Note fondée sur 385 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,7 Service et personnel
3,7 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Québec
Publié le 12 mars 2020 sur Expedia
Bord de l’autoroute donc facile d’accès pour reprendre la route. Aucune insonorisation; on entendait très bien ceux qui parlaient dehors en avant de leur chambre et on aurait cru que les personnes dans la chambre de bain voisine étaient dans la nôtre
Commentaires de Gestion de l’hôtel
17 mars 2020 par Guest Relations, Gestion de l’hôtel
Although our convenient location left a positive impression on you, it is saddening to know that the unwanted noise you experienced from the outside of your room detracted from your stay. Please accept our apologies for any inconvenience caused. Rest assured that we'll have your comment noted as we always aim for guest's satisfaction and comfort. We hope you give us another chance and witness all the various ways in which we have improved.
par un voyageur
confort relatif
Publié le 4 oct. 2016 sur HotelsEnvironnement médiocre, petit-déjeuner insignifiant
par un voyageur de Dallas
Publié le 29 oct. 2024
Friendly staff, clean room
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our staff friendly and your room clean. We hope to see you again soon!Sincerely, Hotel Manager
par un voyageur de Central Point
Publié le 21 sept. 2024
Clean room, comfy bed, and dog-friendly
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear JANICE,Thank you for the 5-star review! We're glad you enjoyed the clean room, comfy bed, and that our property is dog-friendly. We hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 19 sept. 2024 sur Expedia
THE DOOR WAS BROKE, FLYING BUGS IN ROOM JUST PLAIN NASTY
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We sincerely apologize for the issues you encountered during your stay, including the door malfunction and the presence of bugs. This is not the standard we strive for, and we appreciate your feedback. We are addressing these concerns promptly to improve our guests' experience. Thank you for bringing this to our attention.Sincerely, Hotel Manager
par un voyageur
Publié le 7 sept. 2024 sur Expedia
close to restaurant and interstate and local attractions
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're glad you found our location convenient for restaurants, the interstate, and local attractions. We hope to see you again soon!Sincerely, Hotel Manager
par un voyageur
Publié le 5 août 2024 sur Expedia
Hotel blankets had burn holes, toilet had to be fixed by my husband 3 times to work, Shower temperature was hard to control and doors were partially broken on the bathroom and entrance. Too many cockroaches and crickets in our room.
Commentaires de Gestion de l’hôtel
7 août 2024 par Hotel Manager., Gestion de l’hôtel
Dear Julie,Thank you for writing the review. We sincerely apologize for the issues you encountered during your recent stay at our hotel. We take these matters seriously and will address them immediately to ensure that such issues do not occur in the future. We're improving daily and are certain that your next experience will be great. I hope that you will try us again.Sincerely,Hotel Manager.
par un voyageur
Publié le 2 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Leah,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Rooms are larger than most and very clean. Staff was very friendly and professional making sure everything was up to our standards. We will definitely stay here everytime we are in the area.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear BILLY,Thank you for your perfect rating! We're thrilled to hear that you found the rooms spacious and clean and that our staff was friendly and professional. We look forward to welcoming you back every time you're in the area!Sincerely, Hotel Manager
par un voyageur
Publié le 23 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Jordan,Thank you for visiting our hotel. We would appreciate more details about your stay, especially since you rated us with only 6 stars. Your feedback is valuable as we strive to enhance our services. We hope to welcome you back in the near future!Sincerely, Hotel Manager
