Note fondée sur 75 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 oct. 2021 sur Expedia
We loved the room lovely king size bed comfortable and nice single bed for our child Linda was very kind and helpful plenty of tea coffee and milk ten out of ten for value for money I would highly recommend this guest house
par un voyageur
Pleasant stay
Publié le 20 sept. 2021 sur HotelsVery comfortable room with large bathroom area. A short walk from all amenities. Not currently serving breakfast but there are plenty of places in Scarborough for this.
par un voyageur
Excrement
Publié le 24 août 2021 sur HotelsWhen we arrived we were shown a notice that said the main guests at the Bayhouse were council referrals! The notice also stated that there would be no servicing of the rooms for the duration of your stay. There was a excrement stain on the bathroom floor trying to be passed off as hair dye, in my opinion under no circumstances should this room have been let until the disgusting stain had been removed. The website said that breakfast was available at the venue - this was not the case.
par un voyageur
Publié le 27 oct. 2019 sur Hotels
par un voyageur
Publié le 23 oct. 2019 sur Hotels
Very helpful . And sorted extra days with no problems
par un voyageur de Northampton
Publié le 23 sept. 2019 sur Expedia
Nice and clean staff very helpful food great
Not advised for someone with disabilities as no ground floor rooms
par un voyageur
Publié le 17 sept. 2019 sur Expedia
Stayed here before. Great location. Great value for money. Lovely breakfast.
par un voyageur
Publié le 5 sept. 2019 sur Hotels
We spent a couple of day in this amazing hotel, we feel at home from the very first moment and we will sure come back again.
par un voyageur
Publié le 2 août 2019 sur Hotels
we didnt stay. checked in and moved somewhere else within an hour... took 20 min to get in with the keys that had been left.. door was difficult to open. nobody there to help on arrival. my mum was put in a room next to 2 dogs barking constantly.. wasnt clean and hall way smelt damp and musty. cudnt get out fast enough. was told cudnt have refund. my mum who is 80 was very distressed. my advice. dont stay there......
Commentaires de Gestion de l’hôtel
12 oct. 2019 par Property owner, Gestion de l’hôtel
You requested an early check in and we left keys. You had a problem using the key which we could not foresee but we always allow early check in and will continue to do so. The dogs were in my private lounge while I was out shopping. Your family sat in the family room and your little girl who you know was desperate to see them was running around and making lots of noise, this excited them. They are very rarely upstairs as we live in basement garden flat. Comments re damp absolutely it is not. The cleanliness you vaguely refer to???? In high season we can not give a refund simply because you had arrived in a bad mood. I asked what I could do to Improve things, I felt so sorry for the little girl. However, you insisted on leaving. It was very strange. I could not. The gentleman I spoke to asked for a refund and said he would ‘leave it at that’ we can not give refunds to avoid negative reviews.
par un voyageur
Publié le 1 juill. 2019 sur Expedia
