Note fondée sur 426 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 août 2024 sur Hotels
Nice place..picturesque setting a little bit to much off the beaten track for my liking but overall pretty decent
Commentaires de Gestion de l’hôtel
10 août 2024 par management, Gestion de l’hôtel
Dear Mark,Thank you for your feedback and review.We are glad that you enjoyed your stay with us.Kind regards.Management
par un voyageur
Publié le 9 août 2024 sur Expedia
Quite happy with dog friendly hotel, however, dogs in the restaurant are not for me!
Commentaires de Gestion de l’hôtel
9 août 2024 par philippe, Gestion de l’hôtel
Dear Leslie,Thank you for your time and review.\we are sorry that you were not happy regarding pets in the dinning room.We have just changed our policy and now do welcome them.All dogs are very well behaved and should this not be the case we would ask our guest to dine in the front lounges as we use to do in the past.We have had no issues whatsoever.Thanks again .Management.Hope to welcome you back again in the future.
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Name change
Commentaires de Gestion de l’hôtel
3 août 2024 par management, Gestion de l’hôtel
Dear Julia,Thank you for your rating,Kind regards.Management
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par management, Gestion de l’hôtel
Dear Pauline,Thank you for your rating,Kind regards.Management.
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 août 2024 par management, Gestion de l’hôtel
Dear Steven,Thank you for your rating,Kind regards.Management
par un voyageur
Nice hotel shame about the compsct standard rooms.
Publié le 14 juill. 2024 sur HotelsRequest a proper double bed when booking. The standard double is a little small 1.037 mm wide. Fine for one person 2 standard adult humans its a bit of a squeeze.
Commentaires de Gestion de l’hôtel
3 août 2024 par management, Gestion de l’hôtel
Dear Guest,Thank you for your feedback and rating.Bed sizes are to regulations, but i would suggest that if you do wish to visit us again to request a king size bed.Kind regards.Management.
par un voyageur
Publié le 7 juill. 2024 sur Expedia
Very mixed opinions. The location is brilliant with great views and very good walks. The structure of the hotel is a bit dilapidated and could do with some work. During my two night stay, my room was not serviced. However, everything was very clean. Done if the staff were very friendly and efficient - others - not so. The food was very good on the first night (hummus, duck, sticky toffee pudding) but the second night, when there was a wedding, it was very poor (poke bowl, linguini).
Commentaires de Gestion de l’hôtel
3 août 2024 par management, Gestion de l’hôtel
Dear Matthew,Thank you for your time on leaving your feedback regarding your recent stay with us.We are sorry that you had mixed opinions, and we do wish that we could have discussed this at the time of your stay ,so we could have done anything else that would have suit your requirements.Kind regards.Management
par un voyageur
Publié le 6 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par management, Gestion de l’hôtel
Dear Austen,Thank you for your rating.Kind regards.Management.
par un voyageur
Publié le 5 juill. 2024 sur Expedia
We opted for Bay view excutive room, which was excellent and had a sweeping vista of all of Robin hoods bay
The breakfasts were the same each day znd the evening meals were average
Commentaires de Gestion de l’hôtel
3 août 2024 par management, Gestion de l’hôtel
Dear Richard,Thank you for your review.We are very glad that you enjoyed your time with us.Regarding the food, we are sorry that you were slightly disappointed, but all of our dishes are freshly cooked daily.We do change our evening menus according to seasons.We also would like to let you know that we have just introduced our new summer menu this August 1st.Kind regards.Mangement.
par un voyageur
Publié le 28 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par management, Gestion de l’hôtel
Dear Paul Thank you for your review and feedback.We do take everything very seriously to help us going forward.Kind regardsManagement.
