Note fondée sur 152 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par philippe de Semblancay
vetuste
Publié le 21 août 2015 sur HotelsNous nous attendions a un etablissement de meilleure qualite,le batiment est tres vetuste et pas accueillant,malgre une situation agreable a quelques pas de la cote.Tout laisse a desirer,que ce soit le personnel,le confort,la deco.De plus ce soir la dans le bar de l'hotel un groupe de musique se produisait,on avait pas l'image mais bien le son,le pire est quand il son montes en chambres(a cote de la notre)je pense qu,ils se croyaient seuls.Le silence est apparu vers 4h00 du matin.La ville par contre merite de s'y arreter,ne serait ce que pour son tramway qui descent a la plage.
par un voyageur
The Dickens
Publié le 19 août 2024 sur HotelsWe have stayed here quite a few times. it's close to the centre & not too far from the seafront. The staff are friendly. the rooms are clean & comfortable. The full English breakfast is good, plenty of everything
Commentaires de Gestion de l’hôtel
19 août 2024 par DICKENS, Gestion de l’hôtel
Thank you for taking the time to review your stay with us. I am very pleased that our staff and service were to your expectations. Your feedback is extremely valuable to us and greatly appreciated as we are always striving to make sure that our guests stay is an enjoyable one, thank you for all your positive comments. We hope to maybe see you again in the future.
par un voyageur
Publié le 14 août 2024 sur Hotels
Great place to stay for exploring Scarborough our only problem was that the room had no opening windows and we were just too hot . There was a fan provided but with no fresh ventilation it was a bit pointless
Commentaires de Gestion de l’hôtel
14 août 2024 par DICKENS, Gestion de l’hôtel
Thank you for taking the time to leave your feedback regarding your recent stay with us. I am very sorry that your stay did not come up to your expectations and for any disappointment this may have caused. I am very sorry that you could not open the window in your room as we would have been pleased to help you as the windows do open but I have taken your comments on board and I appreciate your feedback as it is very important to us.
par un voyageur
Publié le 10 août 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
11 août 2024 par DICKENS, Gestion de l’hôtel
Thank you very much for your review and choosing to stay with us. I am very pleased that you enjoyed your stay and that our staff and service were to your expectations. We hope to see you again in the future.
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par DICKENS, Gestion de l’hôtel
Thank you very much for your review and choosing to stay with us. I am very pleased that you enjoyed your stay with us and that our staff and service were to your expectations. We hope to see you again in the future.
par un voyageur
Publié le 18 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 août 2024 par DICKENS, Gestion de l’hôtel
Thank you very much for your review and choosing to stay with us
par un voyageur
Publié le 15 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juill. 2024 par DICKENS, Gestion de l’hôtel
Hi Peter,Thank you very much for your review and choosing to stay with us. I am very pleased that you enjoyed your stay and that everything was to your expectations. Your feedback is very important to us and we would look forward to maybe seeing you again in the future Many ThanksThe Dickens Bar & Inn
par un voyageur
Publié le 19 juin 2024 sur Expedia
* Nice place with good views.
* Very clean
* Only fly in the ointment was that I had a very early start
(work) and so could not get breakfast which is only served from 8:30
Commentaires de Gestion de l’hôtel
19 juin 2024 par DICKENS, Gestion de l’hôtel
Thank you very much for your review and choosing to stay with us. I am very pleased that you enjoyed your stay and we hope to maybe see you again in the future. I am very sorry that you had to leave early as breakfast starts from 8.15 am but thank you for your feedback because it is very important to us.
par un voyageur de Washougal
Publié le 6 juin 2024 sur Expedia
Location was great, close to beach and amenities. Bar staff were friendly. Breakfast staff were very inattentive, food was inedible - all meat items burnt and egg uncooked, hash brown was charred black - I would have been embarrassed to serve it.
Commentaires de Gestion de l’hôtel
7 juin 2024 par DICKENS, Gestion de l’hôtel
Dear Daniel,Thank you for taking the time to leave your feedback regarding your recent stay with us. We are very sorry that your stay did not come up to your expectations and for any disappointment this may have caused, but your comments regarding your breakfast have been taken on board and will be addressed as your feedback is extremely important to us, as we strive to improve with each and every stay.Kind RegardsThe Dickens Bar & Inn
par un voyageur
Publié le 5 juin 2024 sur Expedia
Property is in a good area close to the town centre and the beach across from the tram down to the seafront.Room was clean and tidy with a comfortable double bed although you could hear passing traffic and the seagulls if your a light sleeper. Breakfast the next day was freshly cooked with a choice of cereal, fruit juice and fresh coffee.All in all a good place to stay at a reasonable price
Commentaires de Gestion de l’hôtel
7 juin 2024 par DICKENS, Gestion de l’hôtel
Dear Derek,Thank you for taking the time to review your stay with us. I am very pleased that our staff and service were to your expectations. Your feedback is extremely valuable to us and greatly appreciated as we are always striving to make sure that our guests stay is an enjoyable one. We hope to maybe see you again in the future. Thank you.
