Note fondée sur 251 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Pam,Thank you very much for staying with us and for giving the 8 ratings feedback. We apprehend that you had a good stay with amenities and services as you have not mentioned anything in detail. Guest reviews are important to us and please let us know if you found anything which needs to improve. We look forward to welcoming you again.Sincerely, Hotel Manager
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Mark,Thank you very much for staying with us and for giving the 8 ratings feedback. We apprehend that you had a good stay with amenities and services as you have not mentioned anything in detail. Guest reviews are important to us and please let us know if you found anything which needs to improve. We look forward to welcoming you again. Sincerely, Hotel Manager
par un voyageur de ulysses
Publié le 5 sept. 2024 sur Expedia
Pool didn’t work
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We sincerely apologize for the inconvenience caused by the pool not being operational during your stay. We are actively working to resolve the issue. Your experience is important to us, and we hope to welcome you back for a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Excelent service in all ways possible
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your kind words! We're thrilled to hear that our service met your expectations. We look forward to welcoming you back and providing an exceptional experience once again!"Sincerely, Hotel Manager
par un voyageur
Publié le 30 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager
par un voyageur
Publié le 29 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear JASON,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectations. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely, Hotel Manager
par un voyageur
Publié le 27 août 2024 sur Expedia
Stayed here previously and thought the accommodations were very nice. However, this last time our room had a strong urine odor. In addition, the pool water was green, so definitely not something we wanted to dip our toes into.
Commentaires de Gestion de l’hôtel
28 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Beverly,Thank you for your honest feedback. We're sorry to hear that your recent stay didn't meet the same standards as your previous visit. The issues with the room odor and pool are certainly not acceptable, and we sincerely apologize for the inconvenience. Please know that we will address these concerns immediately to ensure a better experience for future guests. We hope you'll give us another chance to provide the quality stay you deserve.Sincerely, Hotel Manager
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Roland,Thank you for your outstanding review and perfect rating! We're thrilled to know you had such a positive experience during your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back soon.Sincerely, Hotel Manager
par un voyageur
Excellent!
Publié le 7 août 2024 sur HotelsSuper nice bed, room, shower and breakfast! I read ratings before booking and it was just as everyone said!
Commentaires de Gestion de l’hôtel
8 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thanks for sharing your experience! We're thrilled to hear that you enjoyed the bed, room, shower, and breakfast. Your feedback is much appreciated!Sincerely, Hotel Manager
par un voyageur
Publié le 6 août 2024 sur Hotels
Service was fantastic. Everyone was very kind especially the woman working the breakfast
Commentaires de Gestion de l’hôtel
7 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you for your kind words! We're thrilled to hear that you had a fantastic experience and appreciated our team's service, especially the breakfast staff. We look forward to welcoming you back soon!Sincerely, Hotel Manager
