Note fondée sur 32 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,8 Service et personnel
4,6 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 janv. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
27 janv. 2021 par Octavio F, Gestion de l’hôtel
Hello Maria, Please let us know when did you stay with us since i can't find it in our records; maybe is about a different property?
Or else please elaborate why you didn't like it, so we can improve and be the best we can.
Thank you!
par un voyageur de Seattle
Publié le 29 déc. 2020 sur Expedia
Very disappointing hotel for the price. We were initially checked into our hotel, to find many of listed amenities were not actually included/working (TV, A/C,Safe). Further their included toiletries must only mean soap, as there was not shampoo or conditioner. The site lists 2 pools, yet one is a private pool only available to the Main-House suite. Privacy is a minimal for the balconies and windows. 3rd floor rooms are located right underneath a rooftop hot tub, which makes for unfathomably loud noise from the pumps, jets, drains, etc. all through the night as well as the noise associated with any people using the hot tub. We were relocated to the 2nd floor, where the hot tub noises were still loud, but manageable. The rooms are open air concept, so allows for bugs/critters to enter your room (which we were ok with). The big problem with the open air concept was noise at night from everywhere. The club down the street bumping music, the night guard talking on the phone at the entrance, people from other rooms, etc. Peace and quite is impossible here. Stained/ripped sheets, curtains, towels, blankets were the normal. Finding anything unstained was a pleasant surprise. Internet in the rooms was spotty, and generally only available from certain parts of the room. Staff was friendly though.
Commentaires de Gestion de l’hôtel
11 janv. 2021 par Octavio F, Gestion de l’hôtel
Hola Bryan, good day!!
Im sorry to hear about your experience, we try to be as specific as possible... We feel our hotel is boutique and simple; according to Sayulita style and also if you address something with our staff we can surely fix it right away.
par un voyageur
Publié le 12 déc. 2020 sur Expedia
El hotel es magnífico.
Buenas instalaciones, gran comodidad. El staff muy agradable.
Commentaires de Gestion de l’hôtel
12 déc. 2020 par Octavio F, Gestion de l’hôtel
Thank you !!
par un voyageur
Excelente
Publié le 23 nov. 2020 sur HotelsExcelente servicio, estuvimos muy agusto, las instalaciones muy limpias y las albercas también estaban super limpias, los trabajadores son super amables. En general yo si regreso.
Commentaires de Gestion de l’hôtel
23 nov. 2020 par Octavio F, Gestion de l’hôtel
Muchas Gracias Ana Laura, te esperamos cuando gustes!! :D
par un voyageur
Publié le 10 oct. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
14 oct. 2020 par Octavio F, Gestion de l’hôtel
Thanks for visiting
par un voyageur de Ensenada BC
Publié le 16 sept. 2020 sur Expedia
Un lugar muy limpió, bonita ambientación, Excelente atención de los empleados solo requiere Poner ventanas el área de la cocineta, cuando llueve se mete el agua
Commentaires de Gestion de l’hôtel
19 sept. 2020 par Octavio F, Gestion de l’hôtel
Gracias Mirna, si hubo unas lluvias demasiado fuertes durante tu estancia, una disculpa pues regularmente la palapa del balcón y ventana es suficiente...
Esperamos tu pronto regreso...
par un voyageur
Publié le 11 sept. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
12 sept. 2020 par Octavio F, Gestion de l’hôtel
Hope you liked your stay ?
par un voyageur
Publié le 4 août 2020 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2020 par Octavio F, Gestion de l’hôtel
Thank you for visiting our hotel, and sure hope to see you back soon!!
par un voyageur de Longmont, CO
Publié le 8 févr. 2020 sur Expedia
We liked the boutique feel of the small hotel. The grounds were beautiful. Loved the proximity to the beach- just steps outside your room and you could hear the waves crashing from your room. The staff was incredibly friendly and helpful throughout our stay. We didn't like the mattress, pillows, sheets and towels- very sub- standard.
Commentaires de Gestion de l’hôtel
15 févr. 2020 par Oc, Gestion de l’hôtel
Thanks you for visiting, we hope you come back soon :D
par un voyageur
Perfect Little Hide-away
Publié le 2 févr. 2020 sur HotelsPerfect spot right on the beach and away from main public beach. Everything is within walking distance which is great. Heated pool for cloudy days was perfect. We will definitely stay there again. Very private feel. The balconies with lots of good air flow. Only downside for us was that the beds are firm! Took us a couple days to get used to it.
Commentaires de Gestion de l’hôtel
3 févr. 2020 par Oc, Gestion de l’hôtel
Thank you, and we are very happy that you liked the place!! :D
