Note fondée sur 5 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
2,8 sur 5
100 % des clients le recommandent
3,4 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Still in disbelief

Publié le 27 juill. 2024 sur HomeAway
If you pay for an expensive vacation there are certain basic things you expect to function while there. When it is 90° outside and the ac is malfuntioning, that is not an aesthetic issue it is an absolute necessary one. 3 of the ac units were making a horrible noise and the only way to stop the insanity was to turn them off. When the host was notified of this i was told that he could do nothing about it and i would just have to deal with it. That was just the beginning of my problems. The boathouse was absolutely uninhabitable and i don't understand how he could put that on his listing and actually rent it out. The inside of the small house was so cold compared to the outside that condensation would build up on the celings and drip onto us. It was like having freezing rain drip on us all night. The part of our group staying there had to move out the first night. Also there was an opening somewhere that misquitoes and cockroaches were getting into and the whole house was infested. I have pictures of the many dead cockroaches we had to smash. So the combination of broken ac, dripping condensation, roaches, mosquitoes, broken swinging storm door that almost chopped our fingers off, and an unfinished pier that contractors worked on the whole duration of our vacation pretty much made our weeklong vacation feel like a weeklong stay in a slum. I dont even know how it is legal for this host to rent this place out. I just want to make sure no one else has to go through what we did.
4 sur 5
par un voyageur

It was perfect for a large family vacation

Publié le 24 juill. 2024 sur HomeAway
We really appreciated the property! Having lots of space was great. The home is obviously in the process of having improvements done but we were ok with that. The deck was almost complete by the end of our stay but we understood the delay due to multiple days of high winds and extreme heat. We still fished off the pier and caught a variety of fish such as puffer, black drum, crocker, stingray, crabs and hog fish. Check in and check out was very simple and the host was very pleasant and helpful when needed.
1 sur 5
par un voyageur

Not Happy

Publié le 21 juin 2024 sur HomeAway
Well house wasn't ready for us on time, broken chairs in both houses,steps need repair front and back.Pier was in bad shape and closed off at the end.Lights flickered and wires hanging under the cabinets for those lights .Big water bugs in boat house and the shower water in the boat house had a terrible odor.Not what I expected for the price ,the one good thing was family time together.
Commentaires de Gestion de l’hôtel
6 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to provide your feedback. I’m genuinely sorry to hear that your experience did not meet your expectations. We strive to ensure all our properties are in excellent condition for our guests, and it’s clear that we fell short during your stay. Your comments about the readiness of the house, broken chairs, and the need for repairs on the steps are all concerns we take very seriously. Regarding the lights, wires, and water quality issues in the boathouse, we apologize for any inconvenience they caused. These matters will be addressed immediately to prevent future occurrences. We are committed to improving our services and ensuring that our properties meet the highest standards. Your feedback is invaluable in helping us achieve this. I appreciate your understanding and am glad to hear that you still enjoyed your family time together. Please feel free to reach out to me directly if you have any further concerns or if there is anything I can do to assist you.
3 sur 5
par un voyageur

Great house, some issues

Publié le 20 mai 2024 sur HomeAway
The house itself was beautiful and the view was very nice, and we enjoyed using the kayaks. While there were a few minor issues such as a sink problem, it was promptly repaired the next day. However, we did encounter some challenges such as the WiFi going out on the first night and not coming back on, as well as a smell in the smaller house's water and dog hair in the bedding and on our clothes. Additionally, the blinds could benefit from some repairs as they allowed visibility through the windows, and the wall air conditioners didn't seem to provide much cooling.
5 sur 5
par un voyageur

Quiet community and lovely home

Publié le 2 juill. 2023 sur HomeAway
Shipwrecked on Shell Hill was a wonderful choice for our family getaway. We had the main house and the boat house at max capacity with a wide variety of ages, and everyone had a great time. Jeremiah was very quick to communicate before, during, and after our stay anytime I had a question or concern. The small community of Sea Level is far away from town (but has a Dollar General 5 minutes away) and it was such a perfect 2.5 mile loop for a morning jog or bike riding. The yard had just enough room for a couple of games that we brought, and those that weren't playing enjoyed several seating options off the back of the house. Everyone enjoyed fishing off of the dock, kayaking, and going for walks passed the clam business next door (don't go the direction towards The other home with a dock as that's private property) on your beach walk you will be able to find tons of hermit crabs all shapes and sizes! Things to note: If you have a large group you may want to bring extra towels and large cooking pans. (House did have a Crock-Pot!) The business next door does not do the best job keeping their space clean, but they were super friendly people and the view out on the water makes up for it! On days where there is low wind and it's humid the no-see-ums and mosquitoes are out for blood. Bring bug spray. Overall with a few concerns fixed that we addressed with the owners, we would happily stay again.