Note fondée sur 74 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,4 Propreté de la chambre
3,2 Service et personnel
2,8 Confort de la chambre
2,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Dear Candace,when you decided to cancel your reservation, we immediately issued refund to the credit card on file. Your reservation was made through the third party, expedia will have to refund your payment. We apologize for any inconvenience and we address all concerns.
par un voyageur
Publié le 16 août 2024 sur Expedia
We didn’t know the property was being renovated.
There was a terrible parking area ripped up, no desk and the rooms definitely needs some TLC.
Commentaires de Gestion de l’hôtel
16 août 2024 par Management, Gestion de l’hôtel
Dear Guest,We are sorry that we did not meet your expectations, we are indeed renovating the entire property. The parking area that was "ripped up" is because we are also re-paving our parking lot. Hopefully you give us another chance in the future.
par un voyageur
Publié le 16 août 2024 sur Expedia
Very very dirty. Continental breakfast was an absolute joke. DO NOT WASTE YOUR MONEY AND STAY HERE. Never had such a horrible experience at a Days Inn. Yes they were renovating but all of the issues were not related to renovations. If I could give a negative star rating I would.
Commentaires de Gestion de l’hôtel
16 août 2024 par Management, Gestion de l’hôtel
Hi Angela,Apologies that things did not go as expected. A reminder, if you notify the front desk for any issues with your stay, we make sure that those issues are taken care of and if not, we move guests to another room. We are renovating our lobby area where breakfast normally is. We have moved breakfast items to a smaller room for the time being. We provide breakfast as a courtesy.
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Dear Guest, we already spoke to you that your reservation was canceled. And since you made it through the third party, we advised you to contact expedia in order to receive your refund, since you did not stay with us. Please know, all your concerns are addressed. We apologize for any inconvenience. Sincerely,
par un voyageur
Publié le 13 août 2024 sur Hotels
Although i shouldn't have expected much with the low price, i wish i had done more research looking for a hotel. The hot tub was pretty rough looking, it had layers of paint or whatever that were all chipping. Our non-smoking room had a lingering cigarette smell. The mirror in the bathroom wasn't cleaned.
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Dear guest, we are sorry that you feel this way. We are striving on a daily basis to present good accommodations for all of our guests. We are renovating our hotel : guests rooms as well as the public areas, and hoping that all guests will appreciate our efforts. We can assure you that after the renovations will be over soon, and every our guest will be happy on our premises. We apologize that we did not hear from you during your stay.Please know, we address every guests' concern. Thank you for staying with us.
par un voyageur
Publié le 13 août 2024 sur Expedia
renovating property but other then that it was nice stay
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Dear Guest, that you very much for your kind review!We truly value the business, and when our guests are happy during their stay, we are very happy and continue to strive for better services and accommodations. We hope to see you again on our premises during your next trip to Scranton area. Sincerely,
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Dear Guest, that you very much for your kind review!We truly value the business, and when our guests are happy during their stay, we are very happy and continue to strive for better services and accommodations. We hope to see you again on our premises during your next trip to Scranton area. Sincerely,
par un voyageur
Publié le 9 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Dear guest, we are sorry that you feel this way. We are striving on a daily basis to present good accommodations for all of our guests. We are renovating our hotel : guests rooms as well as the public areas, and hoping that all guests will appreciate our efforts. We can assure you that after the renovations will be over soon, and every our guest will be happy on our premises. We apologize that we did not hear from you during your stay.Please know, we address every guests' concern. Thank you for staying with us.
par un voyageur
Publié le 9 août 2024 sur Expedia
not worth the money at all, should have stayed at a motel
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Dear guest, we are sorry that you feel this way. We are striving on a daily basis to present good accommodations for all of our guests. We are renovating our hotel : guests rooms as well as the public areas, and hoping that all guests will appreciate our efforts. We can assure you that after the renovations will be over soon, and every our guest will be happy on our premises. We apologize that we did not hear from you during your stay.Please know, we address every guests' concern. Thank you for staying with us.
par un voyageur
Stay away
Publié le 9 août 2024 sur Hotelshorrible property.Looks and feels like sn industrial yard. outdated and smelly rooms. there are renovations at reception area and breakfast is served in a broken table. Avoid
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Dear guest, we are sorry that you feel this way. We are striving on a daily basis to present good accommodations for all of our guests. We are renovating our hotel : guests rooms as well as the public areas, and hoping that all guests will appreciate our efforts. We can assure you that after the renovations will be over soon, and every our guest will be happy on our premises. We apologize that we did not hear from you during your stay.Please know, we address every guests' concern. Thank you for staying with us.
