoever stays there needs good ear plugs and perhaps noise cancelling headphones; there's lots of ambient music floating up the hill. One thing we loved was the golf cart - it was exhilarating to zip down the hill around the curvy roads, luckily our daughter is an expert golf cart driver! Overall, we loved Sayulita and will be back, but next time would opt for a hotel since some of the luxuries we payed for did not exist at this house.
Commentaires de Gestion de l’hôtel
11 févr. 2024 par VrboOwner, Gestion de l’hôtel
We take pride in having a very rare and unique pool heater in Sayulita.
We are very sorry for your inconvenience of the pool heater malfunction.
We tried EVERYTHING!
It was working well, in fact too hot for our previous guest, but unfortunately it broke during your stay.
The problem was a propane pressure issue that took a higher level of technician to diagnose and repair.
Our housekeeping does provide laundry service for small amounts such as bathing suits and there are local services that offer same day laundry. Please understand the laundry equipment is essential for the operation of the house. We are also subject to the water supply shortages that have occurred more frequently in Sayulita.
The TV is a streaming Roku that includes Apple TV and Netflix . Many networks do not broadcast in Mexico due to the international agreement; including Amazon, ABC, CBS and NBC. Feel free to bring your own firestick and watch anything you like available in Mexico.
We emphasize to all our guests that we are just a phone call away and can be reached anytime. Most of the time we can help. We are happy you enjoyed Sayulita and all the other amenities of our home.
par un voyageur
Honest Review
Publié le 6 janv. 2024 sur HomeAwayWhen we arrived, we never had anyone there to meet us. The house was tidy, but not clean. The property manager did not show up. We had to learn the house on our own, with the help of a few text messages. We didn't know when cleaners (who are great) were to come, gardeners and/or garbage - until they were actually there (to our surprise). The property manager came through the property on day 2 while we were away, and did not advise us of this
The house is a nice property, with incredible views. The pool and patio area are awesome. We had heat in the pool for 24hrs, which got very warm. Asked how to control the heat, and it was turned off for the rest of the trip with no advice how to control it. The detached casita (4th bedroom) is completely outdoors. Needless to say when poor weather, bugs (scorpion on day 4) or excess noise (common in Sayulita), this was not a place to get sleep. The other 3 bedrooms were great, but not great for a family of 2 adults and 4 teenage kids. The toilets worked, but could not take any type of paper (even toilet paper, to our surprise). The wifi worked, but was spotty in some bedrooms. There is laundry, but it gets locked
The road to the property is not safe for much. With any water the road is impossible to get up to without a 4wd vehicle. Our vehicle service to pick us up got stuck. Golf carts going down were sketchy and could be a problem
We paid a premium and had the home rented for 14 days. We ended up leaving 3 days early
Commentaires de Gestion de l’hôtel
11 févr. 2024 par VrboOwner, Gestion de l’hôtel
We are sorry you didn't enjoy your stay or your time in Sayulita. It's not for everyone.
We speak with all our guests before arrival.
We believe these circumstances could have been avoided if we had better communication and you represented the reservation accurately.
par un voyageur
Absolutely Stunning
Publié le 21 déc. 2023 sur HomeAwayThis house was hands down the best part of our trip and we had such a blast in the Beautiful City of Sayulita. This house was gorgeous top to bottom and Ted and Brenda have done such a great job with the property it is truly beautiful. Brenda (Host) called before our trip and guided me in all the great things that Sayulita has to offer and her expertise was so perfect. They have everything set up for you. (Golf carts, local eats, in house chef's if needed) The property manager was super helpful and very timely if we had any questions about the property or about sayulita in general. They also have an excellent car service to pick you up from PVR airport. Best advise is you ask for Giavanni if you go with there service. He made us laugh the entire drive to and from the airport. Another special thanks to Ted and Brenda for allowing us to stay at the house. We would recommend this house to anyone visiting the city of Sayulita.
par un voyageur
Best vacation home in Sayulita!
Publié le 27 nov. 2023 sur HomeAwayThe house was PERFECT for three couples celebrating decades of friendship, with a week in Sayulita. The fabulous pool was our hub and we spent many a happy hour there! The house was clean, well equipped, comfortable, & close to town- but far enough away to be private and quiet. The homeowners were helpful and kind. They called with details and instructions before the trip. They helped arrange golf carts, a cleaner, and a friendly local contact who answered questions quickly when texted. I hope to return to Sayulita one day and definitely want to stay here again. This house made our trip! THANK YOU T&B for sharing your lovely home with us!
par un voyageur
Perfection at it's finest
Publié le 2 juill. 2023 sur HomeAwayWe had an amazing time at this property. The house was perfect for our family. It has beautiful Mexican decor throughout the entire home. The outdoor space has phenomenal views of the Sayulita beach and is a great place for entertaining and lounging in the pool watching the sunset. The house comes fully stocked with everything you can think of. The house comes with a Golf Cart (per a fee for your stay). This will get you to town and the beach which is a quick 5 mins away. The house is located on Nanzal Hill. So I highly recommend the golf cart. Upon your arrival the property manager will meet you at the property and explain everything about the house. He is is super helpful with any questions about everything and anything. He has lived in Sayulita for 14 yrs. You can text or call him with anything that might arise during your stay and he will get it taken care of. He is also a great reference for any place that you might want to go during your stay. There is a cleaning lady (Vicki) who comes twice a week to clean the house. She is such a sweet lady and always has the house looking immaculate. Ted and Brenda (owners) have everything set up for a hassle free vacation. From start to finish the correspondence with both of them was exactly what you would want from renting a property. I highly recommend Vista Hermosa to anyone wanting the perfect Sayulita getaway. We definitely look forward to are next stay.
