Note fondée sur 755 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Recommandé
pour Tout le mondepar un voyageur de Québec , Canada
On a adorer notre séjour
Publié le 8 sept. 2015 sur Expedia
Pour : Le confort de la chambre
Contre : Un deuxième ascenceur .
Emplacement : je sait pas
Très belle hotel . On a adorer notre chambre . Le seul commentaire défavorable est que l'hotel était occuper par des familles et que les enfants courait partout , mobilisait l'ascenseur . Sa nous a pris 20 minutes d'attente pour descendre nos bagages . A part sa l'hotel et le personnel tout est parfait .
par un voyageur
Publié le 29 avr. 2014 sur Hotels
Breakfest is so so
par un voyageur
Publié le 10 déc. 2024
Location was dated but overall pretty decent for the price. Check in was strange. We waited for over half an hour for someone to come check us in. When they finally arrived it was a girl and guy coming in from opposite directions looking flustered and suspicious. Kind of off putting after a long trip.
Commentaires de Gestion de l’hôtel
12 déc. 2024 par BEVERLEY, Gestion de l’hôtel
Thank you for your honest feedback. We're glad you found the location decent and the pricing reasonable, but we sincerely apologize for the unusual check-in experience. Waiting for over half an hour and encountering staff who seemed flustered and unprepared is not the standard we aim to provide. We will address this with our team to ensure smoother and more professional check-in procedures in the future. Your input helps us improve, and we hope to provide a better experience if you choose to stay with us again.
par un voyageur
Publié le 7 oct. 2024
Hotel was clean, room was nice, staff friendly, great breakfast, 24 hour coffee in the lobby. Indoor pool was clean.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Beverley, Gestion de l’hôtel
Thank you for your wonderful feedback! We're glad to hear that you enjoyed the clean hotel, nice room, friendly staff, and great breakfast. It’s also great to know that the 24-hour coffee and clean indoor pool added to your experience. We look forward to welcoming you back for another enjoyable stay!
par un voyageur
Publié le 29 août 2024 sur Expedia
par un voyageur
Publié le 26 août 2024 sur Expedia
Room was spacious and clean walkin shower ,only negative in summer a lot of kids there for baseball tournaments
Commentaires de Gestion de l’hôtel
27 août 2024 par Beverley, Gestion de l’hôtel
It sounds like you had a mostly positive experience with your room, enjoying the spaciousness and cleanliness, as well as the walk-in shower. However, it seems like the high number of kids, likely there for baseball tournaments, made the environment a bit busier than you might have preferred, especially during the summer. This could be a consideration for future stays during peak seasons. Would you like to add anything else or need advice on something specific?
par un voyageur
Publié le 25 août 2024 sur Expedia
Staff was so friendly and room was nice and clean
Commentaires de Gestion de l’hôtel
27 août 2024 par Beverley, Gestion de l’hôtel
It's great to hear that the staff was friendly and the room met your expectations in terms of cleanliness. It sounds like you had a pleasant experience overall. If there's anything else you'd like to share or discuss, I'm here to help!
par un voyageur
Publié le 22 août 2024 sur Expedia
I wasn’t happy w out dated restrooms my tub actually had a sizely crack in it as well
Commentaires de Gestion de l’hôtel
23 août 2024 par Beverley, Gestion de l’hôtel
Thank you for bringing this to our attention. We're sorry to hear that the outdated restrooms, particularly the tub with a noticeable crack, detracted from your stay. Your feedback is important, and we'll address these issues with our maintenance team to ensure improvements are made.
par un voyageur
Publié le 22 août 2024 sur Hotels
