Ratings based on 423 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
79% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Posted Aug. 24, 2024 on Expedia
Was good for the price and staff was nice and helpful
Comment from Hotel Management
Aug. 25, 2024 by Guest Relations Specialist, Hotel Management
Hi Chris,Thank you for taking the time to share your experience with us at Quality Inn Scottsboro Us/72-Lake Guntersville Area. We’re delighted to hear that you found our hotel to be a good value and appreciated the efforts of our staff. Our team is dedicated to providing helpful and friendly service, and it’s gratifying to know that their efforts contributed to your positive experience. We look forward to welcoming you back and ensuring that your future stays are equally enjoyable.
5 out of 5
by A traveller

Second Time

Posted Aug. 15, 2024 on Hotels
Stayed here before and will stay here again. Good breakfast -always a pleasure to stay.
Comment from Hotel Management
Aug. 17, 2024 by Manager, Hotel Management
Hello charles,We are delighted to hear that you enjoyed our breakfast offerings during your stay. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future.
5 out of 5
by A traveller

Posted Aug. 3, 2024 on Hotels
Comment from Hotel Management
Aug. 3, 2024 by Manager, Hotel Management
Hello Ronnie,We are delighted to hear that you had a fantastic experience during your stay with us! We look forward to welcoming you back soon for another memorable stay.
5 out of 5
by A traveller

Posted Jul. 19, 2024 on Expedia
This property was very clean! The bed was very comfortable, the staff was friendly and the pool was amazing!
Comment from Hotel Management
Jul. 19, 2024 by Manager, Hotel Management
Hello Gina,We are thrilled to hear you enjoyed our clean facilities, comfortable beds, friendly staff, and amazing pool! Your positive feedback is greatly appreciated, and we hope to welcome you back in the future for another wonderful stay.
5 out of 5
by A traveller

Posted Jul. 18, 2024 on Expedia
Good value
Comment from Hotel Management
Jul. 20, 2024 by Guest Relations Specialist, Hotel Management
Hi Judy,Thank you for your feedback during your stay with us at Quality Inn Scottsboro. We're glad to hear you found our hotel to be good value. We strive to offer comfortable accommodations and excellent service at a fair price, and it’s rewarding to know we met your expectations. We appreciate your comments and hope to have the opportunity to welcome you back in the future.
5 out of 5
by A traveller

Posted Jul. 18, 2024 on Expedia
One night easy no problems Breakfast with good
Comment from Hotel Management
Jul. 19, 2024 by Manager, Hotel Management
Hello Eugene,We are pleased to hear that you had a smooth stay with us and enjoyed our breakfast offerings. Should you have any further feedback or require assistance, please do not hesitate to reach out to our management team directly. We hope to welcome you back in the future for another enjoyable experience.
5 out of 5
by A traveller

Extremely happy customer

Posted Jul. 14, 2024 on Hotels
When we first checked in there was a slight issue with the comfort of our room. The young man at the front quickly changed our room and put us in a much more comfortable. The breakfast each morning was hot and well prepared. The pool was open till late , allowing people who couldn't handle the heat to still be able to enjoy it. The cleaning staff was extremely friendly and made sure we had extra clean towels , toilet paper and stuff of the like. I truly enjoyed my stay and have full intentions of coming back fory next weekend getaway.
Comment from Hotel Management
Jul. 15, 2024 by teamquality, Hotel Management
We are happy that we were able to make your stay with us comfortable. Thank you for your amazing review of our property and we hope that you will stay with us again soon!
4 out of 5
by A traveller

Amazing Value

Posted Jul. 13, 2024 on Hotels
The night clerk was helpful, polite, efficient, thorough and friendly. While the premises shows its age, it was VERY clean and quite comfortable. The weakest feature was the breakfast, but, in all honesty we were got there pretty late. For the money, it was an amazing value. We would not hesitate to rest there again.
Comment from Hotel Management
Jul. 14, 2024 by Quality Inn Representative, Hotel Management
On behalf of our entire team we would like to thank you for the kind words. We do appreciate honest feedback. We will use this information to step up and improve our breakfast experience. We are looking forward to your next visit so that we can offer you an exceptional stay!
3 out of 5
by A traveller

Posted Jul. 7, 2024 on Hotels
Comment from Hotel Management
Jul. 8, 2024 by Guest Relations Specialist, Hotel Management
Hi Michael,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.
5 out of 5
by A traveller

Posted Jul. 5, 2024 on Hotels
Comment from Hotel Management
Jul. 5, 2024 by Manager, Hotel Management
Thank you for your feedback. Its nice to know that we were successful in providing you with excellent service! Looking forward to your next stay!