Note fondée sur 783 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
88 % des clients le recommandent
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 18 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2023 par Carrie, Gestion de l’hôtel
Thank you for posting a review of your recent stay.
5 sur 5
par un voyageur

Publié le 9 mars 2020 sur Hotels
Près du casino mais au centre ville. Tous les services a proximité
5 sur 5
par Maxime Ward

Ce voyageur a laissé seulement une note Publié le 3 mai 2013 sur Hotels
5 sur 5
par un voyageur

Publié le 28 sept. 2024
Close to where I needed to go early the next morning
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Carrie, Gestion de l’hôtel
Thank you for taking the time to post a review. We're happy to see that our location was ideal for your needs and hope to have you as our guest again!
5 sur 5
par un voyageur

Publié le 22 sept. 2024 sur Expedia
Perfectly situation in downtown Schenectady, ideal to visit the historical district and the local shopping scene. All the while being a hop and a skip away from the Amtrak station.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Carrie, Gestion de l’hôtel
Thank you for taking the time to share your experience. We're happy to see our location was ideal for your needs and hope to have you as our guest again. Safe travels!
5 sur 5
par un voyageur

Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Carrie, Gestion de l’hôtel
Thank you, Jacqueline, for the 5 out of 5 rating. We are delighted to see you enjoyed your stay with us and hope to have you as our guest again.
4 sur 5
par un voyageur

Publié le 6 sept. 2024 sur Expedia
Good location for restaurants and shops. One downfall for the room was no place to hang up clothes. Didn’t notice this at first until I seen a do not hang sign near the sprinkler system in room. So someone probably did this. You would think that would make you realize that this needs to be addressed. Staff was courteous and the breakfast staff were awesome. Would stay again
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Carrie, Gestion de l’hôtel
Thank you for taking the time to share your experience at our property. We are happy to see you enjoyed your time in our city. All of our rooms do have closets with hangers for your clothing; we even have extra hangers if requested. We do have signage reminding guests to not hang items on the sprinklers as this is known to cause serious problems. Thank you!
5 sur 5
par un voyageur

Publié le 2 sept. 2024 sur Expedia
Front desk Staff was nice and polite . Ms Felicia in the breakfast area was very friendly and helpful. Hotel was clean. The only issue with our stay was the house keeper attempting to enter the room at 10am. When he had an 11am check out
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Carrie, Gestion de l’hôtel
Thank you for sharing your recent experience. Please accept our apologies for the inconvenience caused when housekeeping stopped by too early. Our associates are trained to wait until guests check out with the front desk; we will certainly address this. Your feedback is greatly appreciated as we strive for continuous improvement. We hope to have you as our guest again!
3 sur 5
par un voyageur

Publié le 26 août 2024 sur Hotels
We stayed 3 nights and had no room or bathroom cleaning for the whole stay. We found out rooms were meant to be serviced every second day.
Commentaires de Gestion de l’hôtel
27 août 2024 par Carrie, Gestion de l’hôtel
Please accept our apologies for any oversights regarding housekeeping service. We do service rooms every other day, as long as there is not a do not disturb sign on the door. We hope you will choose to stay with us again, should your travels bring you back our way.
5 sur 5
par un voyageur

Publié le 26 août 2024 sur Expedia
close to our destination, easy check in, clean and friendly atmosphere, would go back for sure! Thank you
Commentaires de Gestion de l’hôtel
27 août 2024 par Carrie, Gestion de l’hôtel
Thank you for taking the time to share your experience. We value your feedback and look forward to sharing your comments with our team. We hope to have you as our guest again!