Note fondée sur 115 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,5 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 août 2022 sur Hotels
Très bel hôtel, chambre exceptionnelle, petit dej excellent. Très belle piscine. Environnement parfait Seul bémol, la qualité de service très inégale. Très souvent froid et distant. Pas à la hauteur d’un 5 étoiles. Dommage !
par un voyageur
Publié le 10 janv. 2020 sur Expedia
par un voyageur
Publié le 10 juill. 2024 sur Expedia
Our four wonderful nights in a one bedroom villa were perfect. Our room was amazing with beautiful views out of every window and 2 balconies which we spent a lot of time on. The property is stunning and very well maintained. The staff was very attentive providing excellent service. The fine dining restaurant just happened to be closed for some improvements so we ate at Donovan's Reef several times. The food was quite good. Lovely pool area too! We can't wait to go back.
Commentaires de Gestion de l’hôtel
11 juill. 2024 par SGC- Scrub Island Resort, Gestion de l’hôtel
Hello Charlene,Thank you for choosing Scrub Island Resort, Spa & Marina its so wonderful to know you have an amazing time. Your happiness and satisfaction are our priority, and we hope to welcome you back soon for another memorable experience.Regards,Sandra Grisham-Clothier
par un voyageur
Publié le 9 juill. 2024 sur Expedia
Great, relaxing resort with great views and excellent service!
Commentaires de Gestion de l’hôtel
30 juill. 2024 par SGC- Scrub Island Resort, Gestion de l’hôtel
Good Day Aaron,Thank you for staying at Scrub Island Resort, Spa and Marina and taking the time to review. See you again soon we hope,Sandra Grisham-Clothier
par un voyageur
Publié le 10 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 juin 2024 par SGC- Scrub Island Resort, Gestion de l’hôtel
Dear Manuel,Thank you for taking the time to review our property. Your feedback is important to us and we hope to welcome you back soon.Sincerely,Sandra Grisham-Clothier
par un voyageur
Publié le 30 mai 2024 sur Expedia
The property was outstanding! My
Only draw back was the mattress was very firm, but that’s my personal preference.
Commentaires de Gestion de l’hôtel
31 mai 2024 par SGC- Scrub Island Resort, Gestion de l’hôtel
Dear Donna,Thank you for the review and next trip let us know and we can put on an extra pillow topper to give you the softness that you are looking for in a mattress.Sincerely,Sandra Grisham-Clothier
par un voyageur
Publié le 5 mai 2024 sur Hotels
It was a quick sweet and needed stop. Sandra was exceptionally helpful And instrumental and providing us with a luxurious room. The entire staff was eager and kind.
Commentaires de Gestion de l’hôtel
6 mai 2024 par SGC- Scrub Island Resort, Gestion de l’hôtel
Hello Michael,Thank you for choosing Scrub Island Resort, Spa & Marina and taking the time to review. It was a bonus to meet you and pleased you were able to enjoy our resort. Your happiness and satisfaction are our priority., and we hope to welcome you back soon for another memorable experience.Regards,Sandra Grisham-Clothier
par un voyageur
Publié le 30 avr. 2024 sur Expedia
The air conditioning in our room was very poor. The maintenance response to this issue was the same, poor. The rooms should have a makeup mirror in them. There was a lack of clean towels at the pool every day. Also, housekeeping on the 2nd day of our stay showed up late in the day. As we were gathering with friends to get dinner.
Commentaires de Gestion de l’hôtel
6 mai 2024 par SGC- Scrub Island Resort, Gestion de l’hôtel
Hello MikeWe are saddened to read that your stay did not meet expectations with the issues in the room. Your feedback is valuable, and we apologize for any inconvenience. The suggestion of a make-up mirror is a good one that we may well put in place.Regards,Sandra Grisham-Clothier
par un voyageur de Naples
Publié le 28 avr. 2024 sur Expedia
We met an abundance of great people visiting and the staff, like Twin and many ithers were exceptiomal! we had a fabulous 4 days and friends for a lufetime!
Commentaires de Gestion de l’hôtel
29 avr. 2024 par SGC- Scrub Island Resort, Gestion de l’hôtel
Dear Bridget,Its amazing to read your review and know you had a wonderful experience.Hope to see you back soon for more special times.CheersSandra Grisham-Clothier
par un voyageur
Publié le 24 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 mai 2024 par SGC- Scrub Island Resort, Gestion de l’hôtel
Good Day David,Thank you for the wonderful review.See you again soon,Sandra Grisham-Clothier
